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Grand Ivy Casino Verdict
Grand Ivy Casino has a very clear style and even if the text can be hard to read, it’s good that the site sticks to it throughout. The deco, hotel-like feel makes this site feel extravagant and the promotions seem to support this by favouring high rollers. The VIP setup is much the same. However, everyday players are not forgotten here and have access to a massive selection of fun, casual games.
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Design & Usability
The design of Grand Ivy Casino makes it feel a lot like a hotel, having the deco font and artwork associated with classy hotels and a lot of nice welcoming text. The design is mostly black, white and gold, with some fancy photography of people decked out in lavish clothing. This certainly gives you the impression of a swish site!
You can navigate the site using a set of links at the very top, but be warned that the deco font is very small and narrow, so those with vision problems may find this annoying. Otherwise, the site is well laid out and takes the time to use artwork in various places.
Software & Gameplay
The slots here are listed in three columns, with a side menu to narrow down your category. You can also narrow by provider and search by name. It’s a simple and effective layout. Each slot will give you real or fun options when you hover.
The games load really fast here and appear in a very large window, almost full screen but for a black border. Normally, a plain black looks a bit drab, but it matches the Grand Ivy Casino colour scheme. Along the top, you have a deposit and lobby link; more could be done with this space.
Safety & Security
You will find a detailed responsible gambling page at Grand Ivy Casino, with controls for limiting your spending if needed. The site also has good security, with GeoTrust providing SSL encryption for all areas of the site.
Grand Ivy Casino is licenced and regulated by the UK Gambling Commission, which ensures fair play and legality in all casino dealings.
Payments & Withdrawals
Grand Ivy Casino accepts payments via MasterCard, Visa and Maestro for card users, or Neteller, Skill, PaySafeCard and SEPA Bank Transfer.
Depositing is a smooth process, though the site asks you to choose an amount before even seeing the methods you can use. The minimum deposit and withdrawal is £20, but withdrawals seem fast enough, within the standard 3-5 working days.
Customer Support
There is a contact link at the top right of the site, which will direct you to live chat and email. There is no phone line, but the other methods are 24/7. Phone would be good, but it’s less important than live chat. Live chat also has a direct link on the main page.
The contact page includes FAQs for a few issues, though there isn’t a full list, plus game rules. The setup is useful and accessible, overall. The team are helpful and should solve your problems quickly.
Bonuses & Promotions
The welcome bonus is swanky at Grand Ivy Casino, worth a potential £1,500. This is split into three deposit matches. Your first deposit gets a 100% bonus up to £300, plus 25 spins on Starburst. Your second gets a 25% bonus up to £800, plus 50 free spins on Aloha Cluster Pays. Your third gets a 50% bonus up to £400, plus 25 spins on Gonzo’s Quest. That’s 100 spins in total but they will cost you a lot. The wagering requirement on these is 35 times.
Grand Ivy Casino has some good promotions for high rollers, which suits the site theme. The Grand Ivy Tour offers a Mercedes Benz to be won each month (a shared network promotion), there are tournaments on blackjack and high roller tournaments worth £100,000! The site just needs something for the smaller betters.
Terms & Conditions: 18+. New players only. One bonus offer per player. Minimum deposit £20. Max bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Bonus funds must be used within 30 days otherwise any unused bonus shall be removed. Bonus funds are 100% match up to £300 on your 1st deposit, 25% match up to £800 on your 2nd deposit, and 50% match up to £400 on your 3rd deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds contribute towards any wagering requirements. Terms apply. BeGambleAware.org.
Device Compatibility
You have a mobile section on the Grand Ivy Casino promotions page to explain what the site offers. While the site does not have any apps, it does have a fully optimised mobile site which you can access via mobile or tablet browsers. This should work on most modern devices.
The mobile site looks as good as the main site, with much the same layout, except for larger buttons to press. You get essentially the same experience on mobile as desktop, which is a good sign, plus it runs smoothly. Not much more to ask for here!
Variety & Originality
There are 18 game providers at Grand Ivy Casino, giving this site a huge catalogue to choose from. You have new online slots from NetEnt like Warlords, Microgaming movie titles like Aliens, plus quirky games like Robyn by Genesis. There are over 24 jackpot slots.
This variety extends to table games, with roulette and blackjack being provided by more than one source, which is great if you fancy a change. The site has live dealers for that real casino feel, plus scratch cards and virtual sports. Overall, it’s a big, mixed selection that should appeal to most players.
Loyalty & Rewards
The VIP system at Grand Ivy Casino is called the ‘VIP Lounge’ and this is seen on other sites in the network. There are four tiers, from silver to centurion. Membership is invite only and offers rewards like priority support (or a dedicated VIP manager at higher levels), exclusive cashback, VIP events, birthday bonuses and gifts- the whole nine yards.
Players can also gain loyalty points as they wager and later convert these to cash.
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