NY Spins Verdict
The lack of telephone support and help files may prove problematic for new players, but on the plus side, NY Spins' welcome offer. It also rewards your loyalty in a unique way and makes finding your way around New York much more fun as you get to unlock levels. We also appreciate how the casino encourages everyone to play responsibly and makes you set game time reminders before you can play.
Design & Usability
NY Spins stands out from many online casinos as it features a panoramic backdrop of New York City and cool grey and black hues, which give it an inviting, unique, and exciting appearance. We also like how the NY Spins logo features a silhouette of the Statue of Liberty.
When it comes to navigating your way around, things are quite different too. For example, the menu sits at the bottom-left, and the arrows next to each menu item allow you to expand them to see more options.
There’s further information about the site underneath the games lobby. However, if you click the Help button, you’re linked through to the live chat window, and no further help files appear to be available.
Software & Gameplay
The software is supplied by the operator, SuprPlay Limited, and it seems quite slickly designed. The games load quickly and invite you to set a reality check before you get started. You can also search for other games without having to return to the lobby.
Safety & Security
NY Spins is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority.
You can view the RTPs of all of the games by clicking the RTP Information link in the website’s footer. However, there’s no mention of who has tested the RNG or whether SSL encryption is in place.
Payments & Withdrawals
Visa, MasterCard, Skrill, Neteller, MuchBetter, Trustly, Paysafecard, and EcoPayz are all at your deposit, although Paypal is not offered at present.
The minimum that you can deposit and withdraw per transaction is £20, and the withdrawal times are stated as being instant which is impressive if true.
Although live chat is certainly a bonus when you need help in a hurry, the lack of other contact methods, help files, and live chat operating hours, are slightly concerning.
Bonuses & Promotions
The casino welcome bonus requires you to deposit a minimum of £20 to claim it. You gain a 100% bonus of up to £50, giving you £100 to play with. However, you will need to play through your deposit and bonus 30 times to withdraw any winnings.
That first deposit also comes with 50 wagering free spins on Book of Dead, which makes the offer more attractive.
Any bonuses that you’re entitled to going forward are sent to you via SMS or email depending on which contact methods you’ve signed up for. Sadly, there don’t appear to be any other promotions available apart from the refer-a-friend scheme that gives you 400 loyalty points for every valid email that you refer, 5,000 points for each friend that registers an account, and 20,000 points each time a friend makes an initial deposit.
Terms and Conditions: 18+ new players only. Maximum bonus: £50. Minimum deposit: £20. Max bet with active bonus: £2. Wagering requirement 100% match bonus: 30 times sum of deposit + bonus. Free Spins winnings come as cash. Some games may not be played with an active bonus. Games may contribute differently when wagering a bonus.
Although there’s no NY Spins mobile app, you can access your account with a mobile web browser. The mobile casino is well designed and uses a horizontal menu that sits at the bottom with the language settings and help button at the top.
Variety & Originality
As NY Spins only shares its collection of games with one other site (Voodoo Dreams), you’ll find the games lobby quite original.
There are plenty of new slots to try out as well as popular slot games like Book of Dead and Starburst. Plus, there are 13 jackpot slots including Tunzamunni and Mega Moolah.
For table and card games, you have a modest selection that encompasses Pontoon and Oasis Poker among others. However, if you pay a visit to the live casino, you’ll be pleased to see both Evolution Gaming and NetEnt live dealer games on offer.
Loyalty & Rewards
Although there is no VIP scheme, NY Spins awards you points with every winning spin and via its friend referral programme. By earning points, you can unlock various New York attractions (such as the Empire State Building) and each new attraction gives you a reward. Visit the Marketplace to exchange your points for further rewards such as free spins and bonuses. We feel that this is an innovative way to thank players for their loyalty.