Cashino

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Cashino Review

Updated Dec 18th 2023 By Bret Allen

This website is no longer available in the UK. Our review will be left up for historical and research purposes.

Cashino is a classic online casino site, which has actually appeared from a chain of real-world gambling venues. This site is operated by Merkur Interactive and packs games from several developers, as well as a unique radio stream. Will this casino be worth your cash?

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Cashino Verdict

Cashino is a very interesting site. Moving away from a typical template, it stands out for a good design, a nice mixture of games and a bespoke rewards programme. Not enough sites are distinct or memorable enough, so it’s always a big positive. The presence of some unusual and less-seen games is also a plus point, if you’re a slot veteran getting a bit tired of the typical NetEnt games. Only a few little issues with payments and some other aspects betray that this site is secondary to the real-world Cashino chain.

71 Rating

Percentage score

Design & Usability
Software & Gameplay
Safety & Security
Payments & Withdrawals
Customer Support
Bonuses & Promotions
Device Compatibility
Variety & Originality
Loyalty & Rewards

Design & Usability

The design at Cashino is quite neutral, using a very dark navy blue and yellow highlights. Though a stronger theme would be nice, the design is elegant and simple, without being pretentious. Most of the artwork on the site comes from the games, but this looks fine and adds some sparkle.

The registration process is swift here, and once logged in, there’s a top navigation bar which shows account info and the various site links, without being intrusive. Individual pages are easy to read, while contact tabs appear on all pages to make support easy to find.

Software & Gameplay

On the games section, you will see a very large selection of clear tiles, showing the top games. A few category buttons let players switch to slots with different line amounts or to table games, plus there’s a search function. You can also see information about each game, or ‘favourite’ them.

Games are very quick to load here, appearing in a floating panel, with the overlay varying slightly depending on the provider. This includes a menu for cashier and other features, while the site itself is faded into the background. A larger view would be ideal, but it does look smart and unique.

Safety & Security

Cashino is licensed and regulated by the UK Gambling Commission, with details given on the site footer. There’s also a responsible gaming page, with detailed advice and links to helpful organisations. The site also works with G4, the Global Gaming Guidance Group to ensure good practises.

Site security is covered by SSL encryption. The site has a secure certificate too, provided by GeoTrust. All in all, security and safety are monitored to full industry standards here.

Payments & Withdrawals

Cashino accepts payments by MasterCard, Visa, Skrill, Neteller and Paysafe.

Withdrawals are straightforward, particularly if you use the same method for your deposit. The minimum deposit is £5, which suits players of all levels. Withdrawals are efficiently processed, and are typically in your account within 7 working days, although E-Wallets are faster. Cashino doesn’t charge for withdrawals.

Customer Support

Cashino has great customer support. Players can use the online chat service, accessible Monday to Sunday from 9 am to 6 pm. However if your enquiry is less urgent you can email, them either through the account or directly via the designated email on the website.

There is also  a toll-free number available during the same office hours as live chat. To access Cashino’s support services, you can navigate to the website’s footer and click on ‘Contact Us.’

Bonuses & Promotions

The welcome bonus at Cashino Casino gives you 40 free spins after you have deposited a minimum of £10.

The maximum winnings from the Welcome Bonus spins are capped at £50. You need to wager a 20x rollover on the generated winnings.

Cashino has a dedicated  ‘Promotions’ page and they also sometimes send promo codes via email notifications.

Device Compatibility

There are no mobile slot apps for Cashino, but players can very easily visit the site on a mobile or tablet browser, to get a compatible version of the site. The site does lack information regarding this.

The mobile view has the same style and scheme as the desktop site, but with a vertical slant. There are condensed menus and a simplified layout which is ideal for the smaller space. The games are easy to play with a single tap, appearing in landscape view with full touch controls.

Variety & Originality

The game selection includes a few providers at Cashino, always a good way to create variety in themes and types. iSoftBet provide some excellent titles, including the official Beverly Hills 90210 slot for some retro TV action. They also provide Neon Reels, for very high-quality graphics and something a little different. Several of the games here are provided by Merkur, the parent company, such as Big Buck Bunny based on the animation of the same name. Scientific Games is present with Cash Stax and Jewel in the Crown. While there could be more titles here, the selection is fun and should entertain most players.

The table games are very limited, including just three roulette games and four blackjacks. However, American Roulette is very nicely made. The site does not have any live dealer games unfortunately, but does have a good casual bingo title.

Loyalty & Rewards

Cashino uses a special C-Card reward system. These operate both in the real-world venues and online, with a slightly different setup. You can earn one reward point for each £10 spent. Once you get over 500 points, you can redeem them for £5. They can also be exchanged for vouchers for Marks & Spencer, Love2Shop or Cashino venues, which could prove very handy. However, there is no distinct VIP treatment mentioned here.

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