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Matchbook Casino Verdict
Matchbook Casino is probably not going to be your first choice, unless you also enjoy sports betting. If so, then you have a wealth of options here and can take full advantage of the site. If not, then you may find that casino just feels like a tacked-on option and you have to wade around sports information to play your games. Promotions need to be more enticing and varied and the site could be a little easier to use, but it looks great. The presence of some unusual games by Red Tiger may swing things in this site’s favour.
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Design & Usability
The Matchbook site looks great and is clearly a very modern design. The site uses plenty of original artwork, though this is heavily biased towards sports betting. The site’s colours are grey, red and white, so it’s quite memorable and professional-looking.
The site has a top navigation strip, with a login area, search and a link to casino games, which you’ll need as the site defaults to the sports areas. The left-hand side of the site has a strip for quick game links, mostly different sports. What’s really nice about this site is that everything expands in panels, so it feels very responsive and sleek, not just like a plain old web page. On the downside, some things can be hard to find, like promotions.
Software & Gameplay
The casino section looks very nice, with a simple set of categories, but sadly no search box. When you choose a game, you get a little information about it, including RTP, rules and screenshots, which is a really nice touch.
The games load fast here but appear in a small window, as the rest of the site (top navigation, side navigation and a bottom info panel) all stays in place. There is no option to enlarge or go full screen.
Safety & Security
Matchbook Casino is licensed and regulated by the UK Gambling Commission, which ensures fair practises. The site also has good security, using SSL encryption to protect your details.
Matchbook has a responsible gaming guide with the usual controls for limiting your usage, such as self-exclusion.
Payments & Withdrawals
Matchbook Casino has a simple deposit screen, which appears as a slim panel. You simply follow the icons and fields it presents. The site claims to process withdrawals within 6 hours of receiving them, which will greatly speed them up.
This site accepts payments via MasterCard, Visa, Neteller, Skrill and PaySafeCard, so more methods would be great, but it’s a fair start.
Customer Support
There’s a quick link for live chat floating on all pages here, or you can go to the contact section and see telephone and email options. These are open 9am to 3am, so not 24/7 but pretty close. The team are as well trained and professional as you’d expect from a larger brand.
The site also has plenty of FAQs, different sections for the various game types. However, these do not cover slots half as much as sports.
Bonuses & Promotions
The welcome bonus at Matchbook Casino is a bit poor, unfortunately. You can get 40 bonus spins if you deposit £25… once you’ve wagered three times that deposit. The spins themselves have a 40x wagering requirement too. The site sometimes offers other welcome bonuses, many through email promotions.
Most site offers revolve around sports, such as £50 cashback in your first 5 weeks. Otherwise, promotions are very thin on the ground here.
Device Compatibility
Matchbook has a mobile functionality section, which explains the app available for iPhones, Apple watches and Android. The site does not, however, explain how to install the Android app which may put off newcomers. The iOS slots app gets mixed reviews but mostly represents the site as it is on mobile.
You can also simply visit the site on your phone browser. The mobile site is very easy to use and has sliding menus, which are useful for saving screen space. The site is a little finicky and buggy, but it’s good enough for a little flutter when you’re out.
Variety & Originality
Matchbook Casino offers games from NetEnt (Starburst, Divine Fortune), Microgaming (Drive Multiplier Mayhem) and the less-seen Red Tiger (Temple of Gold, Fortune Fest). This means that while the selection here is not huge (around 120 games), you do have some unusual titles that you might not see elsewhere.
This casino also offers 16 table games including Pai Gow Poker, Blackjack and Roulette, using in-house Matchbook software. The quality is very high for these and may provide you with something you haven’t seen before. There are also four video poker games and several NetEnt live dealer titles.
Loyalty & Rewards
The Matchbook Casino site makes no mention of VIP rewards or loyalty points. The support team confirmed that the site does have VIP managers, so there may be some off-the-cuff rewards for high rollers, but nothing is set in stone or advertised.
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