updated

Queenplay Casino review

76%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
76%
Queenplay offers you a royal welcome with its three-part welcome package plus hundreds of top slots and casino games from multiple vendors.
bonuses & offers
first deposit
100%
reload bonus
N/A
bonus spins
20
min deposit
£20
casino wagering
35x

Over 18s and new players only. Full T&Cs apply.

score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
Loyalty & Rewards
pros
  • Live dealer games
  • 3-part welcome offer
  • Fast withdrawal processing
cons
  • No telephone support
  • Similar to other Aspire Global casinos
about Queenplay Casino
platform
  • Aspire Global
owner
  • Infinite Visions
licence
  • UK
launched
  • Feb 2, 2020
payment methods
  • Paysafecard
  • Neteller
  • Debit Card
  • Skrill
  • Pay by Mobile
contact information
  • Live chat
  • Online contact form
social media
  • N/A

Queenplay Casino verdict

Queenplay is one of several new casinos that have cropped up on the Aspire Global network in the past 12 months.

It’s the sister site of Playluck and Mr Play, and it’s home to a fantastic live casino, as well as more than 400 slots and casino games from NetEnt and Microgaming.

Members can enjoy a range of VIP rewards while new players get the option to claim a three-part welcome package that includes both free spins and bonus funds.

There are multiple payment methods to choose from such as Paypal, Skrill, and Visa, and no fees are charged for making deposits and withdrawals.

The support team is available during peak times and mobile play is supported on most common mobile browsers.

The question is, does Queenplay really treat its members like royalty? Read on to find out!

design & Usability

The people who created Queenplay opted for a pink-for-a-princess theme. However, there are some blues in the colour scheme too, so it doesn’t make it feel overly feminine.

A young woman wearing an electric purple wig and a gold crown appears in the welcome bonus banner. She conveys a strong sense of fun as she winks at you while poking her tongue out. It’s more the kind of image you’d expect from an online bingo site which is no bad thing as Queenplay obviously wants to be an online casino that doesn’t take life too seriously!

The website has a main menu for the different game types followed by a smaller menu that includes key pages like the games lobby and help area.

You can also access the games lobby from the homepage, so even if you don’t yet have an account, you can still explore the hundreds of titles that are available.

customer Support

Queenplay is available to assist you using live chat between 6 AM and 11 PM, 7 days a week.

If you prefer, you can use the on-site enquiry form which is handy if you want to attach any documents (such as ID) or screenshots.

bonuses & Promotions

As the site’s Promotions page states, “welcome to the realm!”, along with an assurance that you’re in line for “a welcome gift that’s fit for a queen”.

Claiming your welcome package is an easy process, although there are three different stages to complete if you wish to take full advantage of it.

After you’ve created your account, you’ll need to make three separate deposits which will entitle you to the following rewards:

1st deposit of £10: 100% up to £50 and 20 free spins on Starburst, followed by 20 free spins on Finn and the Swirly Spin, 20 free spins on Book of Dead, 20 free spins on VIP Black, and 20 free spins on Aloha Cluster Pays.

2nd deposit of £20: 50% up to £75

3rd deposit of £20: 50% up to £50

The 35x wagering requirements are fairly middle of the road, so provided you’re prepared to fulfil them, there’s nothing stopping you from claiming all four offers.

As for the casino’s other ongoing promotions, there are none listed on the Promotions page at the time of writing our review. This is rather disappointing as other Aspire Global brands typically offer slots tournaments, networked prize draws, and bonus offers.

software & Gameplay

Aspire Global’s casino software is renowned for having a considerably large games library, and it also enables you to test the games using ‘fun’ mode before you try playing them with real funds.

The platform features fourteen world-famous software developers, including NetEnt, Play’n Go, and Microgaming.

device Compatibility

The mobile version of the casino offers an excellent choice of instant-play games via mobile browsers. This saves you from having to use up valuable storage space on your device, and if you want to save the hassle of opening a new browser window to play on each visit, you can save the site as an icon on your home screen.

safety & Security

Queenplay delivers a safe and fun online playing experience, and it receives operating licenses from both the UKGC and the MGA.

It also uses 128-bit SSL encryption software to deliver high levels of security.

variety & Originality

With the exception of jackpot slots, Queenplay is very well-equipped with slot games. The instantly recognisable titles include Narcos, Jimi Hendrix, Game of Thrones, and Starburst, but there are also many newly added games to explore.

The casino games range from baccarat and roulette to blackjack and video poker. Plus, if you open up the Live Casino tab, you’ll find an unbelievably large array of live dealer games such as Side Bet City, Mega Ball, Auto Roulette, and Crazy Time.

payments & Withdrawals

You can easily add and withdraw funds thanks to the concise but convenient selection of payment methods, which include Visa, Paysafecard, Bank Transfer, Skrill, Neteller, Trustly, ecoPayz, and Paypal.

The minimum deposit amount is £10 which is the same as the minimum withdrawal amount, and it’s good to see that the operator doesn’t charge players any fees for using the banking system.

It takes roughly 48 hours for withdrawal requests to be approved, after which, it takes up to 24 hours to receive funds to an e-wallet and up to 5 working days to see your funds reach your debit card.

Loyalty & Rewards

There’s nowhere on the site that indicates Queenplay has any sort of VIP/loyalty scheme. So, if you were hoping for the royal treatment or at the very least some comp points, you’ll have to look elsewhere.

conclusion

If you’re searching for an online casino that gives you plenty of choice and variety, but you’re not too bothered about loyalty points or additional promotions, you should find the playing experience at Queenplay very reasonable, even if it’s not quite fit for a king or queen!

The mobile casino is particularly impressive, and there are often scores of new titles to discover whether you prefer to play at home or on the move.

Check it out now and don’t forget to take a closer look at the three-part welcome package!

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about Queenplay Casino
platform
  • Aspire Global
owner
  • Infinite Visions
licence
  • UK
launched
  • Feb 2, 2020
payment methods
  • Paysafecard
  • Neteller
  • Debit Card
  • Skrill
  • Pay by Mobile
contact information
  • Live chat
  • Online contact form
social media
  • N/A