updated
byAva Louise

Cozyno Casino review

76%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byAva Louise
76%
Cozyno Casino is not licensed by the UK Gambling Commission and doesn’t accept UK players.
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score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • 1st, 2nd, and 3rd deposit bonuses
  • Special payment method bonuses
  • Live casino games
cons
  • No UK license
  • UK players not accepted
about Cozyno Casino
platform
  • Proprietary
owner
  • Alpha Interactive Solutions N.V.
licence
  • Curacao
launched
  • Dec 7, 2017
payment methods
  • PayPal
  • Entropay
  • Paysafecard
  • Neteller
  • Debit/Credit Card
  • Skrill
contact information
social media
  • N/A

Cozyno Casino verdict

Cozyno Casino is owned by Alpha Interactive Solutions N.V., the same company behind notable European online games sites as Split Aces Casino, 14Red Casino, Magik Slots, and Bronze Casino.

The site is relatively new to the industry, having only launched in 2017, but it’s already attracted positive attention for its extensive range of games by companies such as NextGen, NetEnt, and Play’n GO, including live dealer games.

As well as offering an exclusive, three-part welcome package that lets players enjoy bigger bonuses with larger deposits, Cozyno Casino also awards extra bonus for making deposits via selected payment methods, insurance bonuses, and free casino bonuses.

But, you might have to say “no” to Cozyno Casino for now as it doesn’t currently accept customers from the UK nor does it hold a UK Gambling Commission license.

design & Usability

The Cozyno Casino website looks welcoming and professional. A crisp white background makes the blues of the menu system and the images of the games “pop”, and the way that the graphics on the homepage banner are animated shows that a considerable amount of effort has gone into the design of the site.

At the top-right, there are buttons that allow you to log-in, sign up, access live help, and change the default language, and at the top-left, a clear-to-spot menu system lets you move between the Promotions, Banking, Support, and VIP pages.

The games lobby can be accessed without having to leave the homepage, and it lets you browse the available titles by twelve different categories or use the search facility to look for particular games.

customer Support

Live chat is offered around-the-clock, seven days a week. Plus, you can reach the support team via email or telephone (N.B., between 9 AM and 10 PM).

bonuses & Promotions

The casino’s exclusive welcome package allows you to claim bonuses on your first, second, and third deposit. The more funds that you add to your account, the bigger the bonus you receive:

  • Add €20 to €99 and get 50% extra;

  • Add €100 to €199 and get 60% extra immediately plus 10% three days later;

  • Add €200 to €499 and get 75% extra immediately, 15% three days later, and 20 free spins;

  • Add €500 or more and get 100% extra immediately, 20% three days later, and 60 free spins.

The most that you can claim via the welcome package is €1,000, and before you can withdraw any associated winnings, you must meet the 33x bonus plus deposit amount wagering requirements.

When you top up your account in future, you can claim an additional 15% bonus if you deposit using Neteller, Skrill or Postepay. The wagering requirements for the Payment Method Deposit Bonus are 25x the bonus and deposit amount.

At any time, you can contact the support team to see if you qualify for a free casino bonus. And, if you prefer not to claim bonuses on your deposits, the customer service team may be able to award you an insurance bonus.

software & Gameplay

Cozyno runs on proprietary software that allows you to try games for free or play them with cash if you wish to qualify for cash prizes.

The games load in a full-size browser window that gives you access to the lobby via a drop-down menu on the top left, and the option to launch a live chat session and switch between play-for-real and fun modes at the top right.

device Compatibility

Cozyno Casino is designed using the latest HTML5 technology so that it automatically adapts to whatever device you’re using. So, you can play on your desktop, laptop, tablet or mobile phone as you wish.

safety & Security

Although Cozyno Casino Lucky is licensed and regulated by the Government of Curacao, it does not hold a license from the UK Gambling Commission. Section 2.2 of the General Terms and Conditions also state that players from the United Kingdom (as well as several other countries) are prohibited from using the site.

SSL encryption is used to keep your data safe, and the random number generator software is audited by Gaming Laboratories International.

variety & Originality

The choice of games at Cozyno Casino is exceptionally good, and it’s all the easier to find the kind of games that you enjoy playing most thanks to the use of expandable game categories and a search box.

Below, we’ve listed some examples of the titles that are located within each category:

  • Featured Games – Age of Caesar, Demi Gods 2, Starburst, Brave Mongoose, Fruit Zen;

  • New Games – Bachelorette Party, Berry Burst, Kingdom’s Edge, Fruits Go Bananas;

  • Video Slots – Golden Shot, Fortune Lion, Mummy, Lost Relics, Hugo 2, Lightning Gems;

  • Live Casino – Gold Rush Roulette, Casino Hold’em, Baccarat, Blackjack Party, Auto Roulette;

  • Card & Table Games – Zero Spin Roulette, Blackjack Surrender, Pai Gow Poker, Deuces Wild;

  • Classic Slots – Olympia, Crazy Pizza, Cash Machine, Banana Slots;

  • Scratch Cards – Signs of Fortune, Winner’s Scratch, Secret Cupcake, Reels of Fortune;

  • Video Poker – Double Joker Poker, Wild Sevens, Deuces on the Rocks, Caravan Poker;

  • Micro Bet – Mini Baccarat, Caribbean Poker, Keno, Cherry Blossoms, Irish Eyes, Doctor Love;

  • VIP Games – Cinema City, Dark Harbour, Blackjack, Salon Prive Roulette, Magic Forest;

  • Jackpot Games – Fear the Zombies, Lagertha, The Giant, Sunset, Cosa Nostra;

  • Action Games – Traditional Keno, Instant Keno, Fortune Wheel, Reels of Fortune.

payments & Withdrawals

The casino accepts Visa, Visa Electron, Maestro, MasterCard, Neteller, Skrill, Trustly, Paysafecard, and Bitcoin.

The minimum withdrawal amount is rather high (N.B., €100), and the casino aims to process withdrawal requests within one to three business days after your verification documents have been received and approved.

VIP Programme

From the first time that you place a bet at Cozyno Casino, you begin earning comp points, and the more that you deposit and play, the higher your VIP tier.

There are four VIP tiers in total (Silver, Gold, Platinum, and Black), and you accumulate comp points more quickly at the higher levels. Comps can be redeemed for cash to use on games.

High tier members gain access to a personal VIP manager, and receive birthday bonuses, invitations to special events, and unique bonuses.

conclusion

Overall, Cozyno Casino boasts an abundance of appealing games, and has the added attraction of generous bonuses and a VIP programme. However, until customers from the UK are welcome at the site, there’s not much point in trying to sign-up.

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about Cozyno Casino
platform
  • Proprietary
owner
  • Alpha Interactive Solutions N.V.
licence
  • Curacao
launched
  • Dec 7, 2017
payment methods
  • PayPal
  • Entropay
  • Paysafecard
  • Neteller
  • Debit/Credit Card
  • Skrill
contact information
social media
  • N/A