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Cozyno Casino Verdict
Overall, Cozyno Casino boasts an abundance of appealing games, and has the added attraction of generous bonuses and a VIP programme. However, until customers from the UK are welcome at the site, there’s not much point in trying to sign-up.
Percentage score
Design & Usability
The Cozyno Casino website looks welcoming and professional. A crisp white background makes the blues of the menu system and the images of the games “pop”, and the way that the graphics on the homepage banner are animated shows that a considerable amount of effort has gone into the design of the site.
At the top-right, there are buttons that allow you to log-in, sign up, access live help, and change the default language, and at the top-left, a clear-to-spot menu system lets you move between the Promotions, Banking, Support, and VIP pages.
The games lobby can be accessed without having to leave the homepage, and it lets you browse the available titles by twelve different categories or use the search facility to look for particular games.
Software & Gameplay
Cozyno runs on proprietary software that allows you to try games for free or play them with cash if you wish to qualify for cash prizes.
The games load in a full-size browser window that gives you access to the lobby via a drop-down menu on the top left, and the option to launch a live chat session and switch between play-for-real and fun modes at the top right.
Safety & Security
Although Cozyno Casino Lucky is licensed and regulated by the Government of Curacao, it does not hold a license from the UK Gambling Commission. Section 2.2 of the General Terms and Conditions also state that players from the United Kingdom (as well as several other countries) are prohibited from using the site.
SSL encryption is used to keep your data safe, and the random number generator software is audited by Gaming Laboratories International.
Payments & Withdrawals
The casino accepts Visa, Visa Electron, Maestro, MasterCard, Neteller, Skrill, Trustly, Paysafecard, and Bitcoin.
The minimum withdrawal amount is rather high (N.B., €100), and the casino aims to process withdrawal requests within one to three business days after your verification documents have been received and approved.
Customer Support
Live chat is offered around-the-clock, seven days a week. Plus, you can reach the support team via email or telephone (N.B., between 9 AM and 10 PM).
Bonuses & Promotions
The casino’s exclusive welcome package allows you to claim bonuses on your first, second, and third deposit. The more funds that you add to your account, the bigger the bonus you receive:
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Add €20 to €99 and get 50% extra;
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Add €100 to €199 and get 60% extra immediately plus 10% three days later;
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Add €200 to €499 and get 75% extra immediately, 15% three days later, and 20 free spins;
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Add €500 or more and get 100% extra immediately, 20% three days later, and 60 free spins.
The most that you can claim via the welcome package is €1,000, and before you can withdraw any associated winnings, you must meet the 33x bonus plus deposit amount wagering requirements.
When you top up your account in future, you can claim an additional 15% bonus if you deposit using Neteller, Skrill or Postepay. The wagering requirements for the Payment Method Deposit Bonus are 25x the bonus and deposit amount.
At any time, you can contact the support team to see if you qualify for a free casino bonus. And, if you prefer not to claim bonuses on your deposits, the customer service team may be able to award you an insurance bonus.
Device Compatibility
Cozyno Casino is designed using the latest HTML5 technology so that it automatically adapts to whatever device you’re using. So, you can play on your desktop, laptop, tablet or mobile phone as you wish.
Variety & Originality
The choice of games at Cozyno Casino is exceptionally good, and it’s all the easier to find the kind of games that you enjoy playing most thanks to the use of expandable game categories and a search box.
Below, we’ve listed some examples of the titles that are located within each category:
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Featured Games – Age of Caesar, Demi Gods 2, Starburst, Brave Mongoose, Fruit Zen;
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New Games – Bachelorette Party, Berry Burst, Kingdom’s Edge, Fruits Go Bananas;
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Video Slots – Golden Shot, Fortune Lion, Mummy, Lost Relics, Hugo 2, Lightning Gems;
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Live Casino – Gold Rush Roulette, Casino Hold’em, Baccarat, Blackjack Party, Auto Roulette;
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Card & Table Games – Zero Spin Roulette, Blackjack Surrender, Pai Gow Poker, Deuces Wild;
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Classic Slots – Olympia, Crazy Pizza, Cash Machine, Banana Slots;
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Scratch Cards – Signs of Fortune, Winner’s Scratch, Secret Cupcake, Reels of Fortune;
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Video Poker – Double Joker Poker, Wild Sevens, Deuces on the Rocks, Caravan Poker;
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Micro Bet – Mini Baccarat, Caribbean Poker, Keno, Cherry Blossoms, Irish Eyes, Doctor Love;
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VIP Games – Cinema City, Dark Harbour, Blackjack, Salon Prive Roulette, Magic Forest;
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Jackpot Games – Fear the Zombies, Lagertha, The Giant, Sunset, Cosa Nostra;
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Action Games – Traditional Keno, Instant Keno, Fortune Wheel, Reels of Fortune.
Loyalty & Rewards
From the first time that you place a bet at Cozyno Casino, you begin earning comp points, and the more that you deposit and play, the higher your VIP tier.
There are four VIP tiers in total (Silver, Gold, Platinum, and Black), and you accumulate comp points more quickly at the higher levels. Comps can be redeemed for cash to use on games.
High tier members gain access to a personal VIP manager, and receive birthday bonuses, invitations to special events, and unique bonuses.
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