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BestCasino Verdict
While BestCasino is a good site, it is not the best casino out there. You will find better offerings with VIP rewards and a mixture of game providers, plus more promotions with artwork. The site’s games and promotions are quite basic, but it still deserves some attention thanks to popular NetEnt titles, a good layout and a decent mobile site. With the addition of longer support times and apps it would be a big contender.
Percentage score
Design & Usability
The BestCasino site has a dark colour scheme which looks very sleek and professional. The site is quite minimal and though it does use artwork, based on current popular slots, it fades it into the background. In other words, it’s a very nice looking site but quite muted. This may appeal to players who dislike bright, brash sites.
You have a top site strip with account controls and a few handy links. There’s a button here to make the page full screen, which can be useful. The site’s layout is very simple and you really can’t go wrong, though promotions are displayed on a small panel and might be easier to read as a page. You have a choice of languages, too. However, there is a downside; you can’t proceed on this site without giving your phone number.
Software & Gameplay
From the main page, you can see slots arrayed on the bottom half of the screen. There is a list view option to speed things up, or a search bar. Games load very fast here.
The slots appear almost full screen, with a themed background filling in the gaps. You have an instant live help button and a top bar with controls. The top bar is very slim so there’s no distraction from this overlay at all. You can see the time, deposit, or go totally full-screen.
Safety & Security
BestCasino is fully licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission. You’ll also find that the site has up-to-date security and encryption for payments.
This site has a responsible gaming section which has useful spending controls. They work with the G4 Global Gambling Guidance Group to ensure that this is taken seriously.
Payments & Withdrawals
Depositing is just a case of filing a short form and should present no issues for most players. Withdrawals are done the same way and have 2-3 days pending time, so expect a slightly longer wait than usual.
There are plenty of banking methods here; MasterCard and Visa, Neteller, Skrill, Trustly, Visa debit cards, Entropay, Multibanco and wire transfer. Sadly, there’s no PayPal as yet.
Customer Support
Pop to the BestCasino support area from a link on the site footer to get a full support page. Here you can access live chat or email. Unfortunately, live chat is not 24/7 and there’s no phone option to fill in the gaps.
The team seem very welcoming here and know their stuff, but it’s a real shame to have limited access and there are also no FAQs for players to help themselves.
Bonuses & Promotions
Promotions are a little short at BestCasino, but there is a half decent welcome bonus, with a variety of free spins and no deposit offers for UK players. Firstly, you can claim 20 free spins on Starburst without a deposit. Note however that these have a 50x wagering requirement. The main welcome bonus is a 100% match on your first deposit, up to £100. With a deposit of £20 you can also get 100 spins. There is a 50x requirement on this bonus, higher than average.
The only other promotion on site at the time of writing was 60 free spins on Wild Wild West. These require a deposit of £20 and have a 35x requirement. Some more creative ideas with fairer terms would be ideal.
Device Compatibility
BestCasino offers a mobile website which you can visit by simply using the same address on your mobile browser. However, the site does not appear to have any apps for smartphones or tablets.
As far as mobile slots sites go, this one is well made – a dynamic version of the main site with the same colours. The mobile site uses sliding panels on the sides to get you around and help you log in. It’s a pretty good layout and all the games are available.
Variety & Originality
BestCasino offers over a hundred slots, but not as many as rival sites. They use games from NetEnt, so while more providers would give more variety, at least NetEnt provide some very popular titles like Starburst and Aliens. There are just six jackpot games, but they do include the popular Cosmic Fortune.
There are 14 table games on site, with a pretty good mixture of things like roulette, blackjack, punto banco and Caribbean stud. There are only two live dealer games, but better than none. In other words, there isn’t anything special on this site, but if you’re a NetEnt fan then you’re all set.
Loyalty & Rewards
BestCasino does not offer a loyalty programme or VIP scheme.
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