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Lucky Bets Casino Verdict
Lucky Bets Casino is a friendly and fun site, but it just lacks a little character, having no central theme to speak of. Still, the game selection is interesting and the promotions will appeal to new players, so it’s well worth visiting and taking a look around. Good VIP rewards may keep players around. This is a good site just for a casual flutter, especially if you're looking for a mobile casino.
Percentage score
Design & Usability
The Lucky Bets site is a little bland, having just a plain black background and simple squared tiles with graphics. The overall effect is still good, it looks neat and smart, but it does lack character. Curiously the site also has a software lobby which appears on login or after choosing a game, but this again looks much the same.
The main site is mostly a vehicle to get you to the lobby, which has all the games listed and quick buttons for everything from chat to cashier. This is handy, but many of the options just open up a web page anyway. It isn’t the most streamlined site, but it works.
Software & Gameplay
The software here is a little on the clunky side and does feel dated. However, the games are well displayed, with tabs for the main categories, smaller tabs for game types and arrows to scroll. There’s also a search function.
The slots load fast, appearing on a kind of floating panel above the lobby. The display is large and includes quick links to cashier, chat and lobby, with the main site simply faded behind it. This looks pretty good, but a full-screen option would be ideal.
Safety & Security
Lucky Bets Casino is licensed and regulated by the UK Gambling Commission and Malta Gaming Authority. The site has a good responsible gaming area, which includes controls for limiting your spending.
There’s a fair play section on site too, plus your player details are protected by SSL encryption, so this is a very secure site.
Payments & Withdrawals
The cashier is part of the lobby here and thought it doesn’t look that pretty, it does work well and gives you plenty of room. However, a credit card withdrawal is listed as taking around 6-8 working days, above the average.
This site accepts Visa, MasterCard, Maestro, Visa debit and EntroPay, Neteller, Skrill and PaySafeCard. A good selection overall.
Customer Support
The help button on Lucky Bets Casino opens up a very basic HTML page with some FAQs. These are a useful resource but could certainly be better presented and easier to read.
The contact button will reveal chat, email, telephone and even fax options. These are open 7 days a week, but only 8am to 1am CET (an hour ahead of UK time). The team are quick to respond however and very professional.
Bonuses & Promotions
Lucky Bets Casino offers a straightforward and tempting welcome bonus, matching your first deposit by 100% up to £200. This also comes with 100 free spins, though these are staggered over a few days. The bonus money and wins from spins have a 40x wagering requirement. If you're looking for casino sites with no wagering requirements then check out our top 10 list.
This site has a couple of regular offers; both Mondays and Fridays have a 50% deposit bonus to grab, which is nice, but not that original. There are also occasional events with a bit more sparkle, such as a £10,000 giveaway on the Jungle Spirit game.
Device Compatibility
The mobile site for Lucky Bets Casino is quite smooth, with some animated panels, expanding menus and clear tiles for games. This is arguably easier to use than the desktop site, with everything being very direct and quick to find.
Lucky Bets Casino does not offer any apps, but you can reach the mobile site through most mobile devices, in the browser. The site does not have a proper mobile guide page.
Variety & Originality
Though you won’t find all the latest games at Lucky Bets Casino, there is a mixture of different providers that makes it interesting. There are some unusual titles like Reel2Reel’s Hot Cross Bunnies and Elk Gaming’s Poltava. The site boasts exclusive games like Egyptian Magic and Reel Bandits, fairly basic games but good fun. NetEnt and Microgaming slots are present with some bigger names, like Avalon, Thunderstruck II and Guns ‘N Roses.
The table games are limited here, with just seven games and a video poker title. There are blackjack and roulette games and the unusual Casino Riches, but nothing that really stands out. Lack of live dealer games doesn’t help in this area either, but on the plus side, there are many casual games like scratch cards and bingo.
Loyalty & Rewards
There is a VIP Club at Lucky Bets Casino, which offers a mighty seven tiers of membership. There are also reward points to be earned, which can be exchanged for credit. You begin as a new member and get birthday bonuses, but climbing will give you faster withdrawals, welcome packages like free games, better point conversion rates, personalised offers, an account manager and monthly cashback.
These are certainly nice rewards, but the site doesn’t tell you how much to spend to rise through the ranks.
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