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Dream Palace Casino Verdict
The biggest turn-off is the higher-than-average requirement that comes with most of the casino’s bonus offers. However, the strong library of games (including a huge choice of live dealer tables) and the option to play via mobile devices still makes Dream Palace Casino a great place to play.
Percentage score
Design & Usability
Dream Palace Casino uses a Las Vegas-inspired logo which comes with a four-leaf clover. The background is plain black which allows the menu bar and links to stand out nicely.
There’s a modestly-sized ad banner just underneath the navigation menu which shows you various highlights such as the welcome bonus, the affiliate programme, and the fact that you can deposit and withdraw using PayPal.
The lobby can be browsed without needing to leave the homepage and includes a number of tabs that let you easily look at the different games by type such as Scratch, Jackpots, and Slots.
The most recent winners and current promotions are listed via billboards on the right-hand side.
We particularly like how Dream Palace Casino has made an effort to adapt the standard ProgressPlay template to stand out from its sister sites.
Software & Gameplay
Over 50 casino brands now use ProgressPlay software, and it’s popular for many reasons. Firstly, it allows you to try a good selection of the games out risk-free using “demo” mode. Secondly, it’s easy to navigate. Thirdly, it boasts a well-designed lobby and cashier system, and finally, it hosts an impressive number of titles from multiple software providers.
Safety & Security
Dream Palace Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.
If you take a look at the FAQ and Support pages, you’ll see that the casino employs the latest encryption and data protection technologies to keep your data secure, and fair play is ensured through Random Number Generator software which has been independently certified.
Payments & Withdrawals
Dream Palace Casino offers nearly all of the most popular banking methods, including Paypal, Visa, MasterCard, Maestro, Skrill, Neteller, Paysafecard, and Pay by Phone.
Withdrawal requests take around three working days to be processed, and you can deposit £10 to £1,000 per transaction and withdraw £20 to £3,000 per transaction.
Customer Support
Dream Palace Casino’s customer service team can be contacted via live chat between 8 AM and 12 AM daily, as well as via the online contact form. The FAQ page is also handy for quick answers to common questions.
Bonuses & Promotions
The wagering requirements of the welcome offer (and most other bonus offers for that matter) are, in our opinion, considerably higher than ideal at 50x. However, the welcome package may still appeal to some players as it offers you three bonuses rather than just one.
Deposit £10, and you can claim a 100% bonus of up to £200. Make a second deposit of £10 or more, and you’ll get a 50% bonus of up to £300, and with your third deposit of £10 or more, you can claim up to £300 of bonus funds.
The other promotions range from cashback on the live dealer tables and reload bonuses to free spins offers.
Device Compatibility
You should have no issue playing at Dream Palace Casino on a mobile device as the software allows you to play all your favourite games directly through your mobile web browser.
Variety & Originality
While the games on offer at Dream Palace Casino are identical to other ProgressPlay sites, if it’s the first time you’ve considered joining a brand on the ProgressPlay network, we think you’ll be very happy with what you find.
There are slots galore including Rainbow Riches, Bonanza, Fluffy Favourites, Planet of the Apes, Foxin’ Wins, Reel Rush, and The Legend of Shangri-La plus popular jackpot slots like King Cashalot, Fruit Fiesta, and Divine Fortune.
There are both casino games and live dealer games that range from Classic Blackjack, 3D European Roulette, and Blackjack Party to Live American Roulette, Triple Pocket Hold’em Poker, and Baccarat.
You can also enjoy scratch cards and instant wins.
Loyalty & Rewards
The casino’s VIP Club operates on a points system, and you can see how many points you must earn to reach each of the Club’s five levels. You get one point for every £16 wagered, and you’re automatically enrolled as a Bronze VIP when you make your first deposit.
Sadly, the system only offers extra value once you reach the upper tiers, although all VIPs have the option to convert their points into cash which could prove handy.
The highest two levels get to enjoy some pretty nice perks such as anniversary bonuses, personalised gifts, a dedicated account manager, birthday presents, and VIP customer support.
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