Pros & Cons Payment Bonuses
Good customer support, including live chat
Lots of games and providers
Decent range of payment options
Less intuitive design
Inconsistent weekly promotions
Long withdrawal pending times
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Payment Methods
Regal Wins Casino Verdict
While things could be improved, particularly with the website's design and promotions, the Regal Wins experience is still good. Players have a great selection of games, even if the casino doesn't have the highest numbers, and loyal customers are rewarded. It's also nice to see Regal Wins providing e-Wallet options alongside their other more standard payment methods.
Percentage score
Design & Usability
The site is visually attractive, with high-quality games to play. In addition, Regal Wins ensures customers are automatically drawn to the various menu buttons by using gold writing against a black background.
While we love the classic look of the site, it should be mentioned that it’s not the easiest to navigate. Certain site features can be pretty challenging to find if you don’t know where to look, meaning you spend more time searching and less time playing. It would be good to see the site less text-heavy, perhaps with more expandable options, to make things easier to find.
Software & Gameplay
With plenty of gaming variety, it is unsurprising that Regal Wins also has robust gameplay software from over 15 different leading game studios. You can find games from many major game providers, including Microgaming, NetEnt, and Blueprint Gaming, as well as lesser-known providers like Barcrest.
Safety & Security
Regal Wins is doubly secure with licenses from the UK and Gibraltar Gambling Commissions. The possession of these licenses means that the online casino is regulated by two major authorities in the gambling world. And with these licenses, they must adhere to various protocols designed to protect customers’ personal data and payment information.
Additionally, the website uses SSL encryption to prevent hackers from accessing any of your private information and make the site and its customers as safe as possible.
Payments & Withdrawals
Players can find a range of standard payment options with Regal Wins, including Visa and Mastercard. Beyond these, the website also supports PayPal, Paysafecard, and well-known e-Wallet options like Neteller and Skrill. Unfortunately, customers cannot currently make withdrawals using Paysafecard. However, Regal Wins does claim that all major banks (Visa cards) and PayPal are now enabled with Fast Withdrawals, which means you could have your funds back in your bank within 15 minutes!
Deposits and withdrawal minimums are as low as £5, perfect for players who don’t want to wait around or put more money into their account before they are ready. Regal Wins also has no maximum withdrawal limits preventing players from accessing their wins.
Customer Support
Not all online casinos put effort into achieving 5-star customer support. Many leave players with the bare minimum assistance, making it stressful to try and get answers, particularly if a customer needs immediate or direct support. This isn’t the case with Regal Wins.
Players can check the FAQ page, as this offers various questions and answers, though it is not ideally structured and can be difficult to skim. But aside from the FAQs, customers can email, call, or use the website’s live chat functions should they need assistance. Most customers have found Regal Wins to be very responsive and helpful.
Bonuses & Promotions
Regal Wins has one principal promotion: their welcome offer. The welcome bonus is available only to new customers and offers a 100% bonus match up to £300 and 50 Free Spins on a first deposit using code REGAL. The 50 free spins are credited in 5 batches of 10 free spins across 5 days and can be used on the viral Starburst slot game!
The welcome offer comes with fairly standard terms and conditions, including a 50x wagering requirement and a first deposit minimum of £20 and maximum of £500. The max conversion is 5x the bonus received.
Terms & Conditions: Min 1st dep (Exc PayPal) £20 for 100% match up to £500 bonus.50x wagering on sum of deposit & bonus applies. Max wins 5x bonus amount received.18+. T&Cs Apply.
Device Compatibility
Like most smaller online casinos, Regal Wins does not have a mobile app for players to download and use. However, this is not a major issue since the site is designed to work on all sorts of devices, including mobiles and tablets. Unfortunately, while the website is responsive and adapts to different screens, it can look messy on non-standard screen sizes.
Variety & Originality
While some online casinos have upwards of 3,000 games to choose from, Regal Wins has less than 800. So it might not have the longest list of games, but you’ll find something you enjoy with categories like slots, table games and scratch or arcade games.
Even players seeking a live casino play opportunity can find something that tickles their fancy with Regal Wins. And, while the site doesn’t have bingo, they have the next best thing – Slingo. Many players thoroughly enjoy the bingo meets slots games, and you can’t find these on every casino site.
Loyalty & Rewards
At Regal Wins there is no official VIP programme. However, repeat customers can earn loyalty points whereby points are earnt every time a casino game is played! One thousand loyalty points are equal to a £1 bonus.
This isn’t the best loyalty system we’ve seen, but it is undoubtedly better than some casinos that offer no loyalty rewards whatsoever.
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