What we recommend instead
Madam Riches Verdict
Although Madam Riches fails to offer anything more than the other sites on the same network, its colourful and unique theme make it more memorable than most. The higher wagering requirements may be unpalatable to experienced players, but the fact that you can enjoy slots, casino games, casual games, and bingo all under one roof make Madam Riches a viable and enjoyable prospect for many.
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Design & Usability
The fortune teller theme of Madam Riches is pretty unique, and rather than using the cartoon-style graphics that are found at many of the other sites on the Jumpman Slots network, Madam Riches has made the effort to use a female model to play the part of its psychic mascot.
Rich reds and golds are used throughout the website to make it vibrant and eye-catching, even though the layout is the same as its sister brands.
The welcome offer is displayed against a picture of a brightly-lit stage with red velvet curtains, and in the centre, Madam Riches turns towards you, holding four playing cards in her hands, and inviting you to spin the Mega Reel when you sign up for a chance to win 500 spins on Starburst.
The menu system makes it easy to navigate around the website, and you can look at the games lobby, help pages, trophies page, and games in detail.
The homepage also contains a list of recent winners, featured games, and a brief introduction to the site while the accepted payment methods and licensing information can be found at the very bottom.
Software & Gameplay
Madam Riches belongs to the Jumpman Slots casino network, which is in turn operated by Jumpman Gaming – a relatively well-known online bingo and casino operator. It features a standard set of slots, casino games, and instant wins, as well as a limited number of bingo rooms.
The software comes with a chat room feature so that you can talk to your fellow rooms and chat hosts.
Safety & Security
Madam Riches is fully licensed and regulated by the UK Gambling Commission and the Alderney Gambling Control Commission, and the site includes information relating to its SSL certificate and Random Number Generator (RNG), plus there’s guidance on responsible gambling.
Payments & Withdrawals
Although not all of the most popular payment methods are available, Madam Riches still does a good job of covering the key ones such as Visa, Maestro, MasterCard, Paysafecard, PayPal and Pay by phone bill slots.
You can deposit between £10 and £5,000 per day by default, and you can cash-out £20 or more per transaction. It’s a little frustrating that withdrawal requests are subjected to a mandatory 72-hour pending period before they’re processed, so you may wish to fund your account using Paypal if you’d like to get your hands on your winnings quickly.
Customer Support
Although the option to get in touch via WhatsApp has disappeared from Jumpman Slots’ sites within the past year, you have the option to get help via live chat and email. However, the contact hours are limited to 9.30 AM to 6 PM from Monday to Sunday only.
Bonuses & Promotions
While the prospect of winning five hundred free spins on one of the most popular slots of all time (Starburst) is undoubtedly designed to grab potential customers attention, in reality, the welcome offer isn’t as good as it might sound. You qualify for a spin on the Mega Reel when you make your first deposit of at least £10, but there’s no guarantee that you’ll win a reward. But, if the Mega Reel does land on a winning segment, it won’t necessarily award 500 free spins; it could give you just 5 spins or a £10 Amazon voucher. And, the most significant factor that you should be aware of is the 65x wagering requirements which must be met before you can convert any free spins winnings into withdrawable cash.
65x wagering requirements apply to all other bonus/free spins offers at Madam Riches.
The site hosts networked promotions such as the Mega Reel, Turbo Reel, double cashback for newbies, Pizza Club, Happy Hours, and 200 Club. So, you won’t find anything different here from any other Jumpman Slots brand.
Device Compatibility
Although there’s nothing to advise customers regarding casino mobile compatibility, we can confirm that the mobile version of the website is well-designed. It uses easy to tap buttons and menus, and offers a choice of over 350 games. You simply sign-in with the same username and password that you use to access the desktop site.
Variety & Originality
As we’ve already mentioned, Madam Riches benefits from a games library that contains over 350 titles from companies such as Microgaming, NetEnt, Quickspin, Barcrest, Aristocrat, and Eyecon.
There are a few casino games, scratch cards, and instants like Boss the Lotto, European Roulette, Blackjack, and Diamond Deal plus four bingo rooms. But, the majority of games are made up of video slots. There are both progressive and non-progressive slots to choose from, including Irish Luck, Shaman’s Dream, Fluffy Favourites, Cosmic Reels, Chicago Gangsters, Starburst, and Rainbow Riches Pick ‘n’ Mix.
Loyalty & Rewards
The VIP scheme is a points-based system, and it includes five different levels. You become a Newbie upon joining, and to gain promotion to higher tiers, you must collect the required number of Kudos points stated on the VIP page.
The rewards are fairly basic (e.g. cashback, free spins, and birthday bonuses), although you gain higher amounts at the higher levels.
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