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Vera and John Casino Verdict
Vera and John Casino is a very friendly site. Every part of it has welcoming text and nice graphics, so if you like to feel at home on a site, this is a great choice. There is no formal VIP club, but all players can take part in earning coins and also chasing achievements. The promotions are updated all the time and the game selection is massive! Add a full set of mobile apps and you have a site that anyone can use, any time.
Percentage score
Design & Usability
Vera and John Casino has a very bright and airy design, which uses a mix of blues and purples. The background shows a peaceful sky, above the clouds, where hot air balloons carrying piles of treasure float around. It’s certainly different! The site’s mascots are happy balls bearing the Vera and John name. Who are Vera and John? No idea! The site does feature plenty of welcoming text, though.
Registration is pretty fast here and you have quick access to your account at the top right. The top navigation area is very thin here, just a few buttons with sub-menus. There’s an animal graphic panel to fill you in on promotions. The site has a news section, which is a nice touch and reinforces the feeling that this site wants to be user-friendly. You have a useful live chat link at the bottom right and original artwork on promotions. A very nice site indeed.
Software & Gameplay
In the main casino area, you have the usual list of tiles but also the option to change to a list. There’s a search box to help you find games, or you can use the ‘fun finder’ to narrow down categories!
The games load very fast and take over the screen, with a background to match the game. On the right, you have a blue panel with a game selector, home icon, cashier, account and game info options. It’s a very neat system and while the blue won’t match all games, it does give you plenty of tools.
Safety & Security
Vera and John Casino is licensed by the Malta Gaming Authority and UK Gambling Commission, so this pair have you in safe hands. The site also has above-average 256-bit SSL encryption protecting your details and payments.
Responsible gaming is covered by a useful guide with self-management options and links to helpful organisations. The site uses reputable slot developers that have tested RNGs.
Payments & Withdrawals
You should find the cashier simple to use here, appearing on a panel with a set of straightforward fields to complete. There’s even a nice visual guide. The site aims to process within 24 hours, so withdrawal times should be below average.
Vera and John Casino accepts payments through Visa, MasterCard, PaySafeCard, Neteller, EcoPayz and skrill without fees.
Customer Support
You can find a contact section at the bottom of the site, which opens a handy panel that combines contacts and FAQs. The latter are detailed and cover all the topics you might need, which is always a big help.
The support team are available from 9am to 11pm CET, so UK players would have to bear that in mind. You can reach them through phone, email and live chat, covering the vast majority of players.
Bonuses & Promotions
You can claim a standard but straightforward 100% deposit bonus at Vera and John, up to £100. This has a typical 40x wagering requirement. Nothing special, but there if you want it. More importantly, this site has a regular mix of interesting promotions.
For example, the site offers Stairway to Spin where free spins can be earned through depositing, a race themed promotion with £4,000 in cash prizes to win if you complete certain objectives and even £50,000 in prizes for a simple wagering race. There are regular Sunday bonuses and even holidays to be won. It’s great to see a site with a regular turnover of new offers, not just a handful that never change.
Device Compatibility
Vera and John Casino provides a mobile functionality page, which can tell you what the site offers and how to get it. There are slot apps for both Android and iOS here which is great to see, so you’ll have no issues getting on the site on the go.
The mobile page for this casino is very nice too, using a slightly more compact view of the main site, but with the same logos and colours. You have expanding menus and quick access to games. A few swipes and taps and you’ll be playing just as easily as on desktop.
Variety & Originality
Vera and John has mastered variety! There are 699 games in total, here, 620 of those being slots, so you won’t run out of things to play any time soon. This includes a broad selection of providers, too, such as NetEnt (Fairytale Legends), Microgaming (The Heat Is On), Nyx (Symmetry), Play ‘N Go, Yggdrasil, Leander and Thunderkick Games. This includes 33 jackpots!
There are over 15 roulette games here, from classic European Roulette to Monopoly Roulette. These are from a mixture of providers, including NetEnt, Nyx and Scientific Games. You have multiple blackjack, baccarat and punto banco titles, plus video poker. Live dealer games are provided by NetEnt and Evolution. There are even a few scratch cards.
Loyalty & Rewards
There’s a good loyalty programme at Vera and John Casino, which is built around the usual system of playing and earning points as you go. The points are ‘coins’ here and you can also gain some for one-off actions like making your first deposit. Coins can be spent in the site shop, for rewards like spins on the slots, free credit and bonus offers.
There is no VIP area as such, but you do gain ranks as you collect coins. These change your avatar to reflect your higher status and also give you access to more in the shop.