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Playluck Casino Verdict
You could well be thanking your lucky stars if you decide to join Playluck as although wins aren’t guaranteed, 24/7 entertainment is, as well as fast and efficient withdrawal processing and excellent customer service.
Percentage score
Design & Usability
Playluck has an interesting look that draws your eyes to almost every area of the homepage.
Firstly, there’s the unique and quirky brand logo which (we think) is meant to look like a video/music player ‘play’ button and a four-leaf clover is superimposed on it. Put them both together, and you get Playluck. Clever!
The vibrant indigo menu across the top and giant four-leaf clover at the bottom-left are the next things you notice, after which, you can’t help but zone in on the video of world-famous slots like Starburst, Cleopatra, and Gonzo’s Quest that plays in the centre of the screen. The camera pans in and out to make the footage even more exciting to watch, and it also helps to draw your attention to the welcome offer and ‘Create Account’ button that are presented on a central overlay.
Software & Gameplay
Thousands of players choose to use Aspire Global casinos as the software is well-designed and effortless to use.
The platform’s games catalogue is exceptionally strong, and the game window is cleverly designed so that you needn’t quit mid-play when you wish to top-up your account or initiate a live chat session.
Safety & Security
Playluck is regulated and licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.
The casino also utilises top security protocols such as SSL and HTTPS.
Payments & Withdrawals
Playluck makes it easy to add and withdraw funds by offering players a convenient and fast banking system that accepts a wide range of payment methods.
You can use Visa, online bank transfer, Trustly, Skrill, Skrill 1-Tap, Neteller, Paypal, Rapid Transfer, ecoPayz or Paysafecard. Plus, there are many more choices for players from outside the UK.
Withdrawal requests are turned around within 24 business hours, so you shouldn’t have to wait long to get hold of your winnings.
Customer Support
Playluck wants you to know that the customer support team really CARE about each player, and CARE stands for “Customers Are Really Everything”.
Okay, so it might be a bit of a trite tagline, but the casino actually seems to put its money where its mouth is by offering fast and efficient help via live chat and email.
There’s no telephone support, but you can get talking to an agent within minutes via the live chat service between 8 AM and midnight daily.
Bonuses & Promotions
So, what about the four-part welcome package that we mentioned earlier?
Well, it’s a pretty good deal to be fair, although the minimum deposit amount to qualify is £20 for each part of the offer. Players can enjoy up to £100 plus 150 extra spins!
1st deposit: 50% up to £50 + 50 extra spins in Starburst
2nd deposit: 30 extra spins in Book of Dead
3rd deposit: 30 extra spins in Fire Joker
4th deposit: 50% up to £50 + 40 extra spins in Gonzo’s Quest
Make sure that you’re comfortable with the wagering requirements and terms and conditions, as you’ll need to play through your bonuses 35 times before you can cash out your winnings.
Most of Playluck’s promotions are shared across the Aspire Global casino network, but this by no means indicates that they’re any less exciting. In fact, there are many opportunities to grab bonuses on the latest games, take part in slot tournaments, and enter prize draws for the chance to win tech gadgets and cash!
Terms & Conditions: Offer valid upon 4 deposits. New players only. 18+. Min deposit £20. Welcome package split over 4 deposits, 35x wagering applies.
Device Compatibility
Playluck makes it possible to play the majority of its slots and casino games on mobile devices by using HTML5 to deliver its instant-play casino through mobile web browsers.
Variety & Originality
Playluck’s menu system gives you two option – Casino and Live Casino
The “Casino” is where you’ll find everything from popular video slots like Riches of Midgard, Lights, Twin Spin, and 7’s Deluxe to video poker (e.g. Jacks or Better), blackjack, roulette, and baccarat.
There’s also a sturdy selection of casual games and instant wins like Hit the Bank, Egyptian Oasis, and Wild Win Doubler.
Open the “Live Casino” and you’ll find even more choices on offer. For instance, roulette fans can try out 3D, European, American, and Turbo Roulette while blackjack players can sample Multi-Hand and Power Blackjack.
There are even thrilling live game shows from Evolution Gaming such as Mega Ball and Dream Catcher.
Loyalty & Rewards
As far as we can see, Playluck doesn’t operate a loyalty scheme or VIP programme, and we feel that it would be of great benefit to players if it were to offer one or both of these.