Spin to win on land or across the Seven Seas when you play on Atlantic spins. We’re excited about this Sea Captain’s club and refreshing online casino, but is it worth the hype?
This sailor-themed blue and white website has a clean and fresh design. Navigating yourself around the site is a generally pleasant and easy experience, with shortcut hyperlinks in a bar along the left-hand side of each page. Thanks to this organised layout, everything is easy to find, access or return to, with additional information pages like the FAQ’s listed.
Although the design is good, it’s nothing particularly original or exciting. As it’s quick to navigate however, functionality gets top marks, as there are no broken links and the lobby and your account details are never more than one click away.
In the footer of every page is an ‘about us’ and ‘contact us’ link. According to their support page they believe in "C.A.R.E" - Customers Are Really Everything, therefore they have a team of professionals ready to answer any questions or inquiries, available seven days a week from 6am to 11pm GMT. You can contact the team through the email address or live chat service. There is also a phone number you can call if you prefer to speak to someone.
Their FAQ’s available in the website’s footer are very thorough, answering any general questions you might have. Additionally, you can upload documents to their system using a specific document uploader via the cloud if you have something specific to show the company.
For new users looking to sign up, there’s a 100% welcome bonus and ten free spins on the ever-popular game Starburst. The minimum deposit is ten pounds and must be wagered a minimum of 40 times (deposit and bonus) before cashing out any winnings.
There are promotions available including a monthly cashback scheme, but you have to be a VIP member or a member of the Captain Club rewards scheme. These offer some tempting player-perks, but we would like to see more bonuses offered for everyone, not just the VIP’s.
The design in the majority of cases lacks originality and quality; some of the graphics of the games are such poor quality the backgrounds and images seem out-of-focus (see the Starburst logo as an example). The network is reliable however and the CMs are engaging and relatively populated.
You can watch demos which run through the games so you have a good feel for what they’re like before investing your money in them. The games open up on a new page on a big screen, so there are no other distractions and you can focus on the important thing.
Disappointingly, we couldn’t find any information about mobile compatible devices or specific device platforms. This means there is neither an app available for smart phone download (Android or iPhone) nor a dedicated downloadable mobile page. Although there are no restrictions when it comes to game options if you are playing on a browser opened on a smaller portable device, the overall experience is basic, and less enjoyable than on a larger (usually desktop) screen.
Atlantic Spins utilises the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the internet to their secure server, which is protected by the latest firewall. Just look at the top left hand side of your desktop next to the URL and you will see a padlock icon and secure sign- that’s what you want!
All UK credit and debit card transactions are processed by AG Communications Limited.
The organisation is also committed to supporting a responsible gaming environment. They offer plenty of advice and suggest guidelines for managing you own responsible play. They are also linked up with official help organisations like the Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand and GambleAware for UK users.
This casino launched in 2017 and comes from a team well-known for similar recent launches that include Kozmo Casino and older brands like Secret Slots. Using popular providers like Big Time Gaming and NetEnt means that the games are excellent, and there are some top Live Casino options accessible too.
There are over 400 slot games on offer for users of this site, with categories covering casino games and video slots among others, so there’s a great selection of different options and themes to keep you entertained.
There are plenty of good options for payment on this site; including Visa, MasterCard, bank transfer, Trustly, Skrill, NETeller and PaySafeCard. PayPal would be another option that this site would surely benefit from and give their users more payment options.
Withdrawal times are slightly longer than we’d like, between six and ten days, but bonus codes are easy to enter so you have no trouble making the most of your player experience.
Depositing can be done at any time, and is quick, easy and straight forward to do. Therefore it’s usually a painless experience.
If you’re looking for a good rewards scheme, Atlantic Spins can give active members a tempting rewards programme. From the moment you start playing, every bet counts: You will earn reward points that can be converted into free bonus cash as you climb the VIP ladder.
Monthly cashback is a bonus awarded to top level VIP players. It works as a kind of insurance, giving you money back if it’s not been your lucky month. As a user you can climb up the VIP ladder, earning a greater player status from platinum to premium and prestige, and therefore earning more cashback each month. The cashback bonus is issued on the 3rd Monday of the following month and covers the previous month’s full calendar.
At the top end of the spectrum, Atlantic Spins offers a £100 bonus cash deal, 50 free prestige games, a private offer from your personal account manager and an exclusive level given by personal invitation. The fast cash out process moves from moderate to express, as well as 50 free games, higher deposit and cash-out limits, free play on Sunday and birthday bonuses.
Atlantic Spins’ player safety and security, as well as product originality, go above and beyond satisfying our general expectations. Although device compatibility was disappointing, it could be forgiven thanks to an outstanding VIP programme which continuously offers new rewards and tempting offers. This site stands out from others for its consumer-orientated approach.