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bwin Casino Verdict
Bwin Casino is an unusual site and it can be tricky to navigate. The standard promotional offers are not in place here, but the site does have some strong plus points. These include good apps, a mixture of betting types, a fair slot selection, some unique games and a great choice of payment methods. The support is pretty good here and most players will have a good time, but a lack of polish in a few departments just stops the site from being as good as it could be.
Percentage score
Design & Usability
bwin Casino has the muted or serious style of many sports betting sites, but manages to squeeze in a bit more artwork and colour than others. This comes in the form of sports photos and images from the slots. The site background is a dark blue and the menus are mostly black and white. Okay, but not unique or inspired.
Getting around is still very easy, fortunately. After a short registration process and a stop at the responsible gaming department, you’re set free to explore the site. The account area sits in the top right, above the navigation bar, which has sections for different game types. Under that you have sub-categories and the games. Static pages like ‘promotions’ have side bars instead. Though the system is good, some things are a little buried in hidden menus.
Software & Gameplay
bwin Casino displays games in large tiles, with categories to narrow them down at the top. There’s also a serach box, but otherwise, there’s nothing special about this lobby.
The games load in a snap here, but unfortunately, they just appear in a pop-up window without a full overlay. On the plus side, there is a small strip at the bottom of the slots with a deposit button, game rules and responsible gaming link.
Safety & Security
This site is licensed and regulated by the UK Gambling Commission and the Government of Gibraltar. You will also see the iTech seal which means that the games are tested for fairness, plus the eCOGRA seal which means the site is tested by a third-party group.
There is a good responsible gaming policy at bwin Casino, with limits and reminders. The site also ahs SSL encryption to protect your transactions.
Payments & Withdrawals
You can pay using Visa, MasterCard, Skrill, PayPal, Neteller, PaySafeCard, EntroPay, Citadel, PromoCode, Trustly and more on bwin Casino. This is an excellent selection, with all the big names that people use.
The process is pretty easy to follow, with the cashier built into the account section. Most methods have no fees and withdrawals take the standard 3-5 working days after processing.
Customer Support
There are both help and contact links on the top left of the site, giving you quick access to assistance. The help link opens an entire help area, with searchable FAQs and a knowledge base about the site and the games. It’s easy to use and very detailed, so this will help with most issues.
The contact link also gives you a few FAQs, then an email box, telephone number and live chat link. The phones are open 10am to 10pm, which could be better, but there are other methods for those times. The team seems to be very knowledgeable and they have a good reputation online, but they do go through the identification rigmarole just for basic questions.
Bonuses & Promotions
The casino section of this site had no promotions at all when we visited, but after some searching around, we did find a ‘daily treasure hunt’ on another page. This is a kind of wagering reward system with free spins and deposit bonuses. There was not even a welcome bonus listed, but some research suggests that these are limited to people who arrive through marketing links. A past bonus was a 100% match up to £20.
Hopefully, this isn’t always the case. bwin Casino does have several sports promotions on offer, including £800 in freebets to be won each week, but that won’t satisfy all players.
Device Compatibility
In the bwin Casino area, you will find information about the mobile options on the sub-category bar. This site allows browser play as normal, but also has apps for iOS and Android devices, which is great to see. You can even use a QR code on this page to speed up the process.
The mobile site is not the best out there, being a little cluttered, but it does have a responsive style and seems to give complete games access. Again, the app and mobile site lean heavily towards sports betting, but on the technical front they work very well.
Variety & Originality
There are over 250 slot games at bwin Casino, so you can look forward to a fair variety. These include titles from NetEnt (Gonzo’s Quest), Microgaming (Tomb Raider), Barcrest (Rainbow Riches), Yggdrasil (Vikings Go Berzerk), Nyx (Foxin’ Wins) and more. The site even has some exclusives, such as Melon Madness and Going Nuts- very high energy, fun games. These give players some more solid reasons to choose this site.
The table game selection is fair here, with roulette, blackjack, hold ‘em and more. There are a few varieties of each, with Blackjack Pro standing out. The site boosts the selection with live dealer games by Evolution Gaming.
Loyalty & Rewards
There is no formal VIP area at bwin Casino, though you can build up loyalty points as you play. There are market points, which you can exchange for credit, and status points which boost your loyalty level. £10 on slots will get you 1 of each point type.
There are three status levels- Green, White and Yellow. These come with better point conversions and other privileges, according to the site, but no specifics are given.
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