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Madame Chance Casino Verdict
Madame Chance Casino is a great looking site, with a theme that gets used throughout and features original artwork. The site is smooth to use too, with a fair mobile setup. However, a wrinkle with the international availability of games may put some players off. Still, consider this casino for some unusual titles like, Yakuza. Lastly, there’s a very big bonus to grab here, but it may be difficult to withdraw a profit from it.
Percentage score
Design & Usability
This site has some really nice artwork, starting with a wood panel background and paper-like top area, with casino chips. Everything is slightly aged and there are some scattered photographs, showing iconic images of the past. The overall impression is of a luxurious old-world parlour, where Madame Chance could offer you great fortune. The artwork is all very high quality and uses subtle animation. Promotions get all their own art too.
The site is easy to register with and gives you a typical top area with account access, language settings, a quick chat link and all the site area links. The site feels smooth and useable and even includes a download option, though really the main site is fine as it is.
Software & Gameplay
The main games area displays the slots on themed tiles, like faded parchment- a nice little touch that isn’t seen on many sites at all. You have a search box and categories to help you find games.
The slots load in a snap here and appear in a large window, with a plain background. You have a strip along the top, with account, games and help access. A simple and effective system, but there’s no full screen mode.
Safety & Security
Madame Chance Casino is licensed and regulated by the Government of Curacao, which means the site lacks a full UK license. The site also has a full responsible gaming section with links to helpful anti-addiction organisations.
The site’s security is handled by 128-bit SSL encryption, the industry standard. Fairness is ensured by Gaming Laboratories International (GLI), a third-party auditor.
Payments & Withdrawals
Madame Chance Casino accepts payments via cards by Visa and MasterCard, plus Ukash, PaySafeCard, Neteller, Skrill, EcoPayz and several region-dependant options like POLi for Australia and GiroPay for Germany.
Depositing is pretty swift and easy, using a pop-up cashier. You may come across some fees here and withdrawals seem to take a long time, over the standard 3-5 working days. The minimum withdrawal is also £100, which seems ridiculously over the top.
Customer Support
The support link opens a pop-up help area, listing contact methods, FAQs about the site and about games, individual rules and more.
Madame Chance Casino can be reached through a contact form, phone, email and live chat, all of which are available 24/7. The team are welcoming and quick to answer, a top setup all round.
Bonuses & Promotions
Madame Chance has a classy 400% welcome bonus to offer on your first deposit, up to a mighty £800! This is significantly higher than many competitors, plus it has a relatively low wagering requirement of 20x playthrough, but always check the full terms as there are limits on how much you can win and what games you can use it on. If you like that, there’s also a second deposit bonus of 150% up to £800 and a third of 200% up to £800.
This site offers several promotions at any time, all with original themes and art. Get double comp points by playing the game of the month, or grab an early bird deposit bonus between 4am and 7am. Alternatively, Thursday to Friday from 17:00 – 20:00 is happy hour when the support team can offer extra bonuses. All members can grab a birthday bonus. It’s nice to see some variety and effort.
Device Compatibility
Madame Chance Casino has a useful mobile area to tell you what they have in store. You can scan a QR code to get a quick link to the site on your device, or simply visit the site from your phone or tablet browser. This site does not offer any mobile slot apps.
The mobile site loads good and fast, with a simple layout. You have the same cool artwork and plenty of game tiles in view, but condensed for the small screen. Getting around is easy enough, though the screen is a little cramped. The games have mobile controls.
Variety & Originality
A major issue with Madame Chance Casino is that while they do offer NetEnt games and some other big names, these games are not available for all locales. UK players won’t be able to access them, so this does limit the selection. You still have a few titles from BetSoft (like 4 Seasons and 2 Million BC) and also Fugaso, with Yazuka and Mr Toxicus. There are some high-quality slots here, that you don’t see on many other sites, so don’t discount Madame Chance yet.
This site has a good selection of table games, offering 21 options for roulette, blackjack, video poker and more. Blackjack Switch and Red Dog stand out. You also have micro bet options and some casual keno games.
Loyalty & Rewards
Madame Chance Casino has a shiny VIP page explaining what the site offers, but it doesn’t go into detail. As you play, you’ll earn loyalty points called Comp Points, which can convert back to real money.
VIP members get a better conversion rate and access to a VIP manager, but the full benefits are not clearly given. This appears to be an invite-only VIP club.
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