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Gold Bank Casino Verdict
Although Gold Bank Casino just qualifies for the lower end of our four-star rating thanks to its 24/7 customer service, wide range of banking methods, and excellent security and safety policies, we can’t imagine many people wanting to join an online casino that not only lacks promotions but also VIP and loyalty programmes.
Percentage score
Design & Usability
There’s plenty of bling on the Gold Bank Casino homepage, from its golden menu bar and mosaic-style section dividers to the gold lettering used in both the brand’s logo and the welcome offer, the latter of which also features black-and-gold playing cards. But, the way in which the games lobby is presented looks a little basic and, therefore, our overall impression is that Gold Bank Casino doesn’t boast the sharp and punchy looks of popular UK casinos like 32Red and Virgin Games.
Further down the homepage, there’s an advert for Gold Bank Casino’s mobile product followed by a brief introduction to the site. We like that the footer clearly shows you who the brand’s payment partners are, as well as who makes its software, which authorities regulate it, which companies help to provide safety and security, and where you can read more about playing responsibly.
The registration and log-in area is exactly where you’d expect it to be – at the top of the page – and the three-part welcome bonus is advertised via a rotating ad banner which allows you to click through to ‘Read More’.
Software & Gameplay
The Cozy Games software platform allows you to ‘favourite’ games for future visits. Plus, you have the option to play in real-money or fun modes. If you’re a fan of Eyecon and Cozy slots, you’ll be pleased to find all of the usual suspects on offer such as White Wizard, Shaman’s Dream, and Fluffy Favourites. The speed at which the pages and games load takes a little longer than average, but overall, the software is stable and easy to use.
Safety & Security
Gold Bank Casino is licensed and regulated by the UK Gambling Commission and the Isle of Man Gambling Commission. An SSL certificate from Trustwave takes care of security, and fairness is ensured via Random Number Generator (RNG) software which has been externally tested and certified by iTech Labs.
Payments & Withdrawals
The banking methods range from pre-paid cards and e-wallets to credit/debit cards and mobile payments: Visa, MasterCard, Delta, Visa Electron, Maestro, Neteller, Ukash, Paypal, Paysafecard, Skrill, and Boku, which should be a wide enough selection to suit most players.
The minimum and maximum you can withdraw each day is £10 and £1,000, and you can deposit between £10 and £500. Be aware that you can only request five withdrawals per week, and the processing times are listed as up to three working days.
Customer Support
The Gold Bank Casino support team are available 24/7 via online contact form, online email form, telephone, and live chat.
Bonuses & Promotions
The only promotions that are offered by Gold Bank Casino form part of the three-stage welcome bonus. We’re at a loss to understand why there are no other offers available as you’d usually expect to find reload bonuses, and possibly tournaments and prize draws.
The welcome package allows newly-funded members to claim bonuses with each of their first three deposits of £10 or more as follows:
- First deposit = 100% (up to a maximum of £200) plus 30 free spins on Brittonaire;
- Second deposit = 50% (up to a maximum of £100) plus 50 free spins on Brittonaire;
- Third deposit = 50% (up to a maximum of £100) plus 80 free spins on Brittonaire.
Although it’s great that Gold Bank Casino doesn’t just stop at a first-deposit bonus, the lack of creativity regarding the slots that you can use your free spins on is disappointing. There are also quite a few important factors to consider prior to claiming. For example, the terms and conditions mention that you only have fourteen days in which to use your bonuses and free spins; the maximum winnings you can claim from each bonus is five times the bonus and no more than £500; the maximum amount that you can claim from your free spins is £10, and prior to submitting a withdrawal request, you must meet the 40x wagering requirements on slot games.
Device Compatibility
Gold Bank Casino is a member of the Mobile Casino Network, and there’s a dedicated Mobile Casino page which you’ll find the link to in the website’s footer. You can play at the mobile-optimised casino website on any smartphone or tablet simply by visiting Gold Bank Casino on your mobile internet browser.
Variety & Originality
Along the main menu, you’ll find three different game types listed – Slots, Casino, and Scratch.
Within “Slots”, there’s a sizeable selection of slots games by Microgaming, NetEnt, Betsoft, Eyecon, Cozy Games, and Lightning Box Games, including Blood Suckers, Dead or Alive, Planet of the Apes, Starburst, Gonzo’s Quest, Sharknado, Immortal Romance, and Mega Moolah.
Under “Casino”, there are sixteen titles that range from video poker (e.g. Jacks or Better and Aces and Faces) and classic casino games (e.g. 3D European Roulette and Perfect Blackjack Pro) to Keno. At the moment, there are no baccarat or live dealer games.
There are just over twenty scratch cards to choose from such as Asteroids, Royal Charm, $100k Cash Cuisine, Kittenball, and Dragon Scrolls.
Loyalty & Rewards
Unlike its sister site, VIP Club Casino, Gold Bank Casino does not appear to have a loyalty or VIP scheme. Therefore, if you’re hoping to be rewarded for the time and money you invest in the site, you’ll be out of luck.
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