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SportingBet Casino Verdict
It’s a real shame that there are just a few rough edges that need polishing in order for SportingBet Casino to really shine. If the wagering requirements were lowered and the VIP programme improved, we could easily see it being one of the UK’s top destinations for online casino fans.
Percentage score
Design & Usability
SportingBet Casino looks attractive but could make better use of graphics to make the site a little less “blue”. The five sites that form SportingBet’s online portfolio are listed across the top menu, allowing you to move between In-Play, Sports, Games, Casino, and Live Casino as you see fit.
The Offers page automatically defaults to the Sports promotions which is a tad frustrating, so don’t forget to click the tab marked “Casino” if you want to look at the current deals.
There’s a small banner at the top of the homepage which moves through the welcome offers and newest site announcements, and underneath it, you can browse the lobby by a variety of different games categories. You can also sort the games by A-Z or search for particular titles, plus there’s a recent winners list which (we believe) is updated in real-time to show you which games have been paying out the most money.
The two areas you might have trouble finding are the Contact page (N.B., look for the Help and Support link in the website’s footer) and the Terms and Conditions which we were unable to find.
Software & Gameplay
SportingBet Casino runs on NetEnt software, which comes highly recommended and is used at many top European casinos including Casino Cruise and Spinit. The lobby is arranged into several categories which makes tracking down your favourite games a doddle, and we like that you can ‘favourite’ games so that you can find them again quickly in future.
Safety & Security
SportingBet Casino is regulated and licensed by the UK Gambling Commission. It uses RapidSSL secure socket layer encryption, plus a Random Number Generator (RNG) to ensure the game outcomes are fair and random.
Payments & Withdrawals
SportingBet Casino accepts Visa, Maestro, MasterCard, Skrill, Paypal, Laser, uKash, Paysafecard, Bank Wire, Neteller, and Delta, and you can pay in either GBP or EUR.
The minimum deposit amount is £5 to £10 depending on your chosen payment method, and you can withdraw between £10 and £100,000 per day. Withdrawal times average between 24 hours and five days.
Customer Support
The online help centre contains plenty of useful information about signing up, banking, mobile betting, responsible gaming, promotions, and more. But, if you need to get in contact with the customer service team, you can do so via email, telephone or live chat. Sadly, the team are not contactable 24/7, only between 10 AM and 8.30 PM GMT.
Bonuses & Promotions
SportingBet Casino offers you ten free spins upon registering an account with no deposit required. However, the fifty times wagering requirements may be too high to convince some players to claim. You also only have seventy-two hours to meet the wagering requirements before your bonus is removed. If you make an initial deposit of £10 and then spend £10 cash at SportingBet Casino or SportingBet Games, you’ll be eligible for a 100% welcome bonus of up to £100. Again, there are fifty times wagering requirements, and these must be met within forty-eight hours.
Each month, the operator updates the monthly promotions calendar which gives you the option to claim a different offer every day. Previous examples include a 50% cashback deal on the Bar Bar Black Sheep slot, 25% match bonuses, five free spins on Warlord – Crystals of Power for mobile players, and 50% cashback on losses incurred in the live casino.
Device Compatibility
There’s a dedicated Mobile page, which you can find a link to in the website’s footer, and it showcases the mobile casino app for iOS devices using iOS 4.3 and above. You can download it for free from the AppStore, and it remembers your last played games and allows you to play both instant-play games and live casino games. If you have a different type of mobile device, you can play by navigating to mobile.sportingbet.com.
Variety & Originality
SportingBet Casino offers an excellent selection of jackpot slots, video slots, table games, live dealer games, and video poker games by NetEnt, Evolution Gaming, NextGen Gaming, Microgaming, and Rabcat. The options range from Mega Moolah, Hall of Gods, Gnome Wood, Justice League, and Six Acrobats to Pai Gow Poker, Texas Hold’em, Deuces Wild, Joker Poker, Dream Catcher, Live Baccarat, and Live Three Card Poker.
The only thing that’s missing is an exclusive game or two.
Loyalty & Rewards
The soon-to-be-launched SportingBet Elite Clubs will be operated as invitation-only. There are Elite Gold and Elite Platinum which reward sports and casino players who frequently deposit and/or play with higher stakes. The Gold Club offers weekly deposit bonuses, exclusive promotions, same-day bank transfers, and monthly prize draws while the Platinum Club offers everything that Gold members get as well as VIP hospitality and dedicated account management. At the moment, SportingBet Casino does not appear to offer regular members a traditional loyalty scheme such as a comp points system.
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