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BetDukes Verdict
While the promotion could perhaps be better, Bet Dukes is a pretty good new site overall, and is worth a go for the sheer volume of different games and activities alone. There might be a £2.50 withdrawal fee, but in the grand scheme of things it’s not the end of the world. Who knows, you might earn more back through the rewards programme anyway.
Percentage score
Design & Usability
With a ProgressPlay Limited site, you have an idea of what to expect, and Bet Dukes certainly shares much in common with other sites owned by the same company, including BB Casino and O’Reels. Along the top of the page, you can choose to travel between the casino and sportsbook sections, or check out the promotions or support feature instead. Scroll down when on the casino section and you’ll be faced with numerous games and slots, and you can filter by type or by provider, just as you can on other ProgressPlay sites. There’s a search box too if you’re looking for a particular game or keyword.
The sportsbook section is similarly easy to navigate, and finding different sports, competitions and tournaments isn’t difficult. For more information, you can scroll down to the bottom of the page. The high-contrast black and white design makes the text easy to read, with the orange buttons adding a dash of colour – there’s not too much going on, which is definitely a good thing.
Software & Gameplay
ProgressPlay Limited are a reputable, well-regarded company, and the games here are powered by some of the biggest names, like Eyecon, NetEnt and Microgaming, so you can rightly expect great gameplay at Bet Dukes. Overall, there are no issues here.
Safety & Security
No issues here. Progress Play Limited needs no introduction – as one of the most trusted and reputable platforms around, you’re not taking a leap into the unknown when you use Bet Dukes. Industry-standard SSL encryption is utilised to protect your information, while the site’s privacy policy covers everything you need to know, and it’s easy to contact customer support if you have any questions.
Payments & Withdrawals
There’s a good range of payment and withdrawal options at Bet Dukes. When making a deposit, you can use Visa, MasterCard and Maestro debit cards, along with PayPall, PayviaPhone, PaySafeCard, Trustly, MuchBetter, EcoPayz, Neteller, Euteller, Fast BankTransfer and even cryptocurrency options, and the minimum deposit amount for most options is £10.
In contrast, the minimum withdrawal limit is £2.50, apart from when withdrawing via wire transfer, in which case it’s £50. Again, Visa, MasterCard and Maestro credit and debit cards can be used, as well as PayPal, bank transfer, Trustly, Neteller and a number of other major methods. Generally, the transfer will take between one and three business days, but could be as much as seven days depending on the option used. There is a processing fee of £2.50 per withdrawal, which isn’t ideal, but it’s not a huge amount.
Customer Support
If you need help while on Bet Dukes, the ‘Support’ menu is pretty comprehensive, and there’s both live chat and an email form – you can speak to someone at Bet Dukes without waiting for too long.
However, there are a lot of FAQs, helpfully split up into various sections, so you might find what you’re looking for here first – it’s worth checking them before you reach out to a member of staff. There doesn’t seem to be an option to speak to someone via telephone, but that’s not a huge issue.
Bonuses & Promotions
There are a number of different promotions offered by Bet Dukes, and they begin with the welcome bonus. Here, you can bet £10 and get a £10 free bet in return. You need to wager the bonus win generated from the free bet 10 times before converting to real money, but overall this is a reasonable bonus for new members to take advantage of.
The majority of other promotions revolve around the sportsbook section of the site, rather than the casino. As a result, you can expect offers like free bets on various sports. The lack of casino-oriented offers is slightly disappointing, but as Bet Dukes is a new site, we could see more appear further down the line.
Terms & Conditions: New players only. Wagering occurs from real balance first. 50X wagering the bonus. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus valid 30 days from receipt. Max conversion: 3 times the bonus amount. Withdrawal requests void all active/pending bonuses. Excluded Skrill deposits. Full terms apply.
Device Compatibility
You won’t be finding any Bet Dukes apps across your iOS or Android devices, but there’s no need to worry. The Bet Dukes website works without any hitches on the browser of your smartphone or tablet, so you just need to log on and you’ll be able to access an array of games as normal. Whether you like to play on your computer, tablet or smartphone, you can enjoy both the casino and the sportsbook, and make the most of the site on your browser of choice.
Variety & Originality
Part casino and part sportsbook, there’s plenty to do on Bet Dukes! When you explore the casino section, you’ll find numerous different games from big-name providers, with slots, casino games, jackpots, virtual sports, lottos, scratchcards and more. A whole load of the most-popular slots are here, including Starburst, Gonzo’s Quest and Rainbow Riches, but if you’re after something new, you can explore hundreds of other games.
When you go over to the sportsbook section, you’ll see all manner of different sports, from the biggest football fixtures to more obscure activities – Greco-Roman wrestling, anyone? You’re sure to be spoilt for choice.
Loyalty & Rewards
At Bet Dukes, there’s an impressive rewards programme which you join by default when you sign up. You can earn points by completing missions, which can be as simple as trying out a new game, climbing up the rankings and earning achievement badges, and appearing on the leaderboards!
You have the option to redeem points in the rewards store, getting perks like free bets, bonus money, free spins and other extras, and you can win prizes through your place on the leaderboards too.