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Totesport Games Verdict
Totesport Games has, like many sites, its good and bad points. The good include fast cashouts, 24/7 customer service, and the ability to play at other areas of the website such as sports betting, in play, and lotto. The bad include the limited range of games on offer (N.B., you won’t find any live dealer casino games here) and the lack of a VIP programme. Once the Totesport Casino is re-launched, we feel that the Games site will be a nice addition, but on its own, it lacks the choice and special offers that most of its competitors boast.
Percentage score
Design & Usability
The Totesport Games website is accessed from the main menu system of Totesport.com. Underneath the main menu (which also features Sports, Totepool, In Play, Lotto, and Mobile), there’s a Games submenu which lets you access the welcome offer, popular games, and promotions.
The website mainly uses Totesport’s brand colours of black, green, and white, which are brightened up by the inclusion of advertising banners showing images of some of the site’s top slots.
There’s a 24/7 live help button fixed to the centre-right of the site for easy access, and social media icons are pinned to the left-hand side.
You can browse the full lobby further down the homepage, and there are Log-In and Sign-Up buttons provided at the very top of the screen.
Software & Gameplay
Totesport Games runs on Playtech software which lets you play games for fun or with real cash. You don’t need to download any software as all of the games are in Flash. The software is reliable, user-friendly, and fast. The lobby is organised into five different tabs: Popular, Slots, Card and Table, Web and Mobile, and Games A-Z. Each game thumbnail includes an information button which explains more about the game when you hover your mouse over it, and if a mobile phone image is present, it means that the game is mobile-friendly.
Safety & Security
Totesport Games is regulated and licensed by the UK Gambling Commission and the Government of Gibraltar. It uses Trustwave SSL encryption, plus a Random Number Generator (RNG) as per fair gaming practices to ensure that the outcomes of its games are random and unbiased.
Payments & Withdrawals
Totesport Games accepts Visa, Visa Electron, MasterCard, Maestro, Paypal, Skrill, Neteller, Bank Transfer, and Paysafecard. The minimum deposit is just £5 and there’s no publicised minimum or maximum withdrawal. Withdrawals to e-wallets happen as quickly as 24-48 hours while transfers to credit and debit cards take between two and five days.
Customer Support
The customer service team operates 24/7, seven days a week. There’s a separate team for the Casino and Instant Games portals, who you can contact via email, live chat, telephone or post. There’s also a brief FAQ section that covers topics such as fairness, disconnections, wagering requirements, and forgotten usernames and passwords.
Bonuses & Promotions
Totesport Games only appears to offer one promotion at present, and that’s the welcome offer. It offers you £5 cashback if you make a loss on your first day. To qualify, you must deposit and spend at least £5 by playing a least five spins or hands on any combination of games, and your total losses must be at least £5. The cashback amount is credited as a non-withdrawable bonus which must be wagered at least once before it can be withdrawn. The bonus also expires after seven days of being credited, and the offer is only available to customers using credit or debit cards.
According to the FAQ, you can choose which promotions you wish to participate in by opting in via the promotions page, but it’s impossible to see any examples of current offers without creating an account.
Device Compatibility
If your mobile device is less than two years old and has internet access, it should support Totesport Mobile. All touchscreen devices such as iPhones, as well as Blackberry’s and Android phones are supported. Although there are Android and iOS apps for Totepool Betting, playing mobile slot games is done via Totesport.com which you can visit using your device’s web browser. The desktop lobby also indicates which games are mobile-friendly using a small mobile phone thumbnail.
Variety & Originality
As Totesport Games is the sister site of Betfred Games and runs on the same software, the selection of games is very similar at both sites. Some players may find that there simply aren’t enough choices on offer, as there are just 87 slots and 14 card and table games listed in the lobby at the time of writing. We believe that this is probably due to the fact that Totesport’s online casino is currently being redesigned, and that the Games site was only ever meant to be a complimentary add-on that gave players access to a wider choice of software providers.
There are no exclusive games to play either, but if you’re an IGT fan, you’re in luck because the majority of games are provided by IGT and the rest are supplied by Barcrest and Ash Gaming.
The card and table games include Roulette, Blackjack, Jacks or Better, 3 Wheel Roulette, 10 Play Draw Poker, and Double Double Bonus Poker while the slots range from Mega Jackpots Cleopatra, Family Guy, and Medieval Money to Tokidoki Lucky Town, Silent Movie, and Prowling Panther.
Loyalty & Rewards
We were unable to find any evidence of a VIP or loyalty programme for customers of Totesport Games which is highly disappointing.
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