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Power Slots Verdict
Power Slots is one of the most appealing ProgressPlay casinos with a strong selection of games and a fun, female-friendly appearance. With a few simple tweaks such as 24/7 customer support and the addition of some exclusive promotions and games, it would be an even better place to play a wide range of online games at home or on the move.
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Design & Usability
The Power Slots website is anything but bland, and while it uses the standard ProgressPlay layout in the main, it has a unique feel to it thanks to the eye-popping pink colour scheme, high-quality graphics, and nicely presented homepage that doesn’t try to bunch too much information into the available space.
There’s a quick link to the Live Chat service, a search bar at the top of the screen that lets you find specific games, and a section which shows you all of the bonuses and promotions that you can currently participate in.
The “Join Now” link is embedded in the welcome banner, but as it gets a little lost among all other bright pink graphics, we’d like to see a second link added to the top of the site, next to the ‘Login’ button.
Software & Gameplay
ProgressPlay’s software makes it easy for both mobile and desktop members to find their way around quickly and easily, and the use of category tabs in the games lobby makes hunting down your favourite types of games a cinch. When you pick a game to play, it loads quickly in a separate window where you have the option to play full-screen and also have quick links to the live chat facility, cashier, and recommended games.
The only thing Power Slots is lacking is some of its own games, although as a ProgressPlay online casino, players can enjoy a range of Merkur slots that are seldom found at other casinos.
Safety & Security
Power Slots uses Thawte SSL to ensure its members’ data is kept secure, and it’s licensed and regulated by the UK Gambling Commission and Malta Gaming Authority. Although there’s no Fair Play Policy, there’s a Game Info page where you can view all of the game payout rates.
Payments & Withdrawals
The cashier is easy to use, and lets you make deposits of £10 and upward and withdrawals of £20 or more. The payment methods include Visa, MasterCard, iDEAL, Solo, Switch, JCB, Diners Club, Discover, Pay by Mobile, Skrill, Neteller, Paysafecard, and Trustly, which is a decent mix but we’d like to see Paypal added.
Withdrawals to e-wallets are processed promptly within one working day, but other methods such as credit/debit card can take up to six business days.
Customer Support
The live chat service is only available between 6 AM and 11 PM, and as there’s no telephone support, your second best option is the online contact form. In the absence of full 24/7 support, we feel that the casino and its members would benefit from a dedicated telephone customer service team. It’s also worth noting that the Frequently Asked Questions page contains a fair bit of useful information that cover topics such as forgotten passwords, making deposits and withdrawals, accepted currencies, and software requirements.
Bonuses & Promotions
Power Slots has several weekly offers that are commonly found at other ProgressPlay sites. For example, on Mondays, there’s a Monday Madness promotion that lets you claim a 100% bonus up to a maximum of £50; on Wednesdays, you can enjoy free spins on the Game of the Day, and each week, players are awarded surprise random bonuses by the management team.
The welcome package gives you the chance to earn three big bonuses when you start playing with real cash. If you deposit at least £10 three times in-a-row, you receive a 100% bonus up to £200, a 50% bonus up to £300, and a 100% bonus up to £300 respectively. The wagering requirements, however, are overly high at 50x which you’ll need to be aware of if you’re keen to withdraw any of your bonus winnings.
Device Compatibility
Power Slots doesn’t have a mobile app as the website uses HTML5 and is, therefore, suited to both mobile devices and desktops. There’s a Mobile page which shows you all of the games that are optimised for mobile phones and tablets, but no other instructions. If you’re eager to play on the go, simply visit the main Power Slots website where you’ll find a great range of games and a mobile-friendly menu system that lets you move between the lobby, help pages, promotions, and cashier.
Variety & Originality
The lobby contains games from an exciting mix of software providers, including Big Time Gaming, NetEnt, Microgaming, Leander, Elk Studios, Thunderkick, Rabcat, and NYX. There are more than 500 slot titles to choose from in total, including a gigantic selection of slots like Tomb Raider Secret of the Sword, Mermaids Millions, and Judge Dredd. There’s a nice collection of scratch cards including Pharaoh’s Gems and Plunder the Sea, plus casual games like Keno, Premier Trotting, and Germinator. The casino area of the lobby features both live and non-live table games such as Live Multi-Player Roulette, Live Baccarat, Louisiana Double Poker, American Roulette, and Premier Hi-Lo Blackjack.
Loyalty & Rewards
The VIP club is a five-level system that you can progress through by earning VIP points when you play real-money games. As well as letting you convert your points into bonus credit, the scheme gives members of each tier certain perks such as personalised gifts, anniversary bonuses, dedicated account managers, and birthday presents.
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