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Wizard Slots Verdict
Overall, Wizard Slots just falls short of our four-star rating due to a number of factors. For example, customers would benefit from 24/7 support or at least the option to get in touch via telephone. The payment methods need to be extended, and a better explanation of how to play via mobile devices would be helpful. However, Wizard Slots still has a neat range of slot games and a pleasant mix of promotions that should keep most players happy, with the exception of the very high wagering requirements.
Percentage score
Design & Usability
Wizard Slots looks more inviting than many of its sister sites, as the graphics are far more attractive and fun. A levitating wizard graces the home page where he magically suspends the gems from NetEnt’s Starburst slot and a set of slot reels above his welcome offer, which invites you to “Join the magic!” The welcome offer (which is displayed on a static banner) is explained very well, and you can click through to find out more about the terms and conditions. The menu system gives you access to All Games, Trophies, and Promotions, and the section at the top-right lets you create an account or log-in. The rest of the homepage is taken up by featured games and a brief introduction to the site.
Rather cleverly, Wizard Slots manages to turn your mouse’s pointer into a wizard’s wand when you hover it over the website, and although this seems like great fun at first, you end up not knowing which sections are clickable and which aren’t. Still, it’s a well-intended nice touch.
Software & Gameplay
The Jumpman Gaming software is somewhat basic but is reliable overall. It lets you browse the games lobby via rows of thumbnails, and you can narrow down your options using the A to Z and Newest filters, as well as perform a search to find particular games. Sadly, there’s no option to play in full-screen mode at present.
Safety & Security
Wizard Slots is licensed and regulated by the UK Gambling Commission and the Alderney Gambling Commission. The website provides SSL encryption via McAfee while the games are tested for fairness by SQS – an independent RNG auditor.
Payments & Withdrawals
The available banking methods are Visa, MasterCard, Paysafecard, Paypal, and Pay by Mobile. It’s quite a restrictive choice and, therefore, we would like to see extra payment options such as Skrill, Neteller, and Entropay added. The minimum withdrawal is £30, and withdrawal requests take between three and five working days to be processed.
Customer Support
Although Wizard Slots provides customer support via e-mail, live chat, and WhatsApp, there is a) no telephone support and b) the hours for live chat and WhatsApp are restricted to Monday to Friday between 9.30 AM and 6 PM.
Bonuses & Promotions
The majority of promotions at Wizard Slots are networked, but an attempt has been made to provide a unique welcome bonus in the form of an offer called Mega Reel. When you join and make your first deposit of £10, you get one spin on the Mega Reel for a chance to win up to 500 free spins on slots like Fluffy Favourites and Starburst, or Amazon vouchers. But, the wagering requirements that are attached to the offer are astronomically high at 65x, and the maximum amount that you can convert to your withdrawal balance is equal to your liftime deposits, with a maximum of £250. This means to take full advantage of this welcome offer you'll need to deposit £250
You’re also entitled to a spin of the Mega Reel each time you deposit £20 or more. Plus, for existing members of the site, you have a chance of unlocking the enhanced Turbo Reel whenever you make a deposit of £100 or more. On the Turbo Reel, all of the winning segments contain either fifty or five hundred free spins.
The other promotions vary between a month-long double cashback offer for newbies, a weekly Spinathon slots competition, Happy Hours where you can win 500 free spins every Wednesday, and the VIP-only Pizza Club offer.
Terms and Conditions: New players only. Min deposit £10, £8 max win per 10 spins. Max bonus conversion equal to lifetime deposits (up to £250), 65x wagering requirements and full T&Cs apply.
Device Compatibility
The Jumpman Slots Network is new to the online casino scene and, therefore, we’d expect it to include more information about playing at its brands using mobile devices. Sadly, this is not the case, and while we understand that some operators prefer to use mobile-optimised websites rather than mobile apps, it would be good if this was explained. So, to cut a long story short, if you wish to play on your smartphone or tablet, simply visit Wizard Slots via your mobile browser and log-in.
Variety & Originality
Wizard Slots has more than 200 slots, casual games, scratch cards, casino games, and video poker games from NYX Interactive, Pariplay, Elk Studios, NetEnt, and Eyecon.
As you’d expect from a site called Wizard Slots, the lion’s share of the lobby is given over to slot games, which include popular titles like Jack and the Beanstalk, Irish Eyes 2, Hansel and Gretel: Witch Hunters, Quest for the Grail, Genie Wild, Gonzo’s Quest, Fireworks Frenzy, Sam on the Beach, Fluffy Favourites, Chilli Gold 2, and Guns ‘n’ Roses.
Among the video poker variants, you’ll find and Joker Wild Double Up, 1 Hand Jacks or Better, and Deuces Wild while the casual games and scratch cards range from Diamond Deal and Spin Lotto to Keno and Atari Star Raiders Scratch.
The choice of casino games is fairly limited, and examples include roulette, blackjack, and Casino Hold’em.
Loyalty & Rewards
Wizard Slots uses the same VIP scheme and loyalty points system as its fellow Jumpman Slots brands such as Yahoo Slots. The VIP scheme has five levels, and to gain promotion you must earn Kudos points. At the middle to high tiers, the rewards range from 3% to 10% weekly cashback, 10 to 20 free spins, and birthday bonuses. But retaining your VIP status is not quite as easy because Experts, Pros, VIPs, and Legends must wager at least £100, £1,000, £5,000, and £20,000 per month respectively.
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