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Paddy Power Casino Verdict
Despite having a smaller selection of games than some of its biggest competitors, Paddy’s combined online products give you access to a feast of top Playtech titles, as well as the option to expand your horizons further with bingo, poker, live dealer, sports betting, and more.
Percentage score
Design & Usability
Paddy Power Casino features striped dark green wallpaper, and a mixture of blue, green, and grey buttons and menu bars. At the top-left, there’s the option to “Open an Account” and a digital clock displaying the current time. Over on the top-right, there’s a menu which allows access to Paddy’s other online products such as Poker, Live Betting, Sports, and Bingo. Underneath the login box, there’s the main casino menu bar which lets you move between the different game types or search for a specific title. There are also links to the download and mobile casino if you don’t wish to take advantage of the instant-play casino. A concise third menu, which stands out due to its bright green colour, sits just above the welcome bonus banner and lets you view various pages such as Promotions, Rewards, VIP, Help & Contact, and Responsible Gaming.
By default, the lobby view is set to jackpot slots. So, from the minute you arrive, you can see exactly how much cash is up for grabs via the live jackpot tickers.
Software & Gameplay
Like many big-name gaming operators, Paddy Power Casino runs on Playtech software, so you can expect smooth, seamless, and impressive gameplay, as well as the ability to sample many games in practice mode as opposed to real play mode. The software also makes it possible to see the last games that you played. Plus, you can quickly and easily manage your account with a single click if you need to update any of your details, set deposit limits, request a reality check, view your account history, or read your messages.
The lobby lets you view the different game types by subcategories. For example, if you want to play slots, you can view them by the number of paylines, branded slots, jackpot slots, or bonus slot games, each of which show you exactly how many games are contained in that particular category. You can also see the most played games at the site.
Understandably, there’s a heck of a lot of Playtech titles on offer, but if you find yourself yearning for NetEnt or IGT games, you can satisfy your craving by clicking the “Games” link on the top menu bar.
Paddy Power Casino doesn’t have any exclusive games, but Paddy Power Games features many unique titles such as Paddy’s Lucky Mine and Paddy Power Blackjack.
Safety & Security
The main Paddy Power Casino website doesn’t use HTTPS but as soon as you try and access your account details, it switches to a secure URL.
The operator is licensed and regulated by the Alderney Gambling Control Commission and the UK Gambling Commission, and there are multiple links to responsible gambling information as well as problem gambling support groups.
Near the bottom of every webpage, there are links to key pages including Responsible Gaming, Terms and Conditions, Security, and Privacy Policy.
Payments & Withdrawals
The available banking methods are Visa, MasterCard, Bank Transfer, Paypal, Paysafecard, Neteller, Skrill, Solo, Switch, Laser, Cash Card, and Cash Card PPlus. The cash cards are prepaid MasterCards which are linked to your PaddyPower balance. The standard card can be used to make deposits and withdrawals in Paddy Power shops while the PPlus card can be used to withdraw money from your PP balance at ATM’s and make purchases in person and online at places like Amazon and Tesco.
The minimum deposit and withdrawal amount are £5 and £10 respectively. When it comes to cashing out, funds leave your account immediately, but withdrawals can take two to three working days to reach your account.
Customer Support
As well as the online help centre which enables you to do basic and advanced searches or browse by help category (e.g. Gaming Queries, Free Bets and Promotions, and Deposits and Withdrawals), there’s a 24/7 customer service team. You can get in touch by live chat (which is recommended as the best option), online email form (which shows you the current average response time), or telephone.
Bonuses & Promotions
If you’re new to Paddy Power Casino, you can pick up a free £10 no-deposit bonus by opening an account and opting in via the promotions page. You can also claim the bonus if you’ve played at other Paddy Power sites but not the online casino. Winnings are capped at £25, and you have 72 hours from when you receive the bonus to meet the 40x wagering requirements.
If you choose to become a funded player, you can get your hands on a welcome package worth as much as £500. With your first, second, and third deposit of £10 to £200, you’ll receive a 100% bonus of up to £200, a 50% bonus of up to £100, and a 100% bonus of up to £200 respectively. All three bonuses are non-withdrawable, but any winnings you make from them can be withdrawn once you’ve met the 20x wagering requirement.
Sadly, Paddy Power Casino doesn’t offer a lot in the way of other promotions. However, there’s usually at least one monthly special offer such as the recent January Sales, which consisted of four weekly prize draws offering £2000’s worth of bonuses and a tech gadget worth £500 every week. Plus, there is typically one weekly promotion like a £5 match bonus to use on selected games.
Device Compatibility
There’s a link to the Mobile Casino page on the green top menu bar, and it’s extremely informative. There’s an app for iPhone and Android devices which has recently been updated, and you can also play by visiting www.paddypowercasino.com.
Variety & Originality
As we mentioned earlier, the casino doesn’t stock any exclusive games but you can play Paddy Power-branded titles at the Paddy Power Games site.
The lobby doesn’t have the biggest selection of games we’ve ever seen, but there’s still a good amount to choose from that cover multiple categories: 158 slots; 17 roulette; 11 blackjack; 9 card and table; 11 video poker; 62 jackpot; 13 scratch cards, and 3 live dealer.
It’s important to remember that you can also access Paddy’s Live Casino and Games products via the website’s main menu using your casino account and cash/bonus balance.
Loyalty & Rewards
The Paddy Power Casino Club awards you points when you play your favourite games in real play mode. Every time you wager £10, you get one point. You can trade in your points for cash at any time provided you’ve got at least 100, and collecting points also helps you climb the six levels of the loyalty scheme. LPs become more valuable at the higher loyalty levels, and you’ll also find more promotions, bigger giveaways, and birthday bonuses become available to you.
At the highest level of VIP, you become eligible for hospitality events, exclusive VIP promotions and bonuses, and gain access to a VIP account manager.
We particularly like that the operator awards the same amount of loyalty points regardless of the type of games you choose to play, i.e. every £10 wagered on slots, roulette, blackjack, card and table games, video poker, or leisure games always gives you one LP.