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Windfall Casino Verdict
Windfall Casino is an odd bird but it may be a welcome change if you haven’t played a Cozy site before. The games are limited but different and it’s always nice to try something new. The promotions are pretty good here, but don’t expect them to change regularly. VIP support is lacking, but general customer support is easy to get. This is a casual, light-hearted site.
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Design & Usability
The design of Windfall Casino uses a black background and gold highlights, along with a large image of a real, high class casino floor. This gives the feeling of a real, classy casino, but the site also takes the edge off that slightly with a bright logo and colourful promo art, so it doesn’t feel too pretentious.
Registration is fast here and the site doesn’t change much once you log in. You have a plain top navigation area with site links on the left and account details on the right; simple and neat. You can also open a sliding sidebar with some more navigation options. You won’t have any trouble finding information here, but the site could use a bit more effort to set it apart.
Software & Gameplay
From the slots area, you’ll see simple square tiles offering the latest games. There are no controls to narrow them down or search, so you may have to do some scrolling!
The games load quickly, but they just appear in a standard pop-up window. You have some links for the cashier and lobby, but that’s about it. Simple and direct.
Safety & Security
Windfall Casino has good security, with SSL encryption provided by Trustwave, a known and respected brand. The site also has the iTech Labs mark meaning that the games are fairly tested for randomness.
This site is licensed and regulated by the UK Gambling Commission and has a full responsible gaming section, with links to organisations such as Gamcare.
Payments & Withdrawals
You can deposit quickly here using a large form built into the main site. This system lets you see what bonuses you can grab up front. Withdrawals seem to take a little over the average 3-5 working days, allowing for processing.
Windfall Casino accepts MasterCard and Visa, Maestro, Delta, Switch, Solo and Visa Electron. Alternatively, you can use Neteller, PaySafeCard, Ukash and Boku mobile payments.
Customer Support
The contact page is neat and simple here and lists four contact methods- live chat, phone, email and a ticket system. It’s nice to have an extra option and together these should make life a lot easier.
The team are very professional and are available 24/7. You even have a very detailed FAQ section organised by categories, so everything is just right here.
Bonuses & Promotions
The welcome bonus at Windfall Casino is a simple 100% cash match, but it’s available on your first two deposits. Both can be matched up to a massive £500! These do come with a 40x wagering requirement, however. The site also offers £10 just to look around.
The site offers are pretty standard here, seen on many Cozy Games sites, but nonetheless appealing. You have regular cashback up to 20%, reload bonuses and seasonal specials. These include tournaments, slot of the day offers and more, throughout each month.
Device Compatibility
There are no apps for Windfall Casino, but there is a page to explain what the site offers. You can reach the mobile site through the browser on your phone or tablet, which will work for most modern devices.
The mobile version of this site follows a standard setup for Cozy sites, so it’s nothing special, but it is tried and tested. The games have mobile controls and you can navigate easily enough, it just isn’t all that pretty or smooth.
Variety & Originality
The selection is pretty small at Windfall Casino, so you’ll only see around 100 slots. These are the same as on most Cozy slot sites, so veterans won’t find anything new. But, if you haven’t been to one of these sites before than you’ll see some titles that aren’t found elsewhere, in the form of several original Cozy slots. You also have a handful of Microgaming, EyeCon and Lightning Box titles. UK players might enjoy Cozy’s Brittonaire.
There is a smallish set of table games on Windfall, 14 games including some casual titles like Keno and Rio Bingo. There are no live dealer games here. Still, you may find some games you haven’t seen before.
Loyalty & Rewards
There is no VIP or loyalty system at Windfall Casino, though the team might consider special bonuses at their discretion. The site does not provide any formal list of rewards.
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