updated

GrandMaster Jack review

84%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
84%
New site that won’t pull up any trees, but is simple to use
bonuses & offers
first deposit
FS25
reload bonus
N/A
bonus spins
N/A
min deposit
£10
casino wagering
N/A

Over 18s and new players only. Full T&Cs apply.

score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • Good customer support
  • Variety of games on offer
  • Good device compatability
cons
  • Withdrawal fee
  • Outdated designs
about GrandMaster Jack
platform
  • Progressplay
owner
  • ProgressPlay Limited
licence
  • UK
launched
  • Oct 2, 2020
payment methods
  • Paysafecard
  • Neteller
  • Debit Card
  • Skrill
contact information
  • Contact form
  • Email
  • Live chat
social media
  • N/A

GrandMaster Jack verdict

Launched in 2020, GrandMasterJack is a new online casino with a range of games available - they’ve got everything you’d expect from a site and offer some decent promotions and bonuses too.

design & Usability

This isn’t the most attractive website - it looks a little dated in parts, particularly when considering that it was only founded in 2020. There’s a lot of block colour, and it can look slightly jarring - simply put, it’s not the best design. 

That said, it’s fairly easy to find your way around the website. At the top of the homepage are links to both the promotions and customer support, while there are buttons to help you log in and sign up too. The majority of the page is taken up with the different games on offer - you can sort by category or use the search box. For any other information, along with FAQs, you can view the links running across the bottom, so it’s not too difficult to find everything.

 

customer Support

Customer support is 24/7, and it’s easy to get the help you’re looking for. You may decide to check the site’s FAQs first, and then you can turn to the online contact form, drop them an email, or speak to a member of the live time on the chat - there’s always an agent ready to help you. 

bonuses & Promotions

There’s a Welcome Bonus for new players that’s up to £300 and free spins. The first deposit offer is 25 free spins on Gonzo’s Quest, while the second is a 50% bonus up to £100. The third is a 25% bonus up to £200, with an additional 25 free spins, this time on Reactoonz. Wagering is 50x and the bonus is on selected games only - it excludes Skrill deposits too.

Aside from the Welcome Bonus, there are a handful of alternative promotions to consider. You can try the Weekend Warm-Up, Cashback Weekends, the Midweek Showdown or something else - there’s a fair bit of choice here.

software & Gameplay

There aren’t any issues with the gameplay - the games here are provided by a range of reputable companies like NetEnt, Microgaming and Blueprint, so they should meet the standards you expect. There are plenty of big names here providing the service you’re used to, and it’s not just video slots which have seamless gameplay here - try out the casino games, v-sports and live casino too. 

device Compatibility

There are no complaints here. You can load up GrandMasterJack on your PC, tablet or smartphone using your browser of choice - just head to the website as normal and get started. There’s no app for GrandMasterJack, but the website appears to be optimised for portable play.

safety & Security

GrandmasterJack is operated by ProgressPlay, who are based in Malta - hence, they are licensed by the Malta Gaming Authority, while regulated by the UK Gambling Commission too. Moreover, the site utilises up-to-date 128-bit Secure Socket Layer (SSL) encryption and firewall technology, while credit and debit card processing is dealt with by companies who specialise in online security, for your piece of mind. 

variety & Originality

One thing GrandMasterJack have definitely got right is the variety of games and products on offer. There are numerous games - we’re talking over 1600, from a total of more than 50 different providers, so there’s plenty of choice. Whether you’re trying to find something new or want to play an old favourite like Starburst, Thunderstruck II or Fluffy Favourites, you’ll be in luck. 

Aside from slots, you can browse the casino games on offer for various blackjack and poker options, or give the live casinos a visit. There are numerous jackpot slots too if you want to try your hand at these, and finally a range of v-sports. From cricket to horse-racing to football, it’s all here.

payments & Withdrawals

If you’re looking to deposit money, you’ve got quite a few different options at your disposal. As well as Visa Debit, Mastercard and Maestro, there’s PayPal, Paysafecard, Neteller, Skrill, EcoPayz, Trustly, Euteller, PayViaPhone and Bank Transfer. Your minimum deposit is £10, and minimum withdrawal is £20 - you’re charged a £2.50. Bear in mind also that the Welcome Bonus excludes Skrill deposits.

VIP Programme

GrandMasterJack has a VIP Room, and there are some decent perks inside. For every £16 wagered, you earn one point, and as you keep earning points you can move up more levels in the VIP Room. There are five levels altogether, and your total across the past three months determines your ranking. First is the Bronze Level, and then once you have 500 points you’ll move up to Silver. From here, there’s Gold and Platinum, before Diamond, which you’ll need to accrue 10,000 points for. You’ll get a monthly newsletter and online VIP Room status regardless of your level, as well as the ability to convert points to cash, but other perks like personalised gifts and an anniversary bonus will only appear when you move up levels.

conclusion

There’s nothing to make GrandMasterJack really stand out from its competitors, though there’s nothing glaringly wrong with it either - it’s clearly safe and secure as well as easy to use, but there are similar casinos with better designs and bonuses out there.

Write your own review

Have you played at GrandMaster Jack? Leave a review and share your experience with thousands of other players.

Your rating:

By submitting your review you are giving OnlineBingo.co.uk the right to edit and post your review
on this website and other media. Your review will be posted within one to three business days as
long as it conforms to our review guidelines.

about GrandMaster Jack
platform
  • Progressplay
owner
  • ProgressPlay Limited
licence
  • UK
launched
  • Oct 2, 2020
payment methods
  • Paysafecard
  • Neteller
  • Debit Card
  • Skrill
contact information
  • Contact form
  • Email
  • Live chat
social media
  • N/A