Betway Casino is part of the wider Betway gambling site, offering everything from bingo to sportsbook betting. This site has mobile apps, a very good support setup and some top Microgaming titles. Will Betway turn out to the be best way?
Many sites which cater to various types of betting can feel a little impersonal and hard to get around. Betway Casino is perhaps a little impersonal, as the theme is just a generic black and blue, but at least it looks smart and professional. There’s no doubt from the offset that this is a high-quality site.
Navigation is mostly good. You can stay in the casino sub-section and find all the various slots and table games. A large graphic introduces the area and a row of icons guides you to your games. The top-right area becomes your account area once you log in, with counters to inform you about promotions. What is missing however is a clear, dedicated promotions page.
The support situation is good at Betway Casino, which offers several ways to get in touch. There’s live chat, email and phone. The phone lines are 24/7 and there are separate lines for different countries, toll-free for landlines.
You can reach live chat from a button on your account bar, or look for a contact link at the bottom of the site. As you’d expect from a larger site, the staff are well trained and professional. On the downside, this site lacks an FAQ section to help you get quick answers.
Betway Casino starts off with a decent welcome bonus, though it’s annoyingly split up. They offer up to £1,000 but you’ll need to deposit £2,250 to get it! You can claim a 100% match on your first deposit, up to £250. The second deposit gets a tiny 25% up to £250, the third gets 50% up to £500. These bonuses must be wagered through 50 times before you can withdraw.
Promotions are very hard to find here; it seems the only way is to watch for a notification about a current offer on your account area. This shows a tiny box describing the promotion in just a sentence. We saw a ‘power cards’ offer for Live Casino, where finding a power card in the deck wins you a free sports bet, up to £5. That’s a fun twist for the casino games, but nothing special.
The lobby at Betway Casino is all on the main site. The system for finding games is actually very good and keeps it simple, with a row of icons for game type and the individual games shown on small tiles. You can favourite any you like. You can easily pick real or practise play.
The games load in a window, with a themed background behind them. This is a nice way of keeping you focused on the game. You have quick buttons for banking and support. Games load pretty fast here and are powered by Microgaming, one of the industry leaders.
There is no mobile page on Betway Casino, but icons on the site do inform you that you can get an iOS app and the site is ‘available’ on Android, meaning you can play through your device browser.
The mobile site is strong here and it matches the desktop site, a sleek black design with a sensible interface. You should find that most if not all games are available on mobile and they load fast. All the slots here are designed with mobile in mind, so they sit nicely on a horizontal screen and have touch based alternative controls, which are explained to you before you play.
Betway Casino is managed of course by the larger Betway Limited, which is licensed and regulated by the Great Britain Gambling Commission and the Malta Gaming authority. The site also has the services of IBAS, who are an independent adjudication group, so any disputes are handled by an impartial third party.
With a good responsible gaming policy and also eCOGRA’s seal of approval for safety, as well as encryption for your payments, everything is as safe and secure as it can get here.
The games at Betway are provided by Microgaming, so you get a huge slots catalogue courtesy of this long-standing developer. This does have an impact on variety, but at least you get all their hit titles. These include movie tie-ins like Jurassic Park and original slot classics like Thunderstruck II. You also have access to over 12 progressive jackpots and several 3-reel games.
Video poker is available in all its forms. Several table games like roulette and blackjack are available too, plus live dealer variants where you get to see real croupiers via streaming video. There’s a bit of everything on this site, but also nothing exclusive.
Clicking the banker icon gives you a pop-up cashier at Betway Casino, which actually works very well, with its own information pages and live help. You can deposit via card using Visa, MasterCard, Maestro and Visa Debit. Otherwise you can use PayPal, Neteller, Skrill, PaySafeCard, EntroPay, Eco and instant banking. That covers everything! A really great selection.
This site does not list its withdrawal times, but its online reputation is for taking a little over the average, especially for first withdrawals.
Betway Casino shares a VIP system with the larger Betway site, through Betway Plus. This means that some aspects of the rewards are aimed at sportsbook and other services. There are six tiers here which you progress through by earning Tier Tokens, which you get for playing. This system resets each month so you may need to spend quite a lot regularly to stay at your preferred level. However, the site does tell you how many you need, so at least it’s transparent.
Higher tiers unlock VIP support, invites to sports events, exclusive gifts and VIP trips, among other bonuses. The system has a pretty good balance of the higher roller feel and a clear, straightforward tier programme. Everyday players can still earn Plus Points for wagering and convert them to cash later.
Betway Casino is a very strong site, but it does at times feel like an afterthought to the sports betting section of the parent site. This comes out in areas like the VIP system and the amount of slots-specific promotions. Still, if it’s just games you want, then you have a huge Microgaming selection and a high quality mobile offering.