TLCBet Casino is an Asian-facing sports book and online casino operator that’s owned by the same company (TGP Europe Ltd.) as several other similar sites, including BetVision Casino, JenningsBet Casino, and SetantaBet Casino. The brand is also the official partner of Southampton F.C. At TLCBet, players can take their pick of slots, table games, video poker, and jackpot slots which are supplied by brands such as Microgaming, Red Tiger, and MultiSlot. UK players are welcome to play here, and the site is fully licensed by the necessary UK authorities. But, will TLCBet Casino handle you with tender loving care?
The design of the TLCBet website is pretty basic but on the plus side, it’s functional and straightforward. There’s no brand logo as such – just the word TLCBet and its equivalent in what we think could be Mandarin above it. The Southampton FC club logo (of which the brand is a sponsor) is displayed proudly at the top of the homepage, and to its right, there’s a section to create an account, log-in, request a password reset, join the affiliate scheme, and look at the current promotions.
Underneath the welcome offer section, there’s the games lobby which is split into four categories. And, if you want to visit TLCBet’s sports betting site, all you need to do is click the “Sports” tab on the main menu. If you need assistance, you can instantly launch a live chat session using the red “Chat” tab on the right-hand side.
Somewhat annoyingly, the support information is scattered across various pages including “About Us”, “Help” and “FAQ”. The customer service team operate 24/7 and can be contacted via live chat and email, but not telephone.
Although TLCBet does one better than some of its sister sites (like BetVision and JenningsBet Casino) by offering a casino welcome bonus, that’s all that you get in the way of promotions unless you’re a sports betting fan. On the plus side, it’s a two-part bonus package that gives you 100% up to £200 on your first deposit of £10 or more and a 50% bonus worth up to £300 on your second deposit of £20 or more. However, the wagering requirements state that you must play through your deposit AND bonus no less than fifty times before you can cash-out your winnings.
TLCBet Casino runs on The Gaming Platform (Europe) software, which we assume is the same platform that’s used at its sister sports betting/casino sites. It appears to be a white-label solution, and hence it’s not overwhelmingly attractive or crammed with innovative features, but it does let you play games in demo or real-play mode and choose to play full-screen if you wish.
Although there are a few references to mobile devices dotted around the website, we were unable to find a dedicated Mobile page or section about mobile play in the FAQ/Help guide. Looking at both the Google Play and iOS app stores, there doesn’t appear to be a TLCBet mobile app. But, if you visit TLCBet Casino using a mobile web browser, you can log-in and play games as you would on your desktop.
TLCBet Casino is licensed and regulated by the UK Gambling Commission. Players’ payment details are stored in a secure manner in line with PCI Compliance, and the site holds a valid SSL certificate which expires in January 2019. A random number generator (RNG) determines the shuffling and dealing of cards as well as the outcome of every spin.
TLCBet Casino makes use of just three software providers – Microgaming, MultiSlot, and Red Tiger – which if you’re used to playing at casinos such as 32Red or Casumo doesn’t seem like a lot.
There four game types to choose between: Slots, Jackpots, Video Poker, and Table Games.
For slots, you have options like Pistoleras, Santa’s Wild Ride, Highlander, The Phantom of the Opera, Hansel & Gretel Treasure Trail, and Lucky Valentine, but there are just twenty slots in total.
For jackpot games (of which there are eleven choices), there are slots like Major Millions, Treasure Nile, Cash Splash 5 Reel, Mega Moolah, and King Cashalot.
There are just five video poker variants – Deuces Wild, Aces and Faces, Aces and Eights, Jacks or Better, and Aces and Faces Power Poker.
Finally, there are sixteen table games (although no live casino games) which range from Premier Roulette Diamond Edition, High Limit Baccarat, and Roulette Single Zero to Mahjong Exchange, Baccarat Gold, and Blackjack Single Deck.
TLCBet Casino lets you make deposits and withdrawals using Neteller, Skrill, MasterCard, Visa, Visa Electron, and Solo. Unfortunately, you cannot use bank transfer, Paysafecard, Paypal or Entropay at present.
The minimum amount that you can deposit via credit/debit card is £5 and for e-wallets, it’s £20. Plus, you can withdraw between £5 and £5,000 per day. No timescales are given for withdrawals, but the Deposit and Withdrawal page states that the team aims “to process your requests as quickly and efficiently as possible”.
TLCBet Casino does not operate a VIP scheme or loyalty points programme, which some potential customers may find disappointing.
Sadly, the lack of promotions (with the exception of the welcome package), VIP scheme, and choice of games means that TLCBet Casino is unlikely to satisfy your typical online casino player. However, we can see it providing TLCBet’s sports betting customers with an enjoyable alternative.