Pros & Cons Payment Bonuses
First, second, and third welcome bonuses
Weekly special offers
VIP scheme
Limited banking options
No telephone support
3
Payment Methods
West Casino Verdict
While West Casino doesn’t stock quite as many games as some of EveryMatrix’s other online casinos (such as Mr Win), it still has a wide enough choice of slots and table games to entertain its members with, and also adds new titles on a frequent basis. The VIP scheme is great and allows for progression over as long or short a period as you want, and there’s an abundance of promotions to enhance your playing experience.
Percentage score
Design & Usability
Compared to some other EveryMatrix casinos (such as PlayFrank and Fortune Jack) the West Casino site is a little bland in its design with no colourful or themed background and few graphics. However, we like the way that the brand’s logo fashions the “W” of West Casino into a shirt and bow tie.
And, while the casino’s appearance might not leave us bowled over, it’s definitely easy to navigate.
The menu system runs vertically down the left-hand side, letting you log-in or join, and view the different pages such as Games, Promotions, Rewards, About Us, and Help. Many of the pages open smaller windows on top of the existing page, which means that you spend less time clicking back and forth between the different areas. We did find one broken link in the website’s footer, which is the Contact page, although it appears to be redundant as the contact details are included in the Help page.
The games lobby is displayed in all its glory on the homepage and a handy search button means that you can easily locate your favourite games if they’re stocked by West Casino.
We also like how there’s a scrolling list of recent winners which includes wins of all sizes, and not just the biggest ones.
Software & Gameplay
EveryMatrix casino software is the choice of many UK and European-facing online casinos, including West Casino, and it’s no surprise given that it comes with an exceptional choice of software suppliers’ games, including NetEnt, NYX, Quickspin, Leander, Play’n GO, Habanero, and Endorphina.
You can sample the different titles by playing them for fun, and you can search for games in the lobby. The games are split into helpful categories but it would nice if you could also filter them by A-Z and software supplier.
Safety & Security
Mr Win Casino is licensed and regulated by the UK Gambling Commission. A secure URL is used for all pages, and SSL encryption further enhances player safety. Fair play is also assured via the operator’s RNG software.
Payments & Withdrawals
You can fund your West Casino account via Skrill, Paysafecard, Bitcoin, Neteller, ecoPayz, Trustly, Visa or MasterCard and the minimum deposit amount is £20. The average withdrawal processing time is not stated on the Banking page, but the homepage states that it takes “less than two hours to send you 100% of your total winnings” which is pretty impressive.
Customer Support
The Help page contains an FAQ section, a link to the live chat service, and information about the casino. Support is on offer 24/7, and an email address is also provided but there’s no option to get in touch by telephone.
Bonuses & Promotions
West Casino offers you no less than three welcome bonuses.
Deposit £20 to your new account, and you can get your hands on a 100% bonus of up to £100 and fifty free spins on Guns ‘n’ Roses. With your second deposit of £20 or more, there’s a 50% bonus of up to £200 to take advantage of, and when you add at least £20 the third time you top-up your account, you can claim 50% extra up to £100 and one hundred free spins on Volcano Riches.
Deposit bonuses must be wagered within seven days of receipt, and both the bonuses and free spins offers are subject to 35x wagering requirements.
West Casino hosts daily promotions which are listed under a section called Weekly Fun. They range from Spinstastic Thursday (free spins) and Friday Fun Starter (deposit and play) to the Monday VIP Raffle (win £250 every Monday) and Bonus Tuesday Reload.
There are also seasonal and monthly promos and competition like the Halloween Monster Hunt, plus an ongoing weekly special called Slot Star of the Week, the latter of which rewards members who’ve deposited £40 or more the previous week with ten free spins on a selected slot game.
Device Compatibility
Although the desktop site doesn’t appear to mention device compatibility, we found that the website is fully compatible with mobile phones and tablets. There are no mobile apps, so if you’re keen to enjoy West Casino on your smartphone or tablet, simply sign-in or sign-up using your mobile internet browser, and away you go.
Variety & Originality
Over 500 games are at your disposal at West Casino, and they come in many different guises.
There are always plenty of new additions to discover which, at the time of writing our West Casino review, include Northern Sky and Dwarves Gone Wild.
You can go to town with mountains of video slots including Hotline, The Invisible Man, Volcano Riches, Goldilocks and the Wild Bears, Twin Spin, The Wild Chase, and Sakura Fortune, and also try your luck with jackpot games like Mega Joker and Mega Fortune. There are video poker games too, including Jacks or Better, Deuces Wild, and All American Double Up, as well as classic slots, and table games such as French Roulette, Baccarat, Red Dog, and Punto Banco.
The only thing that is obviously missing is a live casino section which, we hope will appear in future.
Loyalty & Rewards
The West Loyalty Programme aims to give VIP players “the time of your life”. It’s a points-based scheme containing thirteen different levels, which means that you can take your time working your way up the loyalty ladder if you’re not in a rush.
As you might expect, the rewards grow with each new level that you achieve, and some of the perks that VIPs can enjoy include birthday bonuses, faster withdrawals, enhanced point redemption rates, free play Sundays, entry to VIP live tournaments, monthly cashback, personalised offers, and a dedicated account manager.
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