Spin the Mega Reel Win up to 1,000% Bonus
Pros & Cons Payment Bonuses
Wide range of games from well-known providers
Great compatibility with mobile devices
High wagering
Lack of customer support options
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Payment Methods
Win Windsor Casino Verdict
Win Windsor is fairly new, and it’s by no means perfect, but it has some impressive attributes. If a variety of slot games - all available for seamless mobile play - are what you’re after, it’s a good option for you. However, there are ways in which Win Windsor could improve. More customer support options would be great, as well as perhaps a better welcome bonus, but it’s a decent start to life for this site.
Percentage score
Design & Usability
Everything on the site stands out clearly against the bold black background, and you’re greeted with a range of popular slots on the homepage. You can browse all games and the different promotions through the menu at the top-right of the page, and at the bottom there are links to terms and conditions, FAQs and other useful information.
There’s nothing that makes Win Windsor stand out from the crowd, and ideally it would be easier to search games by category or provider, but you should be able to find your way around without too much difficulty.
Software & Gameplay
From Jumpman Gaming Limited, there’s nothing to find fault in when it comes to Win Windsor’s gameplay. There are numerous games from a lot of different providers, and NetEnt and Eyecon in particular are well represented, so you know you’ll be getting some quality gameplay. From table games to bingo to slots, gameplay here is generally good and is unlikely to disappoint.
Safety & Security
Win Windsor is licensed by both the UK Gambling Commission and the Alderney Gambling Control Commission, and Jumpman is registered with the Data Protection Officer of Guernsey. According to the website, third party security audits are also conducted to make sure that Jumpman complies with ISO/IEC 27001:2013 standards.
Payments & Withdrawals
The minimum withdrawal is £10. Winnings from bonus spins are classed as bonus funds to calculate wagering, and as well as the 65x wagering, you must have wagered at least £100 in real funds to make your first withdrawal. To process withdrawals, you’re charged a fee of £2.50.
Options for payment and withdrawal include Neteller, PayPal, Visa, Maestro, MasterCard and Paysafecard, so there’s likely to be a method that suits you.
Customer Support
Both the ‘Contact Us’ and ‘FAQs’ buttons link to the FAQs, which isn’t ideal – the FAQs are clearly intended to be your first port of call when you have a question.
However, at the bottom of the FAQs there’s a question relating to customer support. You’re instructed to email, and they say that they aim to get back to customers within two business days. There’s an option to ‘click here’ for help, but it just gives you the chance of returning to FAQs or emailing customer support – no other options are given.
Bonuses & Promotions
Device Compatibility
You’re unlikely to run into any problems when playing on your mobile device. Just use your favourite browser – the games are optimised for play across your devices, and will run smoothly whether you’re on computer, smartphone or tablet.
The mobile site is easy to navigate too, with a simple menu, and you can play games in either landscape or portrait mode, depending on personal preference. Definitely one of the most impressive attributes of the site.
Variety & Originality
There are plenty of games on Win Windsor, with something for everyone. If you’re simply after a slot game, there are over 500 to choose from, including the most popular – Starburst, Fluffy Favourites and Fishin’ Frenzy are all here! Providers from NetEnt and Eyecon to Reel Time Gaming and Playson are represented, so there’s a good chance that your favourite is here!
You’ve also got plenty of bingo options, and plenty of table games and jackpots too. V-sports would be a welcome addition, but there’s not much else that we’re missing here.
Loyalty & Rewards
There’s a trophy programme, in which you unlock trophies by completing various tasks. Each new level offers you a free spin of the Mega Reel, and as you move up, the Mega Reel will get better. When you collect 200 trophies, you’ll receive a £10 Amazon voucher too. However, there doesn’t appear to be a more developed programme beyond this.
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