updated
byAva Louise

Anna Casino review

51%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byAva Louise
51%
Lacks proper support for UK players, making Anna a complete must avoid
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score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • no pros to show
cons
  • Lacking full UK license
  • Limited offering to UK players
  • Weak design
about Anna Casino
platform
  • Other
owner
  • N/A
licence
  • Curacao (Innovus N.V)
launched
  • Jun 19, 2014
payment methods
  • Debit/Credit Card
contact information
social media
  • N/A

Anna Casino verdict

Anna Casino is a female-oriented online casino which opened its doors in 2014. Offering both online bingo and casino games, the site accepts players from across Europe (N.B., apart from the United States, France, Spain, and any other countries in which online gambling is prohibited by law). However, it does not hold a UK Gambling Commission license, so UK players play at their own risk. Anna Casino is owned and operated by Innovus N.V., which also owns Mobizino Casino, Kelly Bingo, and Caliber Bingo.

design & Usability

As Anna Casino’s website is mainly a shade of watermelon pink (with the odds splashes of blue), you get the impression that the casino was made with female players in mind. However, there’s no female mascot called Anna, and there are very few graphics, which makes the site appear a little bland.

The layout is nice and simple with just four choices on the main menu bar: Casino, Bingo, Register, and Help. You log-in to your account at the very top of the site.

The ad banner moves between the current welcome offer and a link to the Promotions page, and underneath it, you can see the biggest jackpots that are up for grabs plus recent winners.  Other than these, there’s a thumbnail gallery of the casino’s most popular games.

It would be nice if there was an introduction to Anna’s as even the About Us page tells you very little.

customer Support

You can get help by submitting an online support ticket, but only if you’re logged-in to your account. The only other option is email. We find the lack of alternative support methods such as telephone and live chat very disappointing, particularly as there are no online help pages to supplement the existing contact methods.

bonuses & Promotions

The welcome offer at Anna’s lets you claim a 100% first deposit bonus of up to £200 plus as many as two hundred free spins. The number of free spins you receive depends on how much you deposit:

· Deposit £10 = 50 spins;

· Deposit £50 = 100 spins;

· Deposit £100 = 150 spins;

· Deposit £150+ = 200 spins.

The welcome bonus has a wagering requirement of 30x.

The Promotions page is updated on a weekly basis, and typically includes free spins offers which can be claimed by adding funds to your account.

However, if you read note 2.4 of the Terms and Conditions, it states that bonuses, competitions, and free spins are only available to players from Norway, Sweden, and Finland. We strongly feel that this should be more clearly advertised on the Promotions page and not hidden away deep in the Withdrawal Rules.

software & Gameplay

Anna’s Casino uses bespoke software that lets you enjoy games by NetEnt, Play’n GO, Microgaming, and Aberrant. The lobby and account pages are easy to navigate, and you can move through the different areas of the games lobby with ease using the categories provided along the top. You can search for games, as well as favourite them.

device Compatibility

Due to the lack of support information in general, we had to do our own investigation into whether Anna Casino works on mobile devices. Although we found that there are no iOS or Google apps available, we were able to log-in and play via the main website. It’s good to see that the number of games on offer to mobile players is the same as those found on the desktop site.

safety & Security

Although Anna Casino is licensed by the Curacao EGaming Commission, it does not hold a UK Gambling Commission license. Its terms and conditions indicate that UK players are welcome as there is no mention of the UK being a restricted country.

The site uses a certified Random Number Generator to ensure its games give fair results and SSL encryption to protect sensitive data.

variety & Originality

Slots, card games, scratch cards, casual games, and jackpot games are the main game variants that are available at Anna Casino.

The slots include Ariana, Avalon II, Myth, Pharaoh’s Fortune, Tower Quest, Thunderstruck II, Wheel of Wheel, Tomb Raider, Hell Boy, Immortal Romance, and Jungle Jim El Dorado.

Under the “Card Games” tab, there’s a bevy of video poker variants such as Joker Poker, Aces & Faces, All American, and Deuces Wild, but only a few classic casino games like British Pontoon, High Limit European Blackjack, High Speed Poker, and Baccarat Gold. N.B., there’s just one roulette game (French Roulette).

There are six scratch cards plus eleven casual games including Classic Keno, Vegas Craps, Swami Hi-Lo, and Agent 80.

Sadly, the eleven jackpot games don’t feature any famous titles, but there are still some interesting games like Shipwrecked, Zodiac, and Pumpkin Patch Payoff.

payments & Withdrawals

The payment methods include Wire Transfer, EcoPayz, Entropay, MasterCard, Visa, Maestro, Neteller, Skrill, Paysafecard, and many other European banking methods.

E-wallet withdrawals are usually credited to your account within twenty-four hours while other withdrawal methods take between three and four days.

VIP Programme

As far as we can tell, Anna Casino offers neither a VIP rewards scheme or a comps point system.

conclusion

Aside from it lacking a UK Gambling license, Anna Casino doesn’t allow UK players to benefit from its promotional bonuses and free spins offers. So, when you also consider the absence of a loyalty scheme, there are really no rewards for becoming a member. As for the games, yes, there are plenty of popular slots, but the lack of casino games is not ideal.

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about Anna Casino
platform
  • Other
owner
  • N/A
licence
  • Curacao (Innovus N.V)
launched
  • Jun 19, 2014
payment methods
  • Debit/Credit Card
contact information
social media
  • N/A