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PlayCosmo Casino Verdict
While PlayCasino has the potential to be an excellent online casino, it really needs to offer more banking methods, and it would also be good to see an ETA for when it expects its loyalty scheme to launch. On the flipside, the games catalogue is very impressive, and the welcome bonus is by no means stingy. So, if you’re looking for a safe and fair casino with plenty of different games to explore, sign-up today.
Percentage score
Design & Usability
The cosmos is the inspiration behind PlayCosmo, and as such, the website boasts some magnificent images of galaxies, space stations, satellites, and planets, with casino chips and slot games laid over the top of them.
The “C” of Cosmo is circled by a Saturn-like ring, and the dark purple background makes both the white brand logo and menu systems stand out very nicely.
Links to the Games, Live Casino, Promotions, and Rewards pages are displayed on the menu at the top of the homepage, and “Login” and “Join” buttons are positioned at the top-right.
A full-width banner rotates through the welcome offer and monthly promotions, and beneath it, you’ll find the games lobby which can be searched as well as filtered by seven different categories.
A sticky live chat launch button at the bottom-right ensures that help is always one click away.
Software & Gameplay
PlayCosmo uses EveryMatrix software like Spinson Casino, Fantasino, and PWR.Bet. It’s a highly flexible platform that’s comprised of a wealth of different game types and software providers. Demo versions of the games are available provided you’re logged in, and you can favourite games for future visits as well as search for titles in the casino lobby.
Safety & Security
PlayCosmo is licensed and regulated by the UK Gambling Commission. The website uses SSL encryption technology to ensure that any sensitive information is kept secure.
All of the games have been independently tested by either eCOGRA or Technical Systems Testing (TST) to ensure that their outcomes are completely random and unbiased.
Payments & Withdrawals
Currently, you can only use Visa, MasterCard, and Maestro to fund your account, and we sincerely hope that more payment methods such as e-wallets, Pay by Mobile, and Paysafecard are introduced in the near future.
According to the terms and conditions, deposit fees vary depending on your chosen payment method, and the same goes for withdrawals.
On the bright side, withdrawal requests are usually processed within 24 hours, although due to the UK banking system, it can take a further three to five business days to receive your funds.
Customer Support
The quickest way to get assistance is via live chat, which is available between 9 AM and 9 PM from Monday to Sunday. Outside of these hours, you can submit an email, which you should receive a response to within 24 hours.
A list of FAQs can also be viewed by clicking the Support link in the website’s footer.
Bonuses & Promotions
The welcome bonus at PlayCosmo offers you a 100% bonus of up to £100 on your first deposit of at least £10. To claim it, you must enter the promo code shown on the Promotions page, and you can cash-out any winnings once you’ve met the 40x wagering requirements. If your second deposit is worth at least £20, you’ll also get forty free spins on Jumanji which have no wagering requirements attached to them.
Previously, we’ve seen midweek cashback deals and reload bonuses on offer. But, on our last visit, the Promotions page only contained a monthly giveaway which featured weekly 100% bonus codes, and let depositing players claim up to £400 over the course of the month.
Device Compatibility
Despite the lack of information about mobile casino games, we’ve determined that PlayCosmo is indeed mobile-friendly. As there are no iOS or Android apps on offer, the way to access the casino’s games on smartphones and tablets is via your device’s internet browser. The website automatically adapts to fit your screen, and allows for easy navigation thanks to menus and icons that can be swiped and tapped.
Variety & Originality
Microgaming, NetEnt, IGT, Evolution Gaming, NYX, and NextGen Gaming are the best-known software suppliers whose games you can enjoy at the casino.
New games frequently appear in the lobby, and on our last visit, the latest additions included Time Warp Guardian, Marioni Show, Fruitful Siesta, Art of the Heist, and Claws vs Paws.
The video slots range from EmotiCoins, Planet of the Apes, Oink Country Love, and The Cheshire Cat to 108 Heroes Multiplier Fortunes, Gnome Wood, The Legend of Shangri-La Cluster Pays, and Wizard of Oz Road to Emerald City.
You can also play classic slots like Cash Crazy, Gold Coast, Flying Ace, Fortune Cookie, and Double Magic.
Plus, there are jackpot slots that offer some of the biggest prizes around. They include Hall of Gods, Divine Fortune, Gong Xi Fa Cai, Mega Moolah Isis, Treasure Nile, Major Millions, and Arabian Nights.
There’s an extensive array of table games that includes Hi-Lo 13 European Blackjack, American Roulette, Baccarat, French Roulette, Vegas Strip Blackjack, Triple Bonus Spin Roulette, Poker Pursuit, Punto Banco, Texas Hold’em, and Oasis Poker. Plus, there’s a live casino section with a selection of NetEnt and Evolution Gaming tables, including Speed Baccarat, High Roller Blackjack, Goal Smash Roulette, Auto Roulette, Blackjack, Dream Catcher, and Ultimate Texas Hold’em.
Loyalty & Rewards
The VIP programme at PlayCosmo is still in its infancy. At the time of writing, all that we know is that PlayCosmo plans to introduce a “Real World Rewards” system, which will include a free Tastecard for loyal, funded players.
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