888 Casino launched in 1997 and now has more than 25 million members worldwide. The brand is owned by the 888Holdings Group, which also operates online casinos like 777 Casino, alongside multiple online bingo sites including Wink Bingo and 888Ladies. 888Casino has won several industry awards over the years, including Best Casino Operator 2015. The lobby gives you access to over 270 games, some of which are unique to 888, and the live dealer games are particularly popular among the player community. With so many positives, is there anything not to like about the site?
The 888 Casino website scores highly on looks. It uses a simple black background, yellow and green buttons, white writing, and high-quality images to highlight its most popular games and promotions. It also shows you member testimonials, today’s latest winners, how much the site has paid out in the last thirty days, and the current combined total of the progressive jackpots.
The main menu is concise and neat, allowing you access to Casino Games, Live Casino, Promotions, VIP, and the Blog. You can also browse the entire games lobby without having to log-in. If you wish to sign-up or access your account, you can do so by clicking on the respective buttons at the top-right of the screen. There are also three buttons that allow you to change between the different sites in 888’s online portfolio (e.g. Poker, Sport, and 888Ladies Bingo), access the help pages, and change the default language.
The help pages could be improved as the live chat option only becomes available once you’ve logged in and, therefore, if you have a query you want to be answered before you commit to signing-up, you can only contact the customer service team via the online contact form. There’s also a searchable database of frequently asked questions, but we would like to see a telephone number listed in addition to the existing contact methods.
The exclusive no-deposit bonus offer at 888 Casino gives you the opportunity to spin a guaranteed bonus of £15 to £888. However, the maximum amount you can win is determined by the amount of free-play you get. For example, if the wheel awards you a £50 bonus, you’ll only be able to win up to £50 while using it. Plus, to withdraw any winnings, you’ll need to meet the 30x wagering requirements.
When you decide to start playing with real funds, there are two welcome bonus offers to choose between. The first gives you a 100% bonus worth up to £100 when you make your first deposit of £20 or more. The second is a welcome package which gives you 100% (up to £100) with your first qualifying deposit, and a 30% bonus (up to £350) on your second, third, fourth, and fifth deposit. The wagering requirements for the 100% first-deposit bonus are 30x (or 40x if you deposited via Neteller) and 3x for the second, third, fourth, and fifth deposit bonuses.
888 runs so many promotions that it splits them into categories – New Players, Hot Promotions, Daily Deals, Live Casino, and More Promotions. They include free-play bonuses, the chance to win a share of £888 for free simply by logging into your account on the first of the month, weekend raffles, cashback, and free spins.
888 Casino runs on 888’s own software, which operates very effectively on both desktops and mobile devices. All of the games are in instant-play format, so there’s no need to download any software. The lobby lets you view three different game types – Live Casino, Card and Table Games, and Slots. Plus, the most popular progressive slots are listed next to them. At the bottom of the lobby, there’s a Top Games tab, and each time you try a new game, it’s added to the “My Recently Played” tab for easy access.
For some reason, we were unable to view the games within the Live Casino section as all we got was a black screen. According to the homepage, the available game types are Live Baccarat, Live Blackjack, Live Three Card Poker, Live Casino Hold’em, Live Caribbean Stud Poker, and Live Roulette, each of which includes a number of variants such as Immersive Roulette. The Card and Table Games section of the lobby ranges from poker, keno, and roulette to baccarat, video poker, and blackjack. The Slots lobby includes popular NetEnt, Random Logic, Bwin, IGT, and Blueprint Gaming slots, and there’s a good range of progressive jackpot slot games such as Treasure Fair, A Nightmare on Elm Street, and Irish Riches, although sadly there are no NetEnt progressives.
While the Random Logic slots such as Ultimate Universe are advertised as exclusive, you can also play them at all online casinos and bingo sites operated by 888/Cassava Enterprises.
The dedicated mobile page took a while to locate as it’s hidden away at the bottom of the website under a section entitled “Getting Started”. We believe it would be better situated on the main menu. The page mentions there are 888 Casino apps for both iOS and Android devices, but makes no mention of the mobile-friendly 888 Casino website which is compatible with the majority of mobile devices.
888 Casino is licensed and regulated to offer online gaming services by the Great Britain Gambling Commission. The site also displays the McAfee Secure and eCOGRA logos, and provides links to problem gambling organisations. Information regarding privacy, responsible gaming, and secure transactions can all be accessed via the site’s footer.
888 Casino offers a wide variety of game types, including slots, live dealer games, progressive jackpot games, and table games. The only improvement we’d like to see is a greater choice of progressive jackpot slots from companies like NetEnt. You also have the option to play more casino games and slots at 888.com or 888 Games, bet on sporting events at 888 Sport, enter satellites and win seats to prestigious poker events at 888 Poker, and play bingo at 888Ladies.
888 Casino is original in that it runs on proprietary software and runs exclusive offers. Its exclusive games, however, can also be played at other 888 casinos and bingo sites.
888 lets you choose from an extensive range of payment options, including Visa, MasterCard, Paypal, Paysafecard, Neteller, Maestro, iCHEQUE, Entropay, and Wire Transfer.
Withdrawal requests are processed after three business days.
The minimum deposit amount is £20 and the minimum withdrawal amount is £15.
VIP membership is by invitation only, and depending on your VIP level (VIP, VIP Gold, or VIP Platinum), you can benefit from a long list of perks including increased deposit limits, birthday gifts, monthly lucky dip prizes, access to VIP high stakes tables, extra VIP bonuses, invitations to hospitality events, and a personal account manager.
If you’re not in the VIP scheme, you’ll still earn comp points every time you play games, and you can convert your points into real cash so that you can play with free money.
888 Casino is a trusted household name, and it boasts high levels of security, safety, and customer service. The multiple game types give you a myriad of playing options depending on your personal preference, and if you rely on bonus offers to keep your account topped up, you’ll find plenty of opportunities on the promotions page. With a few minor improvements, the casino could definitely earn a higher recommendation.