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Mega Reel Verdict
Mega Reel Casino is better-suited to newer online casino players who primarily enjoy playing slots. With such restrictive customer service hours, small collection of casino games, and high wagering requirements associated with its bonus games, Mega Reel Casino and its sister sites are simply unable to compete with more well-established online casinos.
Percentage score
Design & Usability
The strange thing about Mega Reel Casino is its lack of theme. We would’ve expected the operator to make more of the network-exclusive Mega Reel promotion when it looked at the design of the site, but instead, you simply get a slightly fuzzy background of stars in outer space.
Although the promotions and the pages look pretty much identical to other sites on the Jumpman Slots network, the navigation at Mega Reel Casino is a bit more clunky as it uses a mobile-friendly menu which looks nice on tablets and smartphones but way too large on desktops.
Naturally, the welcome offer takes up the majority of space on the homepage where you’ll also find the option to login or sign-up. You can also take a look at recent big winners, some of the membership perks, the available banking methods, highlighted games, and read an introduction to the site.
Software & Gameplay
Mega Reel Casino runs on Jumpman Slots software. Although there are no site-exclusive games, you’ll find a varied collection of games to choose from. The games lobby uses categories to make it quick to find the kind of games you enjoy playing most, and you can also search for titles and filter the choices by A to Z. Unfortunately, the instant wins, casino games, and video poker games (of which there are only a few) are not listed under their own categories and are, therefore, not very easy to track down.
Safety & Security
Mega Reel Casino is fully licensed and regulated by the UK Gambling Commission, and includes information relating to the independent testing of its Random Number Generator (RNG) and SSL certificate, plus it includes pages about responsible gambling and privacy.
Payments & Withdrawals
The Cashier allows you to choose from MasterCard, Visa, and Maestro; plus, you have the option to deposit using Paysafecard, Paypal, and Pay by Mobile. It would be good to see the banking methods extended to include more e-wallets such as Neteller and Skrill.
The 48-hour pending period which applies to withdrawal requests slows down the cash-out process, meaning that you may have to wait up to five business days to receive your funds.
Customer Support
Like other Jumpman Slots brands, Mega Reel Casino’s support team is only available to help members between 9.30 AM and 6 PM from Monday to Friday which, in our opinion, doesn’t cover a wide enough window to suit most players’ needs.
While you used to be able to contact the team via WhatsApp, this option now appears to have been removed, leaving you with just live chat or email to choose from.
Bonuses & Promotions
Every player who makes a first deposit of £10 or more gets to take a free spin on the Mega Reel. The Mega Reel looks like a one-reel slot, and when you spin it, it can stop on a number of different segments, some of which contain prizes like free spins (N.B., between 10 and 500) and Amazon vouchers, and some of which are empty. Therefore, you’re not guaranteed to win a prize when you spin it.
You also get a free turn on the Mega Reel every time you reload your account with £20 or more. Something to watch out for if you plan on taking advantage of the promotion is the significantly high play-through requirements which mean that you must wager your bonus winnings no less than sixty-five times before you can request a withdrawal.
Sadly, there are no unique promotions available, but if you’re interested in winning more free spins and gaining cashback and other rewards, Mega Reel Casino offers newbies double cashback for their first month at the site, spins on Mega Reel for re-depositing £10 or more or the Turbo Reel if you top up your account with £100 or more, the chance to win a free pizza delivery once-a-week, a £20 Amazon voucher if you collect 200 trophies, and free spins when you log-in during selected hours on Wednesdays.
Device Compatibility
The operator could certainly make more noise about the site’s mobile compatibility as there’s no mention of it whatsoever, although the Pay by Mobile banking option gives you a hint that you can play at the casino on-the-go. As the website uses HTML5, a separate Mega Reel Casino app isn’t necessary as you can use your mobile internet browser to access the games.
Variety & Originality
There are close to 500 titles to choose from at Mega Reel Casino, which are supplied by Eyecon, Playson, NetEnt, NextGen, Yggdrasil, and other software providers.
If online slots are your thing, you should find an abundance of choices including Robin of Sherwood, Burning Wins, Emoticoins, Starburst, Win Spin, DJ Wild, Rio Fever, Fluffy Favourites Fairground, Bonanza, Fireworks Frenzy, and Rainbow Riches Pick ‘n’ Mix. There are also 30 jackpots slots with the most well-known one being Mega Moolah.
Should you be looking for video poker, instant wins, or card games, you might not find the selection ample enough. A few examples include European Roulette, Blackjack, American Roulette, Boss the Lotto, Casino Hold’em, and $10,000 Cash Cuisine.
Loyalty & Rewards
To make your way up the ranks of the VIP scheme, which consists of five levels, you must earn Kudos points every month. But, there’s a sting in the tail as you’ll have to be totally committed to both the casino and the VIP scheme as you must keep up the minimum monthly wagering requirements if you want to avoid demotion. From the first level of Newbie and above, you can claim free spins and birthday bonuses, and from level two, you’re entitled to daily cashback.
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