Glimmer Casino Verdict
For a white label site, Glimmer Casino does a good job of catering to fans of online slots and live dealer games with its stable and user-friendly software platform that also makes playing on your mobile device a doddle. However, Glimmer’s not without a few faults. Its higher-than-average wagering requirements may prove offputting for some people, and the fact that most of its games and promotions can also be found at other ProgressPlay brands like Dazzle Casino means it lacks the uniqueness of other UK operators such as William Hill Casino.
Design & Usability
Considering Glimmer Casino uses out-of-the-box software, it’s not surprising that the graphics are a little basic. However, we do have to say that the website’s layout is great.
Glimmer’s name and logo (a glittering disco ball) are modestly displayed at the top-left while the brief menu system sits to its right. The combined Sign Up/Log In button is clearly displayed via a bright red button, and a sticky blue Live Chat tab is attached to the middle right.
The welcome bonus package is clearly displayed along with the terms and conditions, and underneath it, you can browse the lobby by game type or search for specific titles. Once you’re logged in, everything you need (e.g. your account overview and the cashier) are just a click away.
Underneath the lobby, there’s a comprehensive introduction to Glimmer which explains how you can play on the move using your mobile web browser, how to claim your welcome bonus, what banking methods are available, and how often new games are added.
Software & Gameplay
ProgressPlay might be a white label solution, but it’s a very good one. The software platform is very robust and player-friendly, and we’ve hardly ever found ourselves locked out due to downtime. Yes, there’s a lack of exclusive games, but the range is still good enough to please the majority of online casino fans.
Safety & Security
Glimmer Casino is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. Thawte supplies the SSL certificate to keep your data secure, and you can view more information regarding game payouts, licensing, responsible gaming, self-limitation, and privacy by clicking the links at the bottom of any page.
Payments & Withdrawals
You can use any of the following payment methods: Visa, MasterCard, Maestro, Sofort, Giropay, Pay by Phone, Neteller, Skrill, iDEAL, Trustly, Bank Transfer, or Paysafecard.
There’s a three-day waiting period before payments are processed, which is somewhat frustrating, but once processing begins, you should get your funds within one business day if you’re withdrawing to an e-wallet, and between four to six days if you’re withdrawing to your credit card, debit card, or doing a bank transfer.
You can withdraw up to £3,000 per week and £6,000 per month, and deposit between £10 and £5,000 per transaction.
The only thing missing from the customer support page is a contact telephone number. Other than that, Glimmer gets a thumbs-up, as help is available 24/7 via live chat, email, or online enquiry form.
Bonuses & Promotions
While the lack of sign-up bonus is a trifle disappointing, the Glimmer Casino welcome bonus is pretty generous. It gives you 100% extra (up to a maximum of £200) when you make your first deposit of £10 or more, and although the wagering requirements are somewhat higher than average (50x), you get a full ninety days in which to fulfil them unlike many online casinos which only give you a few days.
Glimmer’s other promotions are provided by its software supplier (ProgressPlay) which means they’re not unique. However, some ProgressPlay sites don’t offer the full list of promotions whereas Glimmer does, and there’s a diverse enough selection to appeal to a wide audience. For example, every Monday, you’ll be sent a reload bonus offer, and on Tuesdays, you could be lucky enough to find a Weekly Surprise bonus in your account. If you’ve made a deposit in the past seven days, you’ll get free spins to use on a hand-picked slot each Wednesday, and during Happy Hours (Sundays between 12 PM and 12 AM) you can claim a 20% reload bonus of up to £100. In addition, there are Live Dealer Weekends which let you claim 30% cashback, and game-specific money-back offers such as 25% Live Roulette Cashback. To top it all off, there are also special monthly promos which can consist of free spins, redeposit bonuses, and prize draws.
Glimmer is one of many online gambling brands which have moved away from providing dedicated mobile apps in favour of using HTML5 web technology. So, to play on-the-go-, you simply access the site by searching for or entering Glimmer Casino’s URL into your mobile browser. It’s fully compatible with Android and Apple devices, and also appears to work well with Blackberries and Windows smartphones and tablets. The range of mobile games is almost as good as the desktop site, and there’s the added advantage of being able to play mobile-optimised slots such as the NetEnt Touch series.
Variety & Originality
If you enjoy online slots, there are masses to choose from at Glimmer Casino, and they’re provided by eleven different software designers including NetEnt, Scientific Games, Microgaming, Elk Studios, Leander, NextGen, Quickspin, Big Time Gaming, 2 By 2 Gaming, Genesis, and Thunderkick. But, the small number of jackpot games is a little disappointing.
There are a lot less casino games than slots, but they manage to encompass the most popular titles. There’re video poker games such as Louisiana Double Poker, Double Bonus Poker, and Deuces Wild, a modest range of table games like Premier Roulette, Vegas Strip Gold Series, and French Roulette, and you can also play three types of live dealer games – blackjack, baccarat, and roulette.
As Glimmer runs on ProgressPlay software, its games catalogue is mirrored at its sister sites. Therefore, the casino lacks the originality of brands like William Hill Vegas.
Loyalty & Rewards
The VIP Room page contains all of the details of the VIP rewards programme. The more you play, the more rewards you’ll unlock as you begin to move up the five different levels. The good news is, you don’t need to have earned any comp points to become a Bronze Level member, although the perks only start to get exciting once you reach Platinum Level (Level 4). Depending on how far up the loyalty ladder you get, you may be able to benefit from anniversary bonuses, personalised gifts, a dedicated account manager, birthday presents, discounts on bets, and VIP customer support.