Bet365 Casino Verdict
Bet365 Casino is a very good site with loads to offer. Though some may find it a little blank to explore, since it’s aimed more at the traditional betting crowd, the site still has a huge array of games. Not that many sites offer both top Playtech and top NetEnt games. The size of the company means that the promotions have big budgets, the staff are well trained and the VIP rewards are juicy. If you want a site with a bit of everything and don’t care for gimmicks, Bet365 is a solid choice.
Design & Usability
Bet365 Casino, like many sites that offer various betting types, has a slight bias towards sports betting. While you can very easily just switch site areas, it still leaves the overall site with that kind of aesthetic. You may recognise the green and yellow colour scheme of this famous brand, but there isn’t much in the way of artwork. The casino area does have an animated advert tile, which helps.
The layout, too, has this sportsbook feel of a very crowded navigation area, with a reliance on many sub-menus and quite small text, which is fine, but it feels cluttered compared to new, streamlined sites. The fact that games are divided into ‘Vegas’, ‘games’ and ‘casino’ also may annoy some users, as you need to check each area to see the full selection. While this site is somewhat maze-like to navigate, with some odd choices like a pop-up for your account, there are no dead ends or broken links around. It’s just very dry.
Software & Gameplay
The games are displayed differently in various parts of the site, which is a little frustrating. The standard casino lobby gives tales on small tiles, with categories on the left, but no search. The ‘games’ area puts them on large tiles, with a carousel view and a search box. This needs to be standardised.
The games load in a very small pop-up, without any notable overlay controls. You get a small strip with a cashier link, but this really needs to be improved. Essentially, it’s just the standard software.
Safety & Security
Bet365 Casino is licenced and regulated by the UK Gambling Commission, with details listed on the site footer. Fairness is ensured by the IBAS organisation, a third-party adjudicator.
The site is fully secure, with SSL encryption by Thawte protecting your details. There’s also a detailed responsible gaming area, with controls available to help you limit your spending.
Payments & Withdrawals
Bet365 Casino accepts the usual MasterCard and Visa debit and credit cards, or you can use most online e-wallets.
The help section appears on another pop-up, but it is very full and detailed. The help area includes a complete FAQ and information for technical problems, game rules and payments.
The Bet365 team can be reached by live chat, phone, email, and post. Live chat is the main access point, open 24/7 to help out even the night owls. The staff seem to be very professional and polite, as you would expect from a larger site with a training budget.
Bonuses & Promotions
Bet365 Casino is offering a pretty standard welcome bonus. Your first deposit can be matched by 100% up to £25. On the plus side, this very ordinary bonus has a low wagering requirement of 20x, which makes it far more interesting.
The site also has recurring offers, such as weekly prize draws. You need to check different sections to find everything and as such, there are special offers for sports fans too. The site has big event-style promotions too, such as a huge £1,000,000 month-long series of prize draws, at the time of writing. It’s nice to see these big budget, glitzy offers. The site just needs a few more staple offerings for slot players.
Terms & Conditions: Deposit min. £10. Max. bonus £25. 20x wagering (game weighting, table coverage and max. bet rules apply) on deposit and bonus to make the bonus balance withdrawable. Time limits and T&Cs apply.
Bet365 has a good mobile setup, offering apps for both iOS and Android platforms. You can also access the site via your mobile browser. The two methods are very similar, but the apps will be generally more stable and data-friendly for your device.
The mobile site is responsive and in many ways, feels better designed than the desktop site, perhaps out of necessity. The site has been de-cluttered to suit the small screen space. The slot selection remains intact, but the app does again have a sports bias.
Variety & Originality
The variety is excellent at Bet365, it’s just awkward to find things. The casino area has specifically Playtech games, including both slots and table games. The table games include roulette, blackjack, 3 card brag, craps and more. Look out for the special Queen of Wands game. You’ll also see Playtech’s European and Asian live dealer games, of which there are plenty. The slots include titles like Age of the Gods and Jekyll and Hyde.
The other areas have the more typical slot providers, such as Microgaming, NetEnt, Play ‘N Go, Yggdrasil, NextGen, Quickspin and more. This is enough to provide a site with a great selection by itself. Watch out for Wild Wild West, Vikings Go Berzerk and Gypsy Moon for some fun titles. Don’t forget the sports, poker and Bet365 Bingo too!
Loyalty & Rewards
The VIP programme is good at Bet365, partly thanks to the company’s size and connections with the sporting world, as this opens up great hospitality possibilities. There are three VIP tiers, which you can climb by collecting Comp Points, which are simply loyalty points. Higher tiers get better point conversion rates, account managers, bonuses, special events and special promotions.
Everyday players can also enjoy earning and trading Comp Points. Details are given in the promotions area of the casino section, under Slots Club.
1. Players will begin with Bronze status in the Loyalty Scheme and will be initially assessed after your first month’s play in the Casino. Players will achieve Silver status after reaching 150,000 Comp Points and Gold Status after reaching 500,000 Comp Points.
2. Players can receive Milestone Bonuses when you reach 50,000 Comp Points, 150,000 Comp Points, 500,000 Comp Pointsand 1,500,000 Comp Points.
3. Players will need to wager the value of your Milestone Bonuses 20 times on real money games within 30 days prior to making a withdrawal or transfer.
4. Not all games contribute, or contribute at the same rate towards your wagering requirement: please see Full Offer Terms and Conditions on site.