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Golden Lion Casino Verdict
Golden Lion Casino is not the strongest casino site out there, but it is a pretty good example of a standard site with a bit of everything. The software here feels a little outdated and clunky, but if you like download casinos then you might get more out of it. The game selection hardly features the biggest titles, but again, it’s worth a look if you want a change of scenery. Golden Lion does have easy support access and plenty of bonus options, so it would be a mistake to rule the site out.
Percentage score
Design & Usability
You first arrive at a splash screen for Golden Lion, then go into a main site area. First impressions are not great, revealing that the site has quite an old-fashioned approach. You can download software here or run it in your browser, with much the same effect. On the plus side, the theme is great and showcases, as you’d expect, several golden lions. Everything from the site fonts to the logo reflects the mighty beast.
Registration won’t take long, then you get to see the meat of the site- essentially a software lobby suspended under a simple top navigation bar. Getting around is easy enough, but the software causes most of the site to be squashed into a small screen space and it has a slight ‘laggy’ quality that may get annoying. A positive of the design is instant access to support, a negative is being constantly asked to deposit if you have no credit.
Software & Gameplay
The software is a little old-fashioned here but it does have a lot of features. You will see the games arranged in tiles, with a set of filters and categories on the left to help you find the right type. You can also search for a title.
The slots launch into a small window, smaller even than the software itself. Though it may just be one of those things, we found the loading times very long even for simple games. There is no overlay, but you do have the live chat on the right. There’s no full screen option.
Safety & Security
Golden Lion Casino uses RSA public/private key encryption mechanisms to protect your details. The site is licensed and operated in Curacao.
The random number generator here is guaranteed by Gaming Laboratories International. However, the site makes no mention of responsible gaming and fails to provide the usual controls.
Payments & Withdrawals
The deposit area is pretty simple and has the handy extra of telling you what all the current deposit codes are. You can claim promotions here or just deposit and withdraw. The withdrawal process appears to be very long, suggesting 7-10 business days to process before 7-10 days’ actual transfer time!
Golden Lion Casino offers payments by MasterCard, Visa, American Express and Skrill, a very basic selection.
Customer Support
Golden Lion has live chat and you can’t fault the ease of access- it sits open all the time, right next to your lobby! It’s easy to mistake it for a general chat window. You can just type away and ask questions whenever you want and the staff seem to be very friendly. It’s slightly in the way, but at least it’s easy to find.
The help button expands a window with information about whatever page you’re currently on. It’s a nice idea for instant assistance. You can also read FAQs, contact the team by email or US players can call. An unusual approach to support, but we like it.
Bonuses & Promotions
The welcome bonus at Golden Lion offers a simple 100% match on your first and second deposits, up to a kingly £500 each! Use the code LION500 to claim this. The bonus will have to be wagered 40 times before you can withdraw winnings. Alternatively, you can claim a 100% bonus up to £750 on your first deposit only.
There are many more bonuses here, in the form of bonus codes, with varying percentages and maximums. You can also take part in slots tournaments, but otherwise the promotions a little thin on the ground here.
Device Compatibility
Golden Lion Casino does not have any apps or a page to explain their mobile setup. You can simply visit the site on your mobile browser to get a compatible version.
The mobile casino site helpfully lets you choose between a standard and lite view, the latter having fewer bells and whistles, but perhaps better for older devices. The main mobile site is very simple, but still it feels a little more fluid than the desktop site. Games are easy to access and play. It’s a barebones offering, but it’s enough.
Variety & Originality
The selection at Golden Lion Casino is a little small, but it does feature some unusual games. You have access to titles by Rival, Betsoft and iSlots. You have some classic 3-reel games here and five progressive jackpots. Betsoft’s Kawaii Kitty and Rival’s Dollars to Donuts are two top titles.
There are only 12 table games here, but they do cover blackjack, craps, roulette, baccarat, red dog and more. There’s a live gaming lobby too, provided by Vivo Gaming. These could be fun, but the view is very squashed.
Loyalty & Rewards
Though Golden Lion does not mention a VIP service much on the main site, the support staff confirmed that you become a VIP if you deposit £500 or more in one transaction. This gives you access to a personal account manager, weekly cashback, higher cashback rates, 24/7 assistance (we thought we already had that…?) and more. So, in short, there will be rewards for high rollers, but don’t expect the red-carpet treatment.
Players can also earn Comp Points as they play and later redeem them for credit.
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