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Fable Casino Verdict
Fable Casino is a good site with just a few niggles. The software is a hindrance, though not all players will mind it and some may even feel it makes the site stand out. Users of other ProgressPlay sites will find it very similar to sister sites, but may still want to join up to take advantage of the many promotions. A great game selection and good customer support make this site a contender, despite the odd annoying design choice.
Percentage score
Design & Usability
You arrive at Fable Casino to see a sort of futuristic red background with two pretty people playing at a casino table. The top strip is your classic, elegant black space, with a griffin logo which is presumably the justification for the site name. Don’t get comfortable though, as the main site is only seen when searching for specific information.
After registration, you’ll be taken into a software lobby, which has a golden colour to match the logo. The lobby does put everything neatly in one place- links to site areas, account, games and more- but it also squashes everything a bit. It’s no more effective than a well-laid-out site, but admittedly it does have a certain charm. You may like this if you fancy a change from the usual site template.
Software & Gameplay
The lobby may distract from the site somewhat, but it does offer a nice colour-coded set of game tabs and a useful search box. You can quickly flick between pages of game tiles, but it’s hard to narrow the selection down.
The games appear in a nice, big space, with just the lobby’s top bar for an overlay. This has a quick link to the lobby and cashier. You also have a live chat shortcut. The overall look is fairly good, but the background is bland. The games load up fast.
Safety & Security
Fable Casino is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. These bodies ensure fairness and you can also see a breakdown of the RTP percentages on site.
Responsible gaming is covered by an advice page, with options for you to limit your own spending or cool off. Security is also good here, with SSL encryption provided by the well-known Thawte brand.
Payments & Withdrawals
Fable Casino accepts payments by credit and debit cards through MasterCard and Visa, or you can use Trustly, mobile payments, Neteller, Skrill and PaySafeCard.
The cashier is part of your account area, which actually unfolds very neatly from the software lobby. Withdrawals appear to take a while, up to 7 working days for cards.
Customer Support
Fable Casino can be reached by live chat and email. You can find a shortcut for chat on the lobby and on games, otherwise you need to go back to the main site for the full contact page. The team seem to be very friendly and quick to help.
The site is open 24/7 for support, but there’s no phone option. You also have a very thorough FAQ area for quick questions.
Bonuses & Promotions
You have a pretty standard welcome bonus waiting at Fable Casino, 100% on your first deposit, up to £200. You can also claim a 50% match on your second deposit up to £400 and a 25% match on your third, up to a huge £900. Nice amounts, but not ideal percentages. These come with a 50x wagering requirement, above the norm.
Though Fable takes its promotions from a common set used by ProgressPlay sister sites, they are many and varied. There are seasonal offers, for example Blooming Bonuses in May which offers four deposit codes, for match bonuses and free spins. There are regular, daily offers like surprise giveaways for lucky members on Tuesdays and live dealer cashback on weekends. You’ll even see big holiday prizes up for grabs in prize draws.
Device Compatibility
There are no mobile casino apps for Fable Casino, but you can just nip onto the site using your mobile browser. The site could use a section to explain mobile functionality more, but you do have a handy button which will send a link to your mobile number.
The mobile site is pretty good here; it may not be the most advanced ever, but it’s smooth enough and has a simple layout. You have a row of buttons for navigation links at the bottom of the screen. The mobile site does not match the desktop site, but some may prefer this.
Variety & Originality
Fable offers a pretty broad selection of games. You have Microgaming (Game of Thrones), NetEnt (Wild Wild West), NextGen (Robin Hood), Thunderkick (Frog Grog), Elk Studios (Wild Toro) and more. You’d be hard pressed not to find something new, plus there’s both graphically impressive and simple, casual games. There are 10 jackpot slots on offer, including Divine Fortune.
While the table game selection is a little small, it has some good variants like Louisiana Double Poker and Premier Roulette: Diamond Edition. You should find a bit of everything, plus there are several live dealer games to add to those. You’ll also find casual games like keno.
Loyalty & Rewards
There is a VIP programme at Fable Casino, but it’s a little vague. It cites some things like ‘customer support’ as being a VIP reward, separately to ‘VIP customer support’. Basic assistance isn’t meant to be a perk. Another VIP reward is a monthly newsletter, which is hardly going to knock anyone’s socks off. On the plus side, there are also personalised gifts, special promotions and an account manager, which should be more like it.
Your VIP level is determined by how many loyalty points you earn. These will soon rack up as you play and can also be converted to credit.
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