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Mansion Casino Verdict
It’s no wonder that Mansion Casino is a leading brand, as this site has a bit of everything. There’s a huge and engaging game selection, strong software, mobile options and interesting promotions. The site has good support too. A few areas could be better, such as having more slot providers and a true high roller experience. While it does feel dated in places, this is one of the top online casinos out there.
Percentage score
Design & Usability
Mansion Casino will greet you with a splash page, featuring the latest slot art. You can head in to look around or register there, which won’t take a minute. The main Mansion site is very simple and effective. You’re greeted by the brand’s black, red and white colour scheme which looks smart and professional. The blacks are often a leathery texture which looks nicer than block colour. Images from the slot games are used for artwork.
Navigation is straightforward enough, with a thin top bar which has account settings and the main site section links. Everything you need is in this space. The site uses the majority of the page space and is pretty easy to read. Your ‘my account’ area is nicely detailed here, with several useful sub-sections. The site strikes a good balance between imagery and minimalism.
Software & Gameplay
The games here at Mansion Casino are arrayed in large tiles which are nice and easy to see. The site has a search function and category separators. You should find that it loads nice and fast.
However, the slots load into small pop-up windows that feel a little dated. You can make this larger of course, but there’s only a limited overlay which actually varies depending on the slot. Some will let you play in multi-game view. Still, the fact that they load in moments and work flawlessly is always good.
Safety & Security
Mansion Casino is licensed by the Gibraltar Licensing Authority and regulated by the Gibraltar Gambling Commissioner. For UK players, the site is licensed by the UK Gambling Commission. You’ll also see the IBAS logo which means that disputes over fairness are settled by an impartial third party.
The site has a secure certificate and protects your transactions with encryption. There’s also a responsible gaming section with controls to limit spending.
Payments & Withdrawals
Simply click ‘deposit’ at the top right to go to the cashier. The page is very easy to use and simply lets you pick a method from a list. Withdrawals take up to 3 working days, once you verify your identity.
Mansion Casino accepts debit card payments from various sources like MasterCard and Visa. You can also use Skrill, Neteller, EntroPay, Boku mobile, PaySafeCard, EcoPayz, WebMoney, Trustly, Nordea, iDeal, SoFort, bank transfers and more. There is simply a huge array of methods here, depending on your country.
Customer Support
The main support button takes you to an FAQ list. This is long and pretty detailed, which is always a boon to new players. However, contact methods are not that clearly listed. There is a contact link on this page, but it’s easy to miss, appearing along the top sub-menus.
This link opens a panel with email and phone options, available 24/7. The site also has live chat, which is not mentioned there but actually has an icon on the site header. Though this setup is a little decentralised, the support team are very good and clearly highly trained.
Bonuses & Promotions
One of Mansion’s strengths is a mixture of original promotions. Visit the promotions page to see three or four offers at any time, with bright artwork and a mixture of mechanics. At the time of writing, Mad March was in effect with a few mixed offers such as a 50% deposit bonus, special scratch card bonuses and more. Zero to Hero is a huge £500k giveaway to celebrate the Man of Steel and other comic book slots, based around a simple prize draw. The site also has a recurring Red or Black offer where you can pick your bonus. Use code RED to get a 100% bonus up to £400, with 40x wagering required. Or, use code BLACK to get a 50% bonus up to £400, with 20x wagering required.
Mansion Casino has now restructured its welcome bonus, reducing the max claimable bonus from £5,000/£500 to £200. All first deposit bonuses will now be 100%, up to the new max of £200.
Device Compatibility
The Mansion site does not have a section explaining their mobile games. However, they do actually have an iOS app and their site is fully mobile compatible. Android users can simply navigate there via browser.
The mobile site is simple and smart, using a very similar layout to the desktop site. The top bar is made smaller and more minimal, with a side menu sliding out for extra options. The mobile slots have all the controls as the desktop version.
Variety & Originality
There is a slight variety issue at Mansion Casino because the site only uses Playtech casino games. This does limit choice to an extent, but it’s unlikely to be an issue since Playtech provides a huge variety of games. You can choose from hundreds of slots here, including the very popular Marvel and DC comic book slots like Superman and Thor. There are plenty of original titles too, like Viking Mania, plus a huge selection of jackpot slots.
The site offers multiple roulette games including American and 3D, several Blackjacks, live dealer games plus a mixture of bingo and scratch cards. This is a good casino to check out if you like a variety of table games, since other sites often neglect these in favour of slots.
Loyalty & Rewards
Mansion Casino has a loyalty points system. You earn points as you play in the casino and you can later use them to buy cash bonuses, plus the amount you earn raises your membership level. You begin at Bronze and can rise through four more tiers, to VIP Elite. Note that the higher VIP levels require a great deal more spending, as these are high roller tiers. Still, it’s good that the amounts are made clear (20,000 points and over $3,000 in deposits).
The benefits of the higher tiers are not very clear, except that your points are worth more on conversion and withdrawals are faster.
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