BB Casino is a new addition to the Progress Play portfolio, the software company which powers over 40 online casino sites including Royal Tiger Bet and O'Reels. With only a few years in operation, BB Casino is home to over 900 games and a rewarding loyalty scheme. BB Casino is the go-to choice for players seeking to play popular titles from recognisable game providers, participate in Loyalty Scheme reward challenges and have fun whilst being secure and supported 24/7.
At the top of the homepage, players are greeted with a welcome bonus banner and an invitation to check out the rewards programme, as well as regular promotions on offer. Scrolling further down, there is a game lobby split into various game sections, although this is not listed as a separate page but is rather a continuation of the main one.
In order to find the FAQs section, as well as information about payment methods, users have to scroll all the way down which can be confusing and a disadvantage when trying to quickly browse through and locate information.
This could be improved by organising the menu on the side of the front page or adding more button options at the top.
The site operates 24/7 support including a live chat and an email contact form. For less urgent queries players can refer to a categorised FAQs section, where they can browse through any possible questions that they might have and quickly navigate some answers.
However, the sites customer support would benefit from an additional contact method like a phone number, for those who would prefer to discuss an issue without having to type it out.
This casino offers a generous welcome package of 100% up to £100 plus 20 free spins on the popular slots game, Book of Dead! New players can redeem the welcome bonus by entering code: BB10020.
The bonus amount must be wagered in under the x50 requirement, with it valid for 30 days and free spins for 7 days.
BB Casino also has a range of promotions available, ranging from weekly, monthly or time-fixed promotions, such as the chance to get free spins Saturday Spinner, Mid-Year Madness bonuses and more.
Additionally, the site operates a rewards programme similar to a loyalty scheme, where regular players can get rewards like free spins, deposit bonuses, cashback deals and more.
Through completing specific tasks on missions, players can go up in their level ranks, earn badges and secure a top position in the lucky Leader Board. However, it is unclear how many points or deposits players must make to get to any of the potential levels or rewards.
Unfortunately, there is no VIP club at BB Casino which is a downside for players seeking a more personalised experience with exclusive perks.
Terms & Conditions: New Players Only (18+). Wager from real balance first. 50x wager the bonus. Contribution varies per game. Selected games only. Wager calculated on bonus bets only. Bonus valid 30 days / Free spins valid 7 days from receipt. Max conversion: 3x the bonus amount and 20x free spins. Withdrawal requests voids all active/pending bonuses. Excluded Skrill deposits. Full Terms apply.
The site’s gaming library is well-presented and is categorised by slots, live casino, jackpots, casual, new and featured games.
With over 900 titles to chose from, there are many fan-favourites including Reel Rush, Koi Princess, Age of Conquest and others. Powered by leading industry providers like EyeCon, Evolution Gaming, NetEnt and more, players are able to search and filter through these game studios to discover new games or return to their classic picks.
Despite not having a separate mobile app, BB Casino is fully optimised to be accessed on both desktop and mobile devices, which is a great opportunity to enjoy high-quality graphics and a varied game selection anytime, anywhere!
This online casino is operated by ProgressPlay Limited and is licensed by the British Gambling Commission and Malta Gaming Authority. With its’ reliable SSL encrypted link, players can rest assured that their personal and payment details are safe.
As well as this, help is always at hand with a 24/7 live chat and email contact options, as well as a FAQs section for independently browsing for less urgent query answers. However, the site would benefit from an additional contact option, like a phone line number.
BB Casino’s gaming selection contains over 900 games, most of which are slots. Nonetheless, there are also many great picks in other categories, such as lotto, virtual sport, scratch-cards and more. There is something for everyone, and the ability to sort and filter that search makes the overall gaming experience that much easier!
There are most major payment options supported, including Visa, Mastercard, Skrill and others. With instant deposits, withdrawals can take up to 3-5 working days for methods like bank transfer, which can benefit from faster processing times. As well as this, adding options like PayPal will be convenient for many players and guarantee top-security easy transfers.
The site operates a Rewards Program that allows players to gain loyalty points and redeem them at the Rewards Store for a variety of bonuses of their choice, including exclusive deals, first access to new games, prize tournaments and more. However, at a first glance it is not quite clear how many points, games or deposits a player must make in order to go up their level rankings and start getting big rewards.
As well as this, the site is missing a VIP club for those valuing a personalised approach, so this could be a potential downside.
Overall, BB casino is a good choice for those who appreciate player rewards and freedom to choose tailored bonuses, as well as having 24/7 support at hand. With secure payment methods, depositing and withdrawing funds is easy, although processing times could benefit from being sped up.
The site’s menu could also be organised better, with easier navigation and separate section for Games and Payment Methods.