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Pelaa Casino Verdict
Pelaa is another top-quality online casino from Genesis Global that excels with its vast range of games, generous welcome offers, and quick withdrawal processing.
If there are any ways that the casino could improve, it would be to clarify how the VIP scheme works and add PayPal to its range of payment methods.
Design & Usability
Appearance-wise, Pelaa is very different from your average online casino. The site uses cool blues and whites with views of a Scandinavian mountain range and a Norse warrior.
The homepage banner changes every few seconds displaying the latest offers including the welcome bonus.
The search box at the top of the page allows you to find for certain games by typing the title. In the left-hand corner, there’s a hamburger menu that reveals links to sign up, read more about Pelaa or visit the welcome offer, promotions, and VIP pages.
The question mark at the top right brings up the searchable FAQ, and other tabs load the contact, password reset, and rules pages.
Scroll down further, and you’ll find the games lobby, accepted payment methods, and information about licensing and regulation.
Software & Gameplay
Pelaa Casino is powered by Genesis Global’s proprietary software, and similar to its sister sites, the platform is easy-to-use and very high-quality.
With over 1,300 casino titles to choose from, you’ll struggle to run out of options. You can also try demo versions before choosing to play with your real cash funds.
Safety & Security
Pelaa is regulated and licensed by the Malta Gaming Authority, and the UK Gambling Commission. PCI-compliant payment methods are in place to protect your financial data, and SSL encryption is also used to allow players to play with confidence.
Payments & Withdrawals
Pelaa accepts a wide range of payment methods including Visa, MasterCard, Maestro, Paypal, Neteller, Skrill, Giropay, Paysafecard, Boku, Euteller, ecoPayz, Entropay, Trustly, Interac Online, EnterCash, iDebit, Instadebit, EasyEFT, and Sofort.
The minimum deposit and withdrawal amount just £10, and withdrawal requests are processed almost immediately.
You can contact Pelaa’s customer service team via live chat, email and phone which is available 24/7. There is also a large range of FAQs to help you with common problems such as registration, deposits and bonuses. You can also reset your own password using the link provided on the Help page.
Bonuses & Promotions
Make your first deposit of £10 or more to claim a 100% welcome bonus up to £100 plus 150 free spins on Gonzo’s Quest. The 40x wagering requirements are fairly standard for an online casino, but still a little higher than we’d like.
The promotions page also advertises three additional offers. The first is a 100% live casino welcome bonus of up to £100 which can be claimed instead of the alternative welcome offer mentioned above.
The other two promotions include a 25% reload bonus (of up to £100) available at the weekend, and weekly free spins awarded every Tuesday if you deposit and wager £10 between Monday and Friday.
Terms and Conditions: 18+ Full T&C's Apply. New players Only. £10 min deposit. £5 max bet using bonus. 40 x wagering applies. Bonus valid for 14 days. 15 Spins on Gonzo's Quest game will be credited instantly + then 15 per day for 9 days. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Skrill + Neteller excluded. Always refer to Bonus Terms – www.begambleaware.org
The casino automatically adapts when you visit it on a mobile device, meaning you don’t need to download a dedicated mobile app. There are over 600 mobile-compatible games to choose from and the ease of navigation is impressive.
Variety & Originality
Pelaa has games from several leading software providers including NYX, Yggdrasil, Thunderkick, Microgaming, NetEnt, NextGen, Elk Studios, Play’n GO, SG, Rabcat, Red Tiger, Blueprint Gaming, and Big Time Gaming.
You can choose from casino games, live casino tables, instant wins, classic slots and video slots.
The selection of slots covers a multitude of popular titles such as Jumanji, Berry Burst Max, Vikings Go Wild, Dead or Alive, Starburst, Who Wants to Be a Millionaire, Narcos, Mega Moolah, Immortal Romance, Rainbrew, Jack Hammer 2, Spinata Grande, and Lara Croft: Temples and Tombs.
The more traditional choices include Ace of Spades and Jackpot Jester 50,000.
Within the casino games and live casino categories, there’s something for everyone including Dream Catcher, Rapid Roulette, Monkey Keno, Speed Baccarat Live, Three Card Poker, Deal or No Deal Live, American Roulette, and Side Bet City.
Loyalty & Rewards
Unfortunately, the VIP page doesn’t explain how to qualify or whether there are multiple levels within the programme. However, it does state the main benefits of VIP membership which look very appealing.
The perks range from invitations to exclusive VIP events, a dedicated account manager, exclusive bonuses, and holiday packages to a monthly prize draw, birthday presents and a personal withdrawal service.