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GrandMaster Jack Verdict
There’s nothing to make GrandMasterJack really stand out from its competitors, though there’s nothing glaringly wrong with it either - it’s clearly safe and secure as well as easy to use, but there are similar casinos with better designs and bonuses out there.
Design & Usability
This isn’t the most attractive website – it looks a little dated in parts, particularly when considering that it was only founded in 2020. There’s a lot of block colour, and it can look slightly jarring – simply put, it’s not the best design.
That said, it’s fairly easy to find your way around the website. At the top of the homepage are links to both the promotions and customer support, while there are buttons to help you log in and sign up too. The majority of the page is taken up with the different games on offer – you can sort by category or use the search box. For any other information, along with FAQs, you can view the links running across the bottom, so it’s not too difficult to find everything.
Software & Gameplay
There aren’t any issues with the gameplay – the games here are provided by a range of reputable companies like NetEnt, Microgaming and Blueprint, so they should meet the standards you expect. There are plenty of big names here providing the service you’re used to, and it’s not just video slots which have seamless gameplay here – try out the casino games, v-sports and live casino too.
Safety & Security
GrandmasterJack is operated by ProgressPlay, who are based in Malta – hence, they are licensed by the Malta Gaming Authority, while regulated by the UK Gambling Commission too. Moreover, the site utilises up-to-date 128-bit Secure Socket Layer (SSL) encryption and firewall technology, while credit and debit card processing is dealt with by companies who specialise in online security, for your piece of mind.
Payments & Withdrawals
If you’re looking to deposit money, you’ve got quite a few different options at your disposal. As well as Visa Debit, Mastercard and Maestro, there’s PayPal, Paysafecard, Neteller, Skrill, EcoPayz, Trustly, Euteller, PayViaPhone and Bank Transfer. Your minimum deposit is £10, and minimum withdrawal is £20 – you’re charged a £2.50. Bear in mind also that the Welcome Bonus excludes Skrill deposits.
Customer support is 24/7, and it’s easy to get the help you’re looking for. You may decide to check the site’s FAQs first, and then you can turn to the online contact form, drop them an email, or speak to a member of the live time on the chat – there’s always an agent ready to help you.
Bonuses & Promotions
There’s a Welcome Bonus for new players that’s up to £300 and free spins. The first deposit offer is 25 free spins on Gonzo’s Quest, while the second is a 50% bonus up to £100. The third is a 25% bonus up to £200, with an additional 25 free spins, this time on Reactoonz. Wagering is 50x and the bonus is on selected games only – it excludes Skrill deposits too.
Aside from the Welcome Bonus, there are a handful of alternative promotions to consider. You can try the Weekend Warm-Up, Cashback Weekends, the Midweek Showdown or something else – there’s a fair bit of choice here.
There are no complaints here. You can load up GrandMasterJack on your PC, tablet or smartphone using your browser of choice – just head to the website as normal and get started. There’s no app for GrandMasterJack, but the website appears to be optimised for portable play.
Variety & Originality
One thing GrandMasterJack have definitely got right is the variety of games and products on offer. There are numerous games – we’re talking over 1600, from a total of more than 50 different providers, so there’s plenty of choice. Whether you’re trying to find something new or want to play an old favourite like Starburst, Thunderstruck II or Fluffy Favourites, you’ll be in luck.
Aside from slots, you can browse the casino games on offer for various blackjack and poker options, or give the live casinos a visit. There are numerous jackpot slots too if you want to try your hand at these, and finally a range of v-sports. From cricket to horse-racing to football, it’s all here.
Loyalty & Rewards
GrandMasterJack has a VIP Room, and there are some decent perks inside. For every £16 wagered, you earn one point, and as you keep earning points you can move up more levels in the VIP Room. There are five levels altogether, and your total across the past three months determines your ranking. First is the Bronze Level, and then once you have 500 points you’ll move up to Silver. From here, there’s Gold and Platinum, before Diamond, which you’ll need to accrue 10,000 points for. You’ll get a monthly newsletter and online VIP Room status regardless of your level, as well as the ability to convert points to cash, but other perks like personalised gifts and an anniversary bonus will only appear when you move up levels.