updated
byBret Allen

Prime Scratch Cards review

69%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byBret Allen
69%
A unique focus on scratchcards, but there's still a lot missing here sadly
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score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • Unique focus on scratchcards
  • Good support team
cons
  • Limited number of promotions
  • No live casino games
about Prime Scratch Cards
platform
  • Proprietary
owner
  • Prime Online Ltd
licence
  • Sliema (AG Communications Ltd)
launched
  • Oct, 4, 2006
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
  • Entropay
  • Paypal
contact information
social media
  • N/A

Prime Scratch Cards verdict

Prime Scratch Cards is a casino site heavily geared towards scratch cards, as the name suggests. This is a Prime Online Ltd site, with a sister site called Prime Slots which deals more with reel games. Prime Scratch Cards has some unusual instant win games that you might not see elsewhere, so let’s take a look around.

design & Usability

Prime Scratch Cards is a very bright site, using a white background and yellow highlights. Instead of a plan white, the background has a diamond texture which gives it a little more depth, but at the same time, the site does lack character somewhat. The main graphic panel shows a little original art, but nothing outstanding.

After registration, this site loads a software lobby which takes over. This has colour coded tabs directing you to scratch cards, then other instant games, then the slots. There are clear buttons for cashier, help, contacts and more, but mostly these open bland web pages.

customer Support

You can reach Prime Scratch Cards through email, fax, live chat and phone. These can all be round pretty easily from the lobby. The chat software works well and will be the primary method, however these options are not 24/7, so be prepared to wait for email in the small hours.

There are FAQs on this site, which will help with common questions. The system could look nicer, but at least the resource is there.

bonuses & Promotions

The welcome bonus at Prime Scratch Cards offers 120 cards on top of a 100% deposit match, which goes up to a maximum of £200. Together, these should make a great introduction to the site. These come with a 35x wagering requirement. Players get 20 cards after the first deposit, then 50 the day after, then another 50 after the second deposit.

The site had no other promotions on offer at the time of writing. There is a section for tournaments, but none were listed.

software & Gameplay

The software behind this site is a little awkward and most users will probably prefer a straightforward HTML site, but it does give things a certain structure. There are tabs for the games, browsable sections and a search box.

Loading times are reasonably quick. The slots take the space of the lobby, giving a large display, but it would be good to go full-screen. There is a winner display at the top and controls for cashier, menus, sound and help at the bottom. The background stays a neutral grey. This could look a lot nicer, but it works.

device Compatibility

There are no apps for Prime Scratch Cards, though there is an iOS app for the sister site Prime Slots, which has some crossover in games. All players should be able to access the site through a mobile or tablet browser too.

The mobile site is arguably smoother to use than the desktop site, as the software lobby is removed in favour of a simple flash site. This may be a replacement and not as smooth as a typical flash site, but it works fine and it’s easy enough to navigate.

safety & Security

This site uses 128-bit SSL encryption, which protects your data from hacking. The site has a full section explaining this and their privacy policy, which is how they handle your data.

Prime Scratch Cards is licensed and registered by the UK Gambling Commission and the Malta Gaming Authority. The site has a full responsible gaming section, with links to some helpful anti-addiction organisations.

variety & Originality

Prime Scratch Cards focuses heavily on the scratch card side of things, offering several pages worth of instant win games. These include some well-known titles like Hit the Bank and Lollipop, which are seen on a few sites. There are exclusive games like X and O which is akin to noughts and crosses and VIP Black for a more refined experience. This site is certainly a good choice for casual play, but after some searching, it becomes clear that the slots still form the bulk of the games. The site just places more focus on the scratch cards.

Players will find NetEnt slots like Starburst and Scruffy Duck and some classic Nyx games like Moon Temple and Foxin’ Wins. NextGen is also present with Miss Kitty. In addition to several slot titles, there are several standard blackjack and roulette games, though the selection is limited. There are no live dealer titles.

payments & Withdrawals

There’s a basic depositing page at Prime Scratch Cards, which is a little rough on the eyes but works just fine. The withdrawal time should be good here, giving the standard 3-5 working days but only needing 1 day for processing.

This site accepts payments via MasterCard, Visa, Maestro, Visa Debit, Neteller, Skrill, PaySafeCard and EntroPay. This is a pretty good mixture, but there could still be more.

VIP Programme

There is a VIP and loyalty system at Prime Scratch Cards, which involves collecting loyalty points by playing the games and later converting them to cash. However, players also rise through loyalty ranks by collecting the points, which unlock certain benefits. These include deposit bonuses, birthday bonuses, faster withdrawals and more. Certain games are also locked to your VIP status, though this is a little unfair on new players and may put some off.

conclusion

Prime Scratch Cards is a pretty basic site and won’t blow anyone away. There’s little reason to play here over the sister site, unless you really just enjoy scratch cards that much more than slot games. In essence, the difference is just cosmetic, though the welcome bonus here does revolve around instant games. Some more promotions and better software would improve the site a lot.

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about Prime Scratch Cards
platform
  • Proprietary
owner
  • Prime Online Ltd
licence
  • Sliema (AG Communications Ltd)
launched
  • Oct, 4, 2006
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
  • Entropay
  • Paypal
contact information
social media
  • N/A