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Royalio Casino Verdict
Royalio Casino feels like a bit of a let-down compared to the best slot sites. The game selection is not cutting edge and certain aspects like VIP and payments need more work. Having said that, promotions are interesting and customer support is good. This site will have more to offer to new players, or to those who want a break from the usual game roster.
Percentage score
Design & Usability
The site’s design aims for low-key black and red, with a smart appearance associated with high end casinos. In practice it’s a bit drab, having very little artwork, just blocks of colour. If you like your sites simple, this is certainly a good choice for you.
On the plus side, it’s also simple and easy to navigate. You have a clear top bar for various site sections, your account area and some quick links, following the standard Cozy template. Nothing is more than a click or two away. This is a plain and functional site which will appeal to those who just want to get on with playing the slots.
Software & Gameplay
Click on Slots or Casino to get the relevant lobby, then you’ll see an array of tiles in five columns. It’s a simple system and you can find a game fast, using search or a-z sorting. More options for categories would be good. Users can rate slots, so you can see which ones are most popular on Royalio Casino.
Games load quite fast, but you only get a basic pop-up window, with no overlay controls or special backgrounds. Direct and to the point.
Safety & Security
Royalio Casino uses Trustwave security which protects your personal data from hacking, using encryption. The site is licensed and regulated by the UK Gambling Commission and the Isle of Man Gambling Commission.
Fairness is ensured by the iTech Labs seal of approval, which means that games are tested independently. You also have a full responsible gaming section with controls to limit your spending.
Payments & Withdrawals
Royalio Casino accepts payments via Visa and MasterCard debit and credit cards, including their associated brands. There is only one e-wallet service, in the form of Neteller. You can also use Ukash, PaySafeCard and Boku mobile. There’s a bit of everything, but e-wallets are let down a little.
The cashier process is pretty quick, with a simple on-page form that includes a box for promotional codes. Withdrawals are easy too but how long they take is not clear; at least the 3 to 5 day average.
Customer Support
The help page offers four ways to get in touch, which is really good. You can reach Royalio Casino via live chat, email, phone lines or through a help desk style ticket system. This gives you a method for different situations, which in turn cuts down waiting times.
The site’s contacts are open 24/7 and there’s also an exhaustive FAQ area. The team are friendly and it seems that support is no issue here, which is generally the case with Cozy sites.
Bonuses & Promotions
The Royalio Casino welcome package is split over two deposits. Your first two deposits here get a 100% match, up to a huge £500! That’s a lot of cash and it’s nice and simple. This comes with a wagering requirement of 40x, which is fairly average. Players can also claim £10 credit before depositing, to try the site out a little.
The site’s main promotions are the same as those on most Cozy network sites. There are seasonal offerings which change regularly, such as the Spring into Action promo with slots tournaments, cashback and treats for logging in. There’s also up to 20% cashback on slots and regular reload bonuses. Nice offers, but nothing unique.
Device Compatibility
Royalio Casino has a standard mobile setup, using a template seen on many Cozy sites. This is easy enough to use and gives you access to all games, with sliding side menus to cut down on space used. The mobile site is much like the desktop site, really; not pretty, but functional.
There is a page on the site which explains all this, but the site does not offer any apps. You should find it compatible with most devices, however, plus there’s a downloaded software option for desktop if you decide to visit regularly.
Variety & Originality
You get a modest selection of 100 slots online at Royalio Casino, but there’s quite a mixture too. Several are provided by Cozy themselves, which may mean you see some new titles. There are also a few Microgaming slots, plus Lightning Box and Eyecon games. Still, it would be nice to see some brand-new games.
There are some scratch cards here, but not many table games. The site has only 15 in total, including roulette, blackjack and video poker. Sadly, there are no live dealer games here.
Loyalty & Rewards
There is no VIP system at Royalio Casino, unfortunately. The site will occasionally send out no deposit bonus slots codes to members.
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