Thebes Casino claims to have over one million customers from around the world, and has been around for ten years. The brand aims to provide players “with an extensive online gaming experience that brings the real-life casino feel into the comfort of their own home”. The company behind Thebes Casino, Engage Entertainment Group Inc., has been working in the online gaming industry since 1999, and currently owns twelve other online casinos including Black Diamond, 21 Dukes, Winward, and 7Reels. However, none of these sites including Thebes Casino are licensed or regulated by the UK Gambling Commission, only Curacao authorities.
Thebes is one of the greatest ancient cities of Egypt and, therefore, Ancient Egypt is the primary theme of Thebes Casino. The brand’s logo features the famous death mask of Tutankhamun printed on a gold coin which is held aloft by two Egyptian gods. The maroon menu systems complement the black background very nicely, and make it easy to find your way around the various sections of the website.
When you arrive on the homepage, you’ll find the main menu listed down the left-hand side, and it includes the six different game types, as well as pages pertaining to withdrawals, deposits, promotions, community, and Bitcoin payments.
There’s an ad banner near the top of the page, which rotates through newly added games, current promotions, and welcome offers. At the very top of the site, there’s a search box which you can use to locate particular games, a login/sign-up area, language options, a live chat link, and the number of members who are currently online.
Thebes Casino offers 24-hour support, 7 days a week via email and live chat. It would be good to see a telephone support service as an alternative to live chat. The FAQ can often prove helpful with troubleshooting, and this area of the site is divided into three categories: My Account, Bonuses, and Financial.
As soon as you signup with Thebes Casino, you receive twenty-five free spins with no deposit required. However, the play-through requirements are 75x your winnings, and the maximum you can withdraw from your winnings is £100. Plus, you cannot make a withdrawal until you’ve made at least one deposit. In our opinion, we’d rather skip this offer.
The welcome bonus package is far more player-friendly. It offers you 200% on your first deposit, 100% on your second deposit, 100% on your third deposit, 100% on your fourth deposit, and 175% on your fifth deposit. Withdrawals can be made after you’ve wagered both your deposit and bonus through thirty-five times.
Thebes Casino runs different promotions every day of the week. Recent examples include the Smokin’ Aces Blackjack Tournament which offers a £21k prize pool, a Bitcoin Bonus that rewards players depositing with Bitcoin with a 400% bonus, VIP 200K Guaranteed Tournaments, and High-Stakes Thursday which gives members who deposit £200 and up a 200% bonus.
There's no need to download any software at Thebes Casino as the site is instant-play. There’s a step-by-step guide for new players that shows you how to make the most of the casino, and you can play up to four games at once using the multi-tab feature. Many of the games come with strategy guides and can also be played in demo mode.
There’s a distinct lack of information for mobile players and, therefore, we checked to see if Thebes Casino offers any mobile casino apps, which it does not. However, you can access the casino directly from your mobile device whether you're playing on a mobile phone or tablet.
Thebes Casino is licensed by the Government of Curacao, but is not licensed or regulated by the UK Gambling Commission and, therefore, people from the UK play at their own risk. The website uses SSL security, and is also secured by McAfee and Norton. The PCI Security Standards Council logo is displayed in the site’s footer, but we were unable to locate any information about the fairness of games.
Most of the games that are on offer at Thebes Casino may be unfamiliar to UK players as they are designed by software companies like Pariplay, Betsoft, iGaming, Pragmatic Play, Parlay, Rival, and Visionary iGaming rather than well-known brands such as IGT, Playtech, and Microgaming. That said, there is still a reasaonble range of options available via the six different game categories. We’ve included some examples below:
- Slots: Grave Grabbers, Aladdin’s Magical Treasure, Legend of the Nile, A Christmas Carol, Birds;
- Classic Slots: Fandango’s 1 Line, Berry Flavours, 7th Heaven, Three Times the Riches, Sevens and Bars;
- Live Casino: Super 6, American Roulette, 3D Baccarat, English Roulette, Blackjack;
- Table Games: Crystal Roulette, Pontoon, Royale Blackjack, Roulette Titanium, Double Exposure Blackjack;
- Video Poker: Poker 3 Heads Up Hold’em, Pyramid Jacks or Better, Deuces and Jokers, Joker Poker, Bonus Deuces;
- Other Games: Virtual Racebook 3D, Keno, Scratch and Win – Beach Bums, Weed Whacker, Casino War.
The deposit methods are limited to MasterCard, Visa, and Bitcoin. The minimum amount that you can withdraw is £10 and fees “may apply” to debit and credit card withdrawals.
The withdrawal methods are Bank Wire, Paper Check, and Echeck. Withdrawals via Bank Wire carry a £23 fee, take up to five days to process, and you must withdraw a minimum of £500. Withdrawals via Paper Check carry a £20 fee, take up to seven days to process, and you must withdraw a minimum of £300. Withdrawals via Echeck carry a fee of £10 to £1,000, take between three and five days to process, and you must withdraw a minimum of £100.
VIPs at Thebes Casino are considered “the cream of the crop”. They get unique bonuses, receive invites to exclusive tournaments and one-off casino events, birthday bonuses, anniversary bonuses, and dedicated account managers depending on their VIP tier. There are six VIP levels, and to gain promotion to higher levels, you must earn the required amount of points specified on the site’s VIP page. Members earn points for every £1 wagered depending on the game and your current VIP status.
Although Thebes Casino is a nicely-designed site with 24/7 customer support, a generous welcome bonus package, and lots of interesting promotions, the fact that it doesn’t hold a UK license, charges nasty withdrawal fees, has limited payment options, and has very high minimum withdrawal amounts mean that’s unlikely to entice many UK players.