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Coral Casino Verdict
Coral Casino is an excellent casino which provides its members with fast cash-outs, 24/7 customer service, varied VIP perks, and over 250 games. The new player welcome offers seem both generous and fair, and members have easy access to a myriad of other betting choices via Coral’s extensive online portfolio.
Percentage score
Design & Usability
The Coral Casino website uses Coral’s main brand colours of white and blue, but adds a red menu to differentiate it from the sports betting site. There’s a main menu that lets you move between the different game types and the Promotions page, and above this, there’s the main Coral website menu where you can visit other areas such as Virtuals, Bet In Play, Bingo, Poker, and Live Casino. The only issues we found are that there are so many parts to the site that it can feel a little overwhelming, plus the Help link is right down at the bottom of the homepage.
You can quickly sign-up or log-in using the sections across the very top of the screen, and there’s also a link to request a password reset. The welcome offers are displayed via a banner which changes every few seconds to play the different bonuses that are available.
Software & Gameplay
Coral Casino is powered by Playtech, and gives you the option to play in instant-play mode or install the software client. The games load quickly and the site rarely experiences any technical issues or downtime.
You can view the lobby as rows of thumbnails or in a list format, and you can favourite games as you see fit. The thumbnails of the progressive jackpot slots provide you with their games’ current jackpot values, and you can also see which games can be played on mobile devices. There do not appear to be any exclusive games at present.
Safety & Security
Coral Casino is regulated and licensed by the UK Gambling Commission and the Government of Gibraltar, and is Gamcare certified. A current SSL certificate from Norton is displayed in the website’s footer, and there multiple links to information and organisations relating to responsible gambling.
Payments & Withdrawals
There’s a wide choice of payment methods on offer, including Visa, Visa Debit, Visa Electron, MasterCard, Skrill, Paypal, Maestro, Neteller, EcoPayz, Prepaid Card, Paysafecard, and Skrill 1-Tap.
You can deposit a minimum of £5 and withdraw a minimum and maximum of £5 and £1,000 per day respectively. You can also cash-out up at a Coral shop. Online withdrawal requests are processed very quickly (within 24-48 hours) and if you’re withdrawing to an e-wallet, you’ll often receive your funds with a couple of hours.
Customer Support
If you have an issue or query, you can start by checking the Help Centre, although we found it a bit hard to navigate as it covers all of Coral’s sites, not just the casino. Alternatively, you can get in touch with the customer service team around-the-clock via email, telephone, live chat, or the internal messaging system.
Bonuses & Promotions
Coral Casino runs its own promotions as well as the odd networked Playtech promotion. When you make a first deposit of £10, you can claim a free £50 welcome bonus which must be played through 24 times on eligible games before you can convert and withdraw any winnings. With your second deposit of £10, you can claim a £10 slots bonus which comes with 10x wagering requirements, and with your third deposit of £5 or more, you receive a £5 bonus to play Coral’s roulette games.
You can also explore other areas of Coral’s online portfolio via the Live Casino welcome bonus and Virtual Sports Bonus. Plus, each week, there’s a Coral Connect exclusive offer that lets you unlock bonuses to use online and in-store when you play selected games on any Coral Gaming terminal using your Connect card.
We particularly like that you can rate each offer so that the management team can take onboard members’ overall ratings and adapt future promotions as necessary.
Device Compatibility
There is a Mobile page, but it took a while to find as it’s located in the website’s footer and not the main menu. It lists all of the Coral apps that are currently available for mobile devices, and for some reason, the casino app is integrated into the sports betting app. You can download the Sports and Casino app from the App Store, Google Play store, and Windows Store.
Variety & Originality
There are many types of games to choose from at Coral Casino, including slots, roulette, blackjack, table games, jackpot slots, video poker games, virtual racing, keno, and casual games. The only thing which some people may find frustrating is that the slots are limited to Playtech titles. However, you can widen your choices by visiting the Live Casino, Games, Vegas, or Slots portals where other software manufacturers are also represented.
Loyalty & Rewards
Coral Casino offers its customers a variety of rewards through its loyalty programme. All real cash wagers earn you comp points, and once you have 100 points, you can redeem them for cash. The higher you get in the site’s Priority Programme scheme, the better the comp point rates become. To qualify for the Priority Programme, you must reach set deposit and comp points targets each calendar month. To achieve Bronze level, you must deposit £1,000 and earn 1,500 points per month; to achieve Silver level, you must deposit £2,000 and earn 2,500 points per month, and to achieve Gold level, you must deposit £4,000 and earn 12,500 points per month.
The top level – Platinum – is by invite only. Members of the Priority Programme benefit from privileges such as exclusive promotions, bespoke hospitality invitations, enhanced rewards and bonuses, a personal account manager, and prize draws.
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