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Bet-At-Home Casino Verdict
If you’re not a fan of NetEnt games, you’re unlikely to be impressed by the titles on offer at Bet-At-Home. If you are, on the other hand, you’ll love the broad selection of NetEnt slots, casino games, and live dealer games.
The main turn-offs with regards to Bet-At-Home are the lack of special offers and VIP/loyalty scheme, and the low number of video poker games and jackpot slots. If you’re a new player or you want to join a site that lets you enjoy both sports betting and casino games, Bet-At-Home could fit your needs, but if you’re used to playing at bigger online casinos, you’re better off going somewhere else.
Percentage score
Design & Usability
When you land on the Bet-At-Home website, you need to click the tab marked “Casino”. All four platforms that form part of the site look very much the same with regards to branding, which is good. However, the design is a tad dull.
A small display rotates between five different ads which promote the welcome offer, the most popular and latest games, and the current jackpot total. Beneath it, you’ll find the browsable games lobby which is split up into easy-to-find categories.
You can open an account by clicking on the button on the right. View the values of all the progressive jackpots, and find about more about Bet-At-Home’s mobile apps and promotions.
On the left-hand side, there are two sticky tabs, one of the latest news and one that includes all of the contact details for the support team.
Software & Gameplay
Like its sister site, Everest Casino, the Bet-At-Home games lobby displays the various options using rows of tiles. There’s also a search box and several categories that let you narrow down the choices. The games load in pop-up windows and are quick to load, but there’s nothing jazzy about the way that they’re presented.
Safety & Security
Bet-At-Home Casino is licensed and regulated by the UK Gambling Commission as is indicated on the website’s footer. There’s a good supply of information about responsible gaming, published RTP values, and details of how SSL encryption is used to secure sensitive data.
Payments & Withdrawals
Bet-At-Home Casino accepts Skrill, Skrill 1-Tap, Bank Transfer, MasterCard, Visa, Neteller, iDeal, Paysafecard, and Diners Club. Withdrawal requests are usually processed within 24 hours, and the minimum you can withdraw in a single transaction is £15.
Customer Support
The Support page clearly lists the contact information for the customer service team, who you can get in touch with via email, live chat or telephone. Live chat usually gets you an instant response while email enquiries can take up to 24 hours for a response. There’s also a FAQ section which allows you to choose a topic from the drop-down menu.
Bonuses & Promotions
At first glance, the welcome offer of a casino bonus worth up to £750 sounds inviting, particularly as you can deposit as little as £1 to qualify for it. If you buy between £1 and £374.99 of casino chips, you’ll be offered a 100% bonus of up to £150, and if you buy £375 or more of casino chips, you can claim a 50% bonus worth up to £750. However, the wagering requirements are excessively high at 60x, and must be met on selected games only within twenty-eight days.
Another negative is that the welcome package seems to be the only promotion that’s ever available at Bet-At-Home Casino.
Device Compatibility
Bet-At-Home only offers a sports betting mobile app. So, if you wish to play casino games when you’re out and about, you’ll need to sign-up or login via the Bet-At-Home Casino website on your mobile internet browser. The mobile version of the site is pretty much the same as the desktop site, but with more user-friendly buttons for smaller screens.
Variety & Originality
The casino primarily offers NetEnt games, and the live dealer platform is also powered by NetEnt.
There’s a varied and lengthy list of online slots including Archangels Salvation, Hotline, Blood Suckers, and Starburst, as well as three jackpot slots (N.B., Mega Fortune, Arabian Nights, and Divine Fortune).
The table games collection covers the basics like American French, and European Roulette, plus a few blackjack variants, and there’s also the option to play games like Baccarat, Red Dog, Pontoon, and Oasis Poker.
The live casino gives you thirteen different live dealer tables including Automatic Roulette and Blackjack Pro, but it’s not got anywhere near as many choices as online casinos that are powered by Evolution Gaming.
There’s also a disappointingly low amount of video poker variants – just four to be precise.
Loyalty & Rewards
Bet-At-Home Casino does not operate a VIP club or loyalty/comp points system which we feel should be addressed in order for members to feel rewarded.
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