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Foxy Casino Verdict
On the one hand, Foxy Casino is a fun place to play. We love its light-hearted theme, user-friendly layout, daily tournaments, and variety of games. On the other hand, the higher-than-average wagering requirements, limited customer support options and payment methods, and the loyalty scheme that only rewards players who’re prepared to part with enough cash to be deemed worthy of an invite are major turn-offs.
Percentage score
Design & Usability
Foxy Casino uses a similar layout to its sister site, Foxy Bingo, and even has the same mascot – a friendly fox from Yorkshire who’s rarely seen without his trademark suit and tie. Navigating the website is a breeze thanks to the user-friendly, clean design which highlights the main menu in white at the top of the screen, and uses a scrolling banner beneath it to introduce you to the latest special offers.
On the top-right of the homepage is a small box which displays the current totals of Foxy’s progressive jackpot slots, and there’s also a handy “Need Help?” icon which is designed to be accessible at all times. The ‘Join Now’ and ‘Sign In’ buttons are highlighted in gold, and once you’ve logged in, you can visit the lobby and your account details with a single click from any page.
Software & Gameplay
Foxy Casino provides an excellent gaming experience thanks to the Dragonfish software it uses. The games load quickly, and the lobby is neatly organised so that you can find your favourite types of games straightaway. Although there are plenty of slots, table games, and scratch cards to choose from, there only appears to be one exclusive game for Foxy members.
One thing that we did find frustrating, however, is that you have to enter valid credit/debit card details before you can complete the registration process, even though there’s not a no-deposit bonus on offer.
Safety & Security
Payments & Withdrawals
You can use any of the following payment methods: Wire Transfer, Visa, MasterCard, Paypal, or Paysafecard.
You can deposit as little as £5, but you won’t qualify for a bonus unless you deposit £10. The most you can deposit (by default) in a single day is £10,000. You can withdraw a minimum of £10 per day and a maximum of £20,000. The Brigend cashier system is simple to use and operates via a pop-up window. However, it does come with one drawback – the 48-hour withdrawal pending period – which means your funds may take three to ten days in total to reach you.
Customer Support
For a Cassava/888-operated site, it’s disappointing that there’s no live chat service. While you can contact the customer service team via telephone, the line is only manned from 10 AM to 6 PM from Monday to Friday. You can also send the team an email and expect a response within 48 hours.
Bonuses & Promotions
Foxy welcomes newcomers on board with a very generous welcome bonus that gives you 200% extra (up to a maximum of £200) and 350 free spins on selected slots when you make your first deposit of £10+. The wagering requirements associated with the bonus, however, are 35x, which is higher than average.
There are ongoing promotions and exclusive weekly promotions that allow you to claim up to 50 free spins on Mondays (N.B., you get one free spin for every £1 you deposit and spend), 20% of your losses back when you play the Game of the Week, and a share of £1,000 if you secure a Top 10 ranking in Foxy’s daily slots tournaments.
Device Compatibility
There isn’t a dedicated mobile page on the Foxy Casino website, but there is a section at the bottom of the homepage which states that iOS device users can download the Foxy Casino app from the App Store while other device users (including Android) can play via the mobile site. The mobile site offers a good choice of games, but the live dealer games which are available for desktop players are unavailable.
Variety & Originality
Foxy Casino has a vast library of slots that includes Starburst, Dazzle Me, Rainbow Riches Pick ‘n’ Mix, Motorhead, Monopoly II, White Wizard, Da Vinci Diamonds, Mega Fortune, Millionaire Genie, and more. There’s also an exclusive slot called Foxy’s World which is a tad cheesy but also contains some humorous video footage of Foxy running across the screen.
There are approximately ten scratch cards on offer, and a sizeable array of table games which include some exciting variants like Baccarat Squeeze, Deal or No Deal Tens or Better, Live Automatic Roulette, Deal or No Deal Roulette, and Live Blackjack.
Loyalty & Rewards
Foxy Casino has a VIP club that operates by invitation only. With VIP status, you’re guaranteed to get plenty of attractive benefits including access to a personal VIP account manager who is available 24/7, invitations to music concerts, dinners, sporting events, and VIP parties, and access to daily VIP promotions offering top prizes and excellent bonus rewards. The VIP club doesn’t appear to be level-based, and the qualifying requirements aren’t advertised. We also noted that there doesn’t seem to be a standard loyalty scheme or comp points programme that rewards non-VIP players.
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