updated
byBret Allen

Matchbook Casino review

73%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byBret Allen
73%
Some weak features let down this otherwise good casino site
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score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • Great design
  • Great range of live casino titles
cons
  • Lacking a VIP programme
  • Unclear promotions
about Matchbook Casino
platform
  • Proprietary
owner
  • Triplebet Ltd
licence
  • Le Val (Triplebet Ltd)
launched
  • Feb, 21, 2003
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
  • Entropay
  • Paypal
contact information
social media
  • N/A

Matchbook Casino verdict

Matchbook Casino is an offshoot of the full Matchbook sports betting site, which often results in the slot games getting less attention than they deserve. This site’s promotions are modest but the design is very smooth, so will Matchbook have enough on offer to light your fire?

design & Usability

The Matchbook site looks great and is clearly a very modern design. The site uses plenty of original artwork, though this is heavily biased towards sports betting. The site’s colours are grey, red and white, so it’s quite memorable and professional-looking.

The site has a top navigation strip, with a login area, search and a link to casino games, which you’ll need as the site defaults to the sports areas. The left-hand side of the site has a strip for quick game links, mostly different sports. What’s really nice about this site is that everything expands in panels, so it feels very responsive and sleek, not just like a plain old web page. On the downside, some things can be hard to find, like promotions.

customer Support

There’s a quick link for live chat floating on all pages here, or you can go to the contact section and see telephone and email options. These are open 9am to 3am, so not 24/7 but pretty close. The team are as well trained and professional as you’d expect from a larger brand.

The site also has plenty of FAQs, different sections for the various game types. However, these do not cover slots half as much as sports.

bonuses & Promotions

The welcome bonus at Matchbook Casino is a bit poor, unfortunately. You can get 40 bonus spins if you deposit £25… once you’ve wagered three times that deposit. The spins themselves have a 40x wagering requirement too. The site sometimes offers other welcome bonuses, many through email promotions.

Most site offers revolve around sports, such as £50 cashback in your first 5 weeks. Otherwise, promotions are very thin on the ground here.

software & Gameplay

The casino section looks very nice, with a simple set of categories, but sadly no search box. When you choose a game, you get a little information about it, including RTP, rules and screenshots, which is a really nice touch.

The games load fast here but appear in a small window, as the rest of the site (top navigation, side navigation and a bottom info panel) all stays in place. There is no option to enlarge or go full screen.

device Compatibility

Matchbook has a mobile functionality section, which explains the app available for iPhones, Apple watches and Android. The site does not, however, explain how to install the Android app which may put off newcomers. The iOS slots app gets mixed reviews but mostly represents the site as it is on mobile.

You can also simply visit the site on your phone browser. The mobile site is very easy to use and has sliding menus, which are useful for saving screen space. The site is a little finicky and buggy, but it’s good enough for a little flutter when you’re out.

safety & Security

Matchbook Casino is licensed and regulated by the UK Gambling Commission, which ensures fair practises. The site also has good security, using SSL encryption to protect your details.

Matchbook has a responsible gaming guide with the usual controls for limiting your usage, such as self-exclusion.

variety & Originality

Matchbook Casino offers games from NetEnt (Starburst, Divine Fortune), Microgaming (Drive Multiplier Mayhem) and the less-seen Red Tiger (Temple of Gold, Fortune Fest). This means that while the selection here is not huge (around 120 games), you do have some unusual titles that you might not see elsewhere.

This casino also offers 16 table games including Pai Gow Poker, Blackjack and Roulette, using in-house Matchbook software. The quality is very high for these and may provide you with something you haven’t seen before. There are also four video poker games and several NetEnt live dealer titles.

payments & Withdrawals

Matchbook Casino has a simple deposit screen, which appears as a slim panel. You simply follow the icons and fields it presents. The site claims to process withdrawals within 6 hours of receiving them, which will greatly speed them up.

This site accepts payments via MasterCard, Visa, Neteller, Skrill and PaySafeCard, so more methods would be great, but it’s a fair start.

VIP Programme

The Matchbook Casino site makes no mention of VIP rewards or loyalty points. The support team confirmed that the site does have VIP managers, so there may be some off-the-cuff rewards for high rollers, but nothing is set in stone or advertised.

conclusion

Matchbook Casino is probably not going to be your first choice, unless you also enjoy sports betting. If so, then you have a wealth of options here and can take full advantage of the site. If not, then you may find that casino just feels like a tacked-on option and you have to wade around sports information to play your games. Promotions need to be more enticing and varied and the site could be a little easier to use, but it looks great. The presence of some unusual games by Red Tiger may swing things in this site’s favour.

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about Matchbook Casino
platform
  • Proprietary
owner
  • Triplebet Ltd
licence
  • Le Val (Triplebet Ltd)
launched
  • Feb, 21, 2003
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
  • Entropay
  • Paypal
contact information
social media
  • N/A