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What we recommend instead
Lucky Louis Verdict
As you might expect, Lucky Louis boasts some distinct advantages as well as a few less desirable traits. For example, the non-standard welcome offer may come as a disappointment to players who prefer to receive bonus funds rather than free spins, and the high wagering requirements may come as a shock too.
But, there’s no denying that the choice of games is excellent. The customer service team also handle enquiries quickly and professionally, and the Daily Picks promotion ensures that there’s always a treat to enjoy when you feel the need.
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Design & Usability
The Lucky Louis website is both eye-catching and very colourful, and it immediately introduces you to the man that it’s named after who’s depicted as a cartoon-style moustached gentleman wearing a gold-and-red jacket and holding a cane. The sky-blue background combined with the jolly images brings a breath of fresh air to the online casino. Overall, you can instantly tell that this Skill-on-Net casino has a great sense of fun.
If Louis’ smiling face isn’t enough to grab your attention, the unmissable ad for the welcome offer might do the trick. It offers first-time depositors up to fifty Super Spins when they start funding their account.
As you continue to scroll down the homepage, you’ll find Louis sitting in a fancy chair in front of his picture gallery, but instead of artistic masterpieces, the picture frames contain a selection of the casino’s most popular games.
The other information that gives you a flavour of what Lucky Louis is all about include a progressive jackpot counter, a list of big winners, and information about the brand’s mobile apps.
Software & Gameplay
Skill-on-Net provides the software platform that Lucky Louis runs on, and its professionally-designed and user-friendly.
One big advantage of this particular software is that it gives you access to hundreds of games from some of the world’s best software developers such as Evolution Gaming, WMS, NextGen, Amaya, and NetEnt.
The games lobby lets you view the different game types by clicking on the tabs along the top, and you also have the option to search for titles.
The games are presented via thumbnails. New additions are easy to spot as they’re marked “New”, and the jackpot slots let you see their current jackpot values. Each game also has an information page and the option to save it as a favourite for future visits to the casino.
Safety & Security
Lucky Louis Casino is licensed and regulated by the UK Gambling Commission of Great Britain. The site is protected with SSL encryption, and fair play is assured thanks to iTech Labs having independently tested and approved the casino’s Random Number Generator software.
Payments & Withdrawals
The main payment methods that are on offer are Visa, MasterCard, Paypal, Neteller, and Skrill. Deposits are instant while withdrawals are put into “Pending” status until midnight the day following your cash-out request, after which they are processed during the next business day.
Customer Support
Live chat, telephone and email support are all offered, but as the contact hours are not published, it’s impossible to know if all of these support methods are available 24/7.
If you click on the FAQ link, you can see the answers to some of the most commonly-asked questions such as “how do I claim my free bonus?” and “I forgot my password. What do I do?”
Bonuses & Promotions
The welcome offer at Lucky Louis works a little differently to some Skill-on-Net casinos. Rather than offering you a welcome bonus (e.g. 100% up to £200), Lucky Louis invites you to claim up to fifty Super Spins when you become a funded player.
You receive one free spin for every £1 that you deposit, and the minimum qualifying deposit is £10. The free spins can only be used on the Rainbow Ryan slot, and they’re valued at 50p each. Before you can withdraw your winnings, you must play them through at least sixty times within thirty days. In our opinion, these wagering requirements are overly high, so be wary if you’re planning to claim the welcome offer.
In addition, there’s the Daily Picks promotion which allows funded players to take advantage of special offers such as redeposit bonuses and free spins.
Device Compatibility
Although the Lucky Louis website automatically adapts for mobile play, you can also choose to download and install the free casino apps for iOS or Android. The mobile experience is (in the main) on a par with the desktop site but with a few less games.
Variety & Originality
The variety of games on offer at Lucky Louis is similar to that of other Skill-on-Net casinos like Druek Glueck and LuckyNiki.
The lobby features six different tabs for the various game types: Slots, Jackpot Games, Roulette, Blackjack, Live Dealer, and Others. According to the counter at the top-right, there are 894 titles to enjoy which is fairly impressive!
The most popular online slots include Rainbow Riches Pick ‘n’ Mix, Immortal Romance, Bonanza, White Rabbit, Gold King, Jungle Books, Easter Island, Medusa, Raging Rhino, and Foxin’ Wins.
If you fancy your luck with netting one of the casino’s star jackpots, make sure you check out the jackpot slots which range from Winstar, Slots O’ Gold, Mega Fortune, and Holmes and the Stolen Stones to Top Cat, Arabian Nights, King Cashalot, and Mega Moolah Isis.
There are plenty of roulette and blackjack variants to please most players, including European Roulette, Realistic Roulette, American Blackjack Turbo, and Blackjack Perfect Pairs/21+3. But, if you fancy casting your net even wider, the live casino offers an abundance of options like Common Draw Blackjack, Dream Catcher, Joker’s Jewels Roulette, Baccarat Squeeze, and Casino Hold’em.
Underneath the heading of “Other”, you’ll find additional card games such as Baccarat and Punto Banco, and video poker games like Deuces Wild and Aces and Faces.
Loyalty & Rewards
Lucky Louis has a VIP Lounge in which you can climb your way up six VIP levels by earning points each time you play real-money games. Unfortunately, there are no meaningful details about how the scheme operates. So, we can only assume that it works in a similar way to other Skill-on-Net casinos where the top two VIP tiers are by invitation only, and the benefits can include personal account managers, enhanced bonus offers, and quicker withdrawals.
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