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Joreels Casino Verdict
Joreels is a great looking site, with some brilliant original artwork and text. If you want a new site with flavour, that stands out, this is a solid choice. The game selection really supports this too, packing titles from several big names. Unfortunately, there are downsides too, like high wagering requirements, payment fees and lack of VIP support. Still, this site is very young and is sure to develop.
Percentage score
Design & Usability
Joreels has a big, bold design, using the full screen wherever possible. The site’s aesthetic is based on classic Chicago style gangsters and speakeasies, but everything is drawn in a cartoon style to make it light-hearted and fun. A sepia tint to all the artwork and colours really underpins this- someone has put a lot of thought and work into this site.
The actual layout is good too, using a sidebar system instead of a top bar, which frees a lot of room. All the usual navigation links are there on the left. Some pages appear on panels, but they still look good and have enough room to be readable. There’s quick support access on all pages, plus a multi-language option, so really there’s no faulting this design.
Software & Gameplay
The game lobby is nice and simple here, displaying games in tiles, with thick borders reminiscent of a comic page. Players have various categories to pick from, including some custom ones, or they can browse by developer. There’s also a search option.
The slots load fast, appearing in quite a large space. The side’s side navigation bar stays in place, while the game gets a suitable background. There’s a full screen option if you prefer to have no distractions. In short, it’s a well-presented setup.
Safety & Security
Joreels is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. This site also has seals of approval from various casino guides.
The site has a useful ‘safe zone’ detailing their privacy and safety practises. All transactions are protected by SSL encryption, to ensure that your cash is safe. There’s also a full responsible gaming area with links to helpful organisations.
Payments & Withdrawals
Players can deposit through their account area, which is a floating panel. The system is quick, simply asking players to click a method, then an amount. However, watch out for both deposit and withdrawal fees on several methods. Waiting times should be the standard 3-5 working days.
Joreels accepts Visa, MasterCard, Trustly, PaySafeCard, Neteller, Skrill and EcoPayz.
Customer Support
Pop to the support area and you’ll find a detailed FAQ. This includes several sections of questions and answers, plus a search function to really speed things up. The information is detailed and useful, so players may not need to contact support so much.
On the downside, the only contact method listed on site is live chat. Fortunately, this is a very good service, open 24/7 and with very helpful staff.
Bonuses & Promotions
There’s a standard welcome bonus at Joreels, a straight up 100% cash match on your first deposit. Throw in £100 and you get £100 from the casino, giving £200 to play with. Unfortunately, this has a high 60x wagering requirement, plus you must check the terms page because many of the slots here simply don’t count towards the requirement. This is a little annoying and could easily be missed.
The same bonus gives you 10 free spins for the next 5 days. Your second deposit is eligible for a 50% match, up to £100. The only other promotion at the time of writing was 40 free spins for depositing £20 on a Saturday, which could be handy, but does have a 45x wagering requirement. These high demands do let the site down a little.
Device Compatibility
Most phones and tablets will be able to access the Joreels mobile site, simply by visiting through a browser. However, Joreels offers apps for iPhone and iPad which will make life a bit easier for Apple players. The app has a few extras like optional push notifications.
The mobile casino site displays the artwork here very well, really looking the part. It’s very easy to navigate and pick games, with most of the selection being available. Players have full account access through expanding menus. This is a solid mobile setup and the site was clearly designed with this in mind from the start.
Variety & Originality
There’s a fair mixture of providers at Joreels, including several big names. NetEnt is perhaps the headliner, with Fairytale Legends and Wild Wild West. You’ll also see Microgaming games, like the new Jurassic World and Beautiful Bones games, with amazing graphics. The site also offers games by Red Tiger, Yggdrasil, Nyx and Play ‘N Go, some of the biggest names for high quality slots that feature unique artwork. Viking Runecraft is a great example of this, as is Sakura Fortune, each capturing the style of a different culture. Check out Hall of Gods for a massive progressive jackpot.
There are less table games here, but they are high quality. NetEnt provide roulette in three forms, plus red dog. Play ‘N Go are offering blackjack, pai gow and roulette, or there are Microgaming versions. It’s always good to have this choice.
Loyalty & Rewards
Joreels does not advertise a VIP program or any loyalty points. The support team do confirm that special bonuses will go out to active players, time to time.
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