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Mr Superplay Casino Verdict
Mr SuperPlay is an interesting site. It’s a bit of a shame that the cool site you arrive on is not the one you play on, but still it has a good vibe and a great set of games. Having various top providers on site is a big plus point, along with casual games just for fun. The promotions are pretty strong here, with something on each day. Players will come back for more.
Percentage score
Design & Usability
There’s no telling just who Mr SuperPlay is, but the site logo is a hip-looking silhouette of a hat, glasses and neat beard, so he must be a cool fellow. The whole site has a modern design, with pastel greens and greys giving it an unusual appearance. However, as with many ProgressPlay casino sites, after logging in you’ll be taken to a software lobby and won’t see the nice artwork again for a while.
The site lobby is more compact and doesn’t have the same level of style. However, it does have a lot of useful links and features. The downside is that many links open up separate web pages, making the software lobby a little redundant. The appeal of this site will certainly come down to taste.
Software & Gameplay
The game display is pretty simple, using the software lobby. You have a row of colour coded tabs and buttons to browse each tab, the same as most ProgressPlay sites. A search box makes this far more accessible.
The slots have a pretty large display, with an overlay. This includes a live chat link, lobby link and cashier access. The setup is pretty smooth and the games load quickly, so few players will have complaints here.
Safety & Security
Mr SuperPlay is protected by SSL encryption, making it very hard for anyone to intercept your transactions. Security is provided by the well-known and trusted Thawte brand, which can be verified on site.
The site is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. There’s also a responsible gaming section, with vital information for combating problem gambling.
Payments & Withdrawals
The cashier appears on a panel over the software lobby, with a very clear system, using tabs on the top and sides to make selecting new methods very simple. Withdrawals are also very easy and will take around 3-5 working days to arrive, with no fees charged, but the minimum is £20.
Mr SuperPlay accepts payments by credit and debit card, Skrill, PaySafeCard, Trustly, Neteller and Charge to Mobile.
Customer Support
You can find a contact page from the software lobby, which opens a page back on the main site. The contact options are open 24/7 and include live chat and email. A phone number is not given, but it shouldn’t be needed with 24/7 chat.
The support team are very knowledgeable and quick to solve issues, plus you have access to an FAQ list with a lot of important information.
Bonuses & Promotions
Mr SuperPlay offers a huge welcome pack, which outshines some of its ProgressPlay sister sites. New members can get a 100% match on their first deposit up to £200, which itself is nice and simple. Then, your next two deposits can be matched by 25% up to £300 and 50% up to £500 respectively, giving a total bonus of £1000, though naturally it will cost you a lot. Another downside is that the wagering requirement on these is a high 50 times playthrough.
The site offers several other regular promotions. Players can grab big cash shares from slots competitions, get free spins for chosen games and enjoy weekly surprises and giveaways. Free spins on a chosen game each Wednesday are very tempting, plus there are bespoke offers for live dealer casino players. A very good effort.
Device Compatibility
Mr SuperPlay does not have any apps, or a guide on the site, but there is an excellent option on the lobby to have a link texted to your phone. Most smartphones and tablets will be able to access the mobile version of the site.
The mobile page is very easy to use, in some ways arguably easier than the desktop site, since the software lobby setup is circumvented. The page is a little cluttered, but you can easily find games and access information, so there’s no major issue with this setup.
Variety & Originality
Mr SuperPlay packs games in from several major providers, making the variety very strong. You will see titles from NetEnt (Wild Wild West), Microgaming Casinos (Game of Thrones), Big Time Gaming (Bonanza), Nyx (Gorilla Go Wild) and NextGen (Snowflakes). Blueprint brings along Slots ‘O Gold with the special Jackpot King progressive. There’s really a bit of everything here, not just obscure titles from unknown makers.
There are not so many table games, but the variety is decent- roulette, blackjack, video poker and a few others. Deuces Wild stands out, as does the live casino section with 15 games to play. There are even some casual games for a little light fun.
Loyalty & Rewards
Mr SuperPlay allows you to earn loyalty points by playing the games. These can be swapped for credit for a rainy day, but they also determine your current VIP level. More information can be found on the main site about this.
The rewards for being a VIP are not very clearly discussed, but they go along the lines of better customer support, special gifts, birthday gifts and a personal account manager, so they should be pretty good.
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