21Bets Casino Verdict
Despite being one of several casinos operating on the ProgressPlay network and, therefore, lacking any site-exclusive games and special offers, 21Bets offers a diverse range of games that can be played on mobile devices as well as on desktops.
Design & Usability
The 21Bets logo uses two high-value playing cards and gold and white colours. A clean white background contrasts well with the purple menus, and the layout is well designed.
You have links to the most popular sections of the site at the top of the screen – Promotions, Support, Join Now, and Login – and the games lobby and welcome offer advert underneath.
You can browse the games lobby using nine different tabs – New, Featured, Slots, Casino, Live, Jackpots, Casual, All, and Favourites – and you can also search for titles and sort by the software provider.
Software & Gameplay
21Bets runs on ProgressPlay software which is both user-friendly and fast. Although the games library is extremely sizeable, we’d also like to see some exclusive titles introduced.
Safety & Security
21Bets is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. Sectigo supplies the SSL certificate to keep your data secure, and you can view more information about privacy, self-limitation, licencing, and game payouts by clicking the links at the bottom of any page.
Payments & Withdrawals
You can use any of the following payment methods: Visa, MasterCard, Maestro, Paypal, PayviaPhone, Sofort, Giropay, Pay by Phone, Neteller, Skrill, iDEAL, Trustly, Bank Transfer, or Paysafecard.
Once you’ve submitted a withdrawal request, you must wait three business days for it to be approved which is a little frustrating. Once your funds are on their way, they should reach you in between one to six days depending on your chosen payment method.
You can withdraw up to £3,000 per week and £6,000 per month, and deposit between £10 and £5,000 per transaction.
While 21Bets doesn’t offer telephone support, the team is contactable through live chat between 8 AM and midnight, 7 days a week, and online contact form.
Bonuses & Promotions
21Bets doesn’t have a sign-up/no-deposit bonus offer available, but if you’re prepared to play with your own cash, you can grab a 100% welcome bonus worth up to £200 when you make your first deposit of at least £10. However, the 50x wagering requirements are higher than average.
The Promotions page features ProgressPlay special offers, many of which are ongoing such as Twice Wicked, Weekly Surprise, Wednesday Wildfire, and Roulette Cashback Weekend. There are also seasonal and monthly specials that celebrate the arrival of new games and events such as Christmas and Valentine’s Day.
ProgressPlay software is fully responsive, so there’s no need for an app. To play on a mobile device, simply visit the casino using your device’s web browser, and create an account or log in when prompted. Android, iOS, and Windows phones and tablets are all supported, and there’s an excellent selection of titles to choose from, including mobile-optimised slots from the NetEnt Touch platform.
Variety & Originality
The software providers are varied, and they include Gamevy, Thunderkick, NetEnt, Microgaming, Elk Studios, NextGen, 1×2 Gaming, Lightning Box, Iron Dog, Core Gaming, Chance Interactive, Blueprint Gaming, Bet Digital, GamesLab, Genesis, Scientific Games, Extreme Live Gaming, Quickspin, Big Time Gaming, Skillzz, Rabcat, Playson, Games Warehouse, 2by2 Gaming, Just for the Win, Eyecon, Inspired Gaming, Fugaso, Evolution, Wazdan, Foxium, Fortune Factory, Triple Edge Studios, Magnet, and Tom Horn.
The biggest category is slots, and they come in many different forms. Classics like Rainbow Riches sit alongside 3D slots such as Ted. Plus, there are jackpot slots like Cash Splash, Divine Fortune, Treasure Nile, Heart Burst, and Irish Luck.
The casino games range from 3D Blackjack, European Roulette, and Baccarat to Deuces Wild Power Poker, Sharp Shooter, and Odd One In.
There’s a feast of live dealer games to choose from too, including several forms of blackjack, baccarat, and roulette.
The casual games feature Germinator, Monster Wins Scratch, 7 Up, Nerves of Steal, Fruit Blast, and more.
Loyalty & Rewards
The VIP Club works on a points-based system, and as soon as you begin playing with real cash, you become a Bronze member. You gain one VIP point for every £16 wagered, and you must collect at least 500, 1,000, 5,000, and 10,000 points respectively to gain Silver, Gold, Platinum, and Diamond membership.
The perks increase as your VIP level rises, and some of the benefits that you could enjoy include VIP customer support, a dedicated account manager, birthday gifts, anniversary bonuses, and personalised gifts.